Are the pools currently operational for guests?
10 November 2023
The pools are closed following the PR Executive Order.
75 photos
THE CONDADO PLAZA HOTEL, San Juan
159US$
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Key details
About the Hotel
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
- Near the beach
Very good
7.0
7.4
3.2
2.7
Loved by guests
"Love that the swimmable beach is accessible from the hotel and because you are a guest of the hotel you have access to free umbrella and chairs."
"The pool was wonderful with the swim up bar and the private beach access. That was the best part!"
"The hotel felt like 2 for one! I loved all the restaurants & pools."
The Condado Plaza Hotel - A beachfront hotel with multiple pools, diverse dining, and ocean-view suites
The Condado Plaza Hotel, a 4-star property in Condado, features contemporary guest rooms with floor-to-ceiling windows and private balconies offering ocean, lagoon, or city views. Junior suites include microwaves, ergonomic workstations, and large bathrooms, while the oceanfront penthouse apartment provides three bedrooms, a full kitchen, and a wet bar. Guests can dine at multiple on-site restaurants, including Pikayo for international fusion cuisine, Starbucks for coffee and grab-and-go items, and the Aqua Bar for cocktails by the pool. The hotel has four swimming pools, a 24-hour fitness center, and direct access to a beach. Located near Plaza Ventana del Mar (0.5 km) and Condado Lagoon (1 km), The Condado Plaza Hotel also offers a business center and meeting spaces.
Pros
The main pool area includes a swim-up bar and a waterslide.
Multiple dining options range from casual to fine dining, including a Starbucks on-site.
Ocean-view rooms feature ergonomic workstations and large balconies.
Proximity to Condado's attractions, such as Fort San Jeronimo (1 km).
Family-friendly accommodations include interconnected rooms and suites with kitchenettes.
Cons
Self-parking incurs an additional fee of $20 plus tax.
Some rooms face city views rather than the ocean.
Must-do experiences
- Savor Mofongo at La Casita Blanca for authentic Puerto Rican flavor.
- Stroll through the colorful streets of Old San Juan at sunset.
- Visit the Museo de Arte de Puerto Rico for stunning local art.
- Catch the vibrant local vibe at La Placita de Santurce on weekends.
- Try fresh ceviche at Restaurante Raíces for a taste of the sea.
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Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
King Room BathTub Disability Access
2 persons
36 m²
1 King-size bed
Heating
Balcony
room details
Queen Room Balcony Bay View
2 persons
29 m²
2 King Size Beds
Heating
Balcony
room details
Junior King Suite Balcony
2 persons
39 m²
1 King-size bed
Heating
Balcony
room details
Queen Room Balcony Oceanfront
2 persons
36 m²
2 King Size Beds
Heating
Balcony
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- No smoking on site
- Internet access
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
Services
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Saltwater pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Jacuzzi
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
The Condado Plaza Hotel offers a delightful blend of dining experiences that cater to every appetite. From family-friendly casual spots to refined culinary artistry, each venue presents a unique perspective on flavors and ambiance, set against the stunning backdrop of Puerto Rico's coast.
CAFE CARIBE
Italian
Ambiance
A vibrant, family-friendly setting that invites guests to unwind and connect over hearty meals.
Key Offerings
Savor classic Italian dishes with a local twist, perfect for breakfast, lunch, or dinner in a comfortable and welcoming atmosphere.
Reservation
Not needed
Open daily from 06:00 to 22:00, with extended hours until 23:30 on Fridays and Saturdays.
STARBUCKS
Coffee and light snacks
Ambiance
Casual and cozy, this inviting space is ideal for a quick coffee break or a relaxed gathering.
Key Offerings
Enjoy a premium selection of coffees alongside a variety of sandwiches, salads, and baked pastries to fuel your day.
Reservation
Not needed
Open daily from 06:00 to 15:00.
TRAVEL TRADERS STORE GRAB N GO
International Grab-and-Go
Ambiance
A convenient and informal setting perfect for guests on the move, offering a casual shopping experience.
Key Offerings
Grab snacks, beverages, and quick meals to enjoy at your leisure, whether at the beach or by the pool.
Reservation
Not needed
Hours vary.
