CHAAC, Tulum

Chaac in Tulum offers 4-star comfort with a 24-hour front desk, concierge services, and free WiFi. The hotel features spacious suites with private bathrooms, air conditioning, garden views, and balconies, each equipped with a tea/coffee maker, refrigerator, and free toiletries. Guests have access to two outdoor swimming pools, a fitness centre with a yoga area, and spa/wellness packages that include back, foot, hand, and head massages. The property also provides bicycle rentals, airport shuttle services, and free private parking, making it easy to explore the surrounding area. Chaac is located 7 km from Tulum Naval Air Station and Tulum Archeological Site, 3 km from Parque Nacional Tulum, and 12 km from Sian Ka'an Biosphere Reserve. The hotel is surrounded by jungle, offering a peaceful atmosphere, and features an outdoor fireplace, sun terrace, and sun loungers. Chaac provides family-friendly amenities such as babysitting/child services, and business-friendly facilities like express check-in/check-out and a 24-hour front desk. Laundry services, safety deposit boxes, and designated smoking areas are also available. Chaac's location requires personal transport for venturing out, with scooters and bikes available for rent on-site.

Rooms are comfortable and have everything needed for a long stay.

Pool area is stunning, quiet, and surrounded by jungle with butterflies.

Gym area is spacious with decent equipment and a yoga area behind it.

Staff are lovely and helpful.

The property is isolated with no phone signal, making it easy to get lost in the jungle.

The area is unsafe, poorly lit, and there is no sun at the pool.