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ALTITUDE AT KRYSTAL GRAND CANCUN, Cancun
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Key details
About the Hotel
Boulevard Kukulcan Km. 8.50, Cancun, 77500,
- Close to the beach
Very good
7.9
7.8
Altitude At Krystal Grand Cancun - A beachfront resort with multiple pools, spa services, and diverse dining options
Altitude At Krystal Grand Cancun is a 4-star beachfront resort in Zona Hotelera, featuring 100 air-conditioned rooms with minibars, flat-screen TVs, and sea or city views. Some rooms include private balconies, executive lounge access, and pools with views. Guests can dine at four onsite restaurants, including Risotto, serving Italian cuisine, and enjoy Mexican dishes at another. The property offers three outdoor swimming pools, a fitness center, and BEACH HOUSE SPA, which provides aromatherapy, facials, and hydrotherapy. Located 17 km from Cancún International Airport, Krystal is within walking distance of Caracol Beach, Forum Beach, and nightlife venues like The City Nightclub. Business amenities include a business center, free Wi-Fi, and concierge services.
Pros
The resort features three outdoor pools, including suites with private pool views.
BEACH HOUSE SPA offers specialized treatments like hydrotherapy and facials.
Multiple dining options include Italian and Mexican cuisine, with a free cooked-to-order breakfast.
Proximity to beaches and nightlife, such as The City Nightclub and Forum Beach.
Rooms include thoughtful amenities like pillow menus, bathrobes, and 24-hour room service.
Cons
The resort does not allow pets or service animals.
Some rooms may face city views rather than the sea.
Must-do experiences
- Enjoy fresh ceviche at La Habichuela, a local favorite.
- Visit Mercado 28 for unique crafts and authentic souvenirs.
- Experience the beauty of Tulum's ruins just an hour away.
- Savor churros at Churrería El Moro, a sweet local delight.
- Explore the sacred cenote at Ik Kil for a refreshing swim.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
- Altitude Suite Double2 persons51 sq. feet2 Double bedsAir conditioningBalconyroom details
- Altitude Suite ocean front2 persons51 sq. feet1 King-size bedAir conditioningBalconyroom details
- Altitude Corner Suite Ocean Front2 persons56 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Yoga class
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Altitude At Krystal Grand Cancun, a delightful array of onsite dining options awaits, blending flavors from around the world while embodying the warmth of local culture. Guests can explore family-friendly venues that offer everything from authentic Mexican delights to savory Italian dishes, all amid inviting settings perfect for creating cherished moments with loved ones.
Location
Boulevard Kukulcan Km. 8.50, Cancun, 77500,
Explore Cancun
Explore Cancun
Coco Bongo
12 minutes' walk
Famous for its vibrant shows, combining music, dance, and acrobatics for an unforgettable nightlife experience.
Cancun Convention Center
12 minutes' walk
A hub for conventions and events, featuring unique architecture and often hosting various cultural activities.
Chac Mool Beach
12 minutes' walk
A tranquil beach spot known for its soft sand and clear waters, perfect for swimming or lounging.
Delphinus Dreams
4 minutes' walk
A marine park offering interactive dolphin experiences, ideal for families and animal lovers, with various packages available.
Water Sports
12 minutes' walk
Thrilling options like jet skiing and parasailing await at nearby beaches, with rentals easily accessible on-site.
Yoga by the Sea
12 minutes' walk
Relaxing beach yoga sessions available, providing a serene atmosphere for meditation and stretching overlooking the ocean.
Restaurante Ayami
1 minute' walk
Japanese cuisine in a chic setting with sushi rolls and teppanyaki. Reservations recommended for peak hours.
Restaurant Le Basilic
2 minutes' walk
Fine dining with Italian flair. Signature dishes include homemade pasta and seafood delicacies in an elegant atmosphere.
Maria Bonita
3 minutes' walk
Authentic Mexican flavors with vibrant décor. Known for its tacos and mole, catering to vegetarian diets.
The City Nightclub
12 minutes' walk
A lively nightclub featuring international DJs, extravagant decor, and themed parties throughout the week.
Galeria Balance Cancun
11 minutes' walk
An artsy venue showcasing local artists, with regular events and exhibitions, perfect for culture enthusiasts.
How to get around?
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
90
Former name
altitude level by krystal altitude cancun
Reviews and Ratings
Feedback about Altitude At Krystal Grand Cancun from previous guests about their experience.
Pros
Comfortable bed
Delicious food
Online concierge
Beautiful beach
Cons
Uncomfortable room
Watered down drinks
Lack of shade
Slow service
Guest reviewsShow more reviews
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