"Beds were comfortable. AC and Fan. Fridge in room. Towels. Hot shower."
Janine from United Kingdom
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"It was very clean."
Cynthia from United States
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"Location was good, next to the port and easy to reach."
Rodrigo from Italy
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Balu Hotel - Family rooms with sea views, year-round outdoor pool, and a 4-minute walk to Norte Beach
Located in Isla Mujeres, Balu Hotel offers family rooms with private bathrooms, air conditioning, and balconies with sea views. Each room at Balu Hotel includes a refrigerator, work desk, and wardrobe. The property features a year-round outdoor swimming pool and a sun terrace with outdoor seating. Free WiFi is available throughout the hotel. Daily housekeeping and room service are provided at Balu Hotel. The tour desk at Balu Hotel can assist with local excursions. Norte Beach is a 4-minute walk from the hotel, and Cancún International Airport is 32 km away. Scuba diving opportunities are available in the surrounding area. Full-day security and CCTV cameras monitor common areas and the exterior.
Pros
Massage services are available on site.
Parking is available for guests.
Pets can be accommodated.
Cons
Pets are allowed on the property.
There is a designated smoking area.
Must-do experiences
Swim with the turtles at Akumal Bay, just a short ferry ride away.
Visit the colorful Isla Mujeres artisan market for unique souvenirs.
Try authentic ceviche at the local spot, Zama Beach Club.
Explore the stunning underwater museum, MUSA, via snorkeling tour.
Catch the sunset at Punta Sur and snap breathtaking photos.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Triple Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Double Room Private Bathroom
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Double Room Balcony
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Nice
6.8/10Review score
General
Non-smoking rooms
Wi-Fi
Pets allowed
24-hour security
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Diving
Snorkelling
Services
Room service
Housekeeping
Tours/Ticket assistance
Spa & Leisure
Outdoor swimming pool
Sun terrace
Massage
Room features
Air conditioning
Terrace
Garden furniture
Show more
Location
Av Juarez Sm 01 Mz 08 Lt 08, Isla Mujeres, 77400,
Explore Isla Mujeres
Explore Isla Mujeres
Top Attractions
Activities
Dining
Entertainment
El Malecon
10 minutes' walk
A scenic promenade featuring stunning ocean views, local art installations, and a vibrant atmosphere for leisurely strolls.
Playa Norte
20 minutes' walk
Known for its pristine sands and clear waters, this beach offers the perfect spot for sunbathing and beach activities.
Punta Norte Lighthouse
10 minutes' walk
A historic lighthouse providing panoramic views of the sea, ideal for photography and appreciating the coastal beauty.
El Centro
14 minutes' walk
The heart of Isla Mujeres, filled with boutique shops, local markets, and lively squares reflecting the island's culture.
Snorkeling Adventures
5 minutes' drive
Thrilling snorkeling tours to coral reefs featuring diverse marine life. Gear rental and guided experiences available.
Yoga Classes
10 minutes' walk
Relaxing outdoor yoga sessions near the beach, perfect for restoring balance and enjoying the serene surroundings.
Biking Tours
10 minutes' walk
Explore the island on a bike with rental services nearby. Ideal for discovering hidden gems at your own pace.
El Torito
10 minutes' walk
Casual dining featuring authentic Mexican dishes. Notable for its fresh, local ingredients and friendly atmosphere.
Poc Chuc
6 minutes' walk
Famed for its Yucatecan cuisine, known for pork dishes. Offers a cozy vibe and options for all dietary preferences.
Gelateria FraSe
5 minutes' walk
Charming gelato shop with a variety of flavors, perfect for a sweet treat after exploring the island.
IceBar Mexico
40 minutes' walk
A unique bar experience with ice sculptures and drinks served in frozen glasses. Perfect for a cool night out.
Live Music Venues
10 minutes' walk
Local venues featuring live music typically on weekends. Great for enjoying the vibrant nightlife and diverse genres.
How to get around?
City Centre
Isla Mujeres 27 min · 1.4 mi
Airports
Isla Mujeres (ISJ) 14 min · 3700 ft
Cancun (CUN) 51 min · 21.1 mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-21:00
Check-out
from 09:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Number of rooms:
36
Reviews and Ratings
Feedback about Balu Hotel from previous guests about their experience.
Review score
Based on 104 verified reviews
6.4 /10
Nice
57 %
Recommend
Cleanliness
7.7/10
Comfort
7.4/10
Facilities
6.8/10
Free WiFi
6.5/10
Location
8.4/10
Paid Wi-Fi
6.5/10
Staff
8.0/10
Value for money
7.2/10
Pros
Friendly staff
Clean rooms
Comfortable beds
Good location
Cons
Extra charges
Unsanitary kitchen
Noisy guests
Outdated facilities
Guest reviews
based on 240 reviews
7.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.