BEST WESTERN PLUS HACIENDA HOTEL OLD TOWN, San Diego
About the Hotel
Best Western Plus Hacienda Hotel Old Town - A Spanish-influenced hillside retreat with an outdoor pool, Mexican dining, and free airport shuttle
Best Western Plus Hacienda Hotel Old Town offers 197 air-conditioned rooms with microwaves, refrigerators, and flat-screen TVs, some featuring private balconies or courtyard views. The Old Town Tequila Factory serves traditional Mexican cuisine for breakfast, lunch, and dinner, with rooftop views and a bar lounge. Recreational amenities include a heated outdoor pool, fitness center, and proximity to Old Town State Historic Park, Whaley House Museum, and San Diego Zoo. A free shuttle service operates to San Diego International Airport, Amtrak Station, and harbor cruise terminals. The Spanish-influenced lobby features a stone fireplace and exposed wood beams, while the property spans four acres with open-air corridors. Business facilities include a 3000-square-foot conference space, and nearby attractions include Petco Park and the Gaslamp Quarter, both a short drive away.
Pros
Free shuttle service to the airport, Amtrak Station, and harbor cruise terminals.
The Old Town Tequila Factory offers traditional Mexican cuisine and rooftop dining.
Proximity to Old Town State Historic Park and Whaley House Museum, both within 0.5 miles.
Heated outdoor pool and fitness center available for guest use.
Spanish-influenced architecture with a hillside setting offering ocean and city views.
Cons
Some rooms are located in exterior corridor buildings, which may lack sound insulation.
The hillside property layout requires walking between buildings for certain amenities.
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Prices and availability
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Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Electric kettle
Services
- Free airport shuttle
- Welcome drink
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- BBQ facilities
- Leisure/ TV room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Location
Reviews and Ratings
I had a decent stay at this hotel, with lovely grounds and a great location near local attractions. The room I stayed in was spacious, although the cleanliness could have been better as it smelled musty and was only cleaned once in four days. The dining options on-site were limited for breakfast, and there were a few hiccups with service, but overall it was a fair experience considering the price and amenities.