Location
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
Map view
999 Ashford Avenue,
San Juan,
Puerto Rico,
907,
San Juan Municipality
City landmarks
Landmark
Condado Lagoon
1.3
km
Convention Centre
Puerto Rico Convention Center
1.7
km
Landmark
Fort San Jeronimo
1.0
km
Museum
Museum of Art of Puerto Rico
2.1
km
Landmark
Plaza Ventana del Mar
750 m
Church
Our Lady of Lourdes Chapel
650 m
Museum
Contemporary Art Museum
2.0
km
Landmark
Ashford Avenue
750 m
Landmark
Condado
1.1
km
Market
La Plaza del Mercado de Santurce
1.9
km
Park
Munoz Rivera Park
1.5
km
Museum
Museum of Art Comtemporary of Puerto Rico
2.0
km
Landmark
Fortin de San Jeronimo del Boqueron
990 m
Landmark
San Juan Bay Marina
1.0
km
Square
La Placita de Santurce
1.9
km
Landmark
Miramar
1.4
km
Castle
Castillo de San Cristobal
3.3
km
Landmark
Luis Munoz Rivera Park
1.3
km
Church
Stella Maris Roman Catholic Church
1.5
km
Bridge
Dos Hermanos Bridge
700 m
Landmark
Balneario El Escambron
1.6
km
Landmark
Old San Juan
3.7
km
Landmark
Luis A. Ferre Performing Arts Center
2.0
km
Landmark
Laguna del Condado
990 m
Park
Sixto Escobar Park
2.1
km
Public Building
Comederia
980 m
Landmark
Playa El Escambron
1.7
km
Landmark
MADMi/Museum of Art and Design of Miramar
990 m
Nearby
Condado Beach
370 m
Beach
Playita del Condado
150 m
Restaurants
Star Bucks
20 m
999 Cond Ashford Plz
Cafe Caribe
1.0
km
999 Ave Ashford
Crepe Maker
1.1
km
902 Avenida Ashford
La Marqueta
80 m
1005 Ave Ashford Condado Beach
Jose Enrique
240 m
1021 Ave Ashford
Waikiki
280 m
1025 Cond Ashford Plz Condado
Surf Caffe
400 m
1043 Ave Ashford (Plaza Alberto Escudero; by Serafina Beach Hotel)
aMare Restaurant
430 m
1045 Ave Ashford
New Taste
470 m
1051 Ashford Avenue
Explore San Juan
Local Highlights
Condado Lagoon
16-minute walk
A picturesque lagoon ideal for kayaking and paddleboarding, with stunning views and abundant wildlife. Perfect for a day out.
Puerto Rico Convention Center
20-minute walk
A bustling hub for events and exhibitions featuring impressive architecture. Explore local markets during special events.
Plaza Ventana del Mar
10-minute walk
A charming plaza with beautiful ocean views, palm trees, and benches. A serene spot for relaxation or a family picnic.
Fort San Jeronimo
13-minute walk
A historic fort offering insight into San Juan's colonial past. Scenic views and informative tours available.
Condado Beach
5-minute walk
Sunbathe or swim at this vibrant beach. Water sports rentals available; a great spot for thrill-seekers and families.
La Placita de Santurce
25-minute walk
A lively market known for its local produce and nightlife. Great for cultural experiences, especially during weekend festivals.
Jose Enrique
3-minute walk
Renowned for fresh, local ingredients. Enjoy Puerto Rican cuisine in a vibrant, casual atmosphere. Reservations suggested.
Cafe Caribe
13-minute walk
A cozy spot featuring traditional Puerto Rican breakfast and coffee in a laid-back ambiance. Great for families.
La Marqueta
1-minute walk
A market offering local bites and drinks with a lively atmosphere. Perfect for sampling diverse culinary delights.
Crepe Maker
14-minute walk
Casual eatery specializing in sweet and savory crepes. Fun for families and couples looking for a quick treat.
San Juan Bay Marina
13-minute walk
Vibrant marina featuring live music venues and bars for nightlife. Great for both solo travelers and couples.
La Placita de Santurce
25-minute walk
Known for its bustling nightlife and live music. A family-friendly venue during the day, transforming into vibrant nightlife.
How to get around?
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Property information and rules
Check-in
from 16:00-23:00
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at USD 25.65 per day.
Internet
High-speed internet access is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2008
Number of floors:
10
Number of rooms:
570
Former name
Conrad San Juan Condado Plaza
Questions of the users
About The Condado Plaza Hotel
What amenities are included in your all-inclusive packages?
22 December 2023
The hotel does not provide an all-inclusive package; only room accommodations are offered.
What is the distance from the hotel to the nearest beach, and are the pool facilities open at this time?
5 January 2024
The pools are operational with limited hours from 08:00 to 18:00 during the week and until 20:00 on weekends. The resort fee has been waived due to restricted pool hours.
How far is the hotel from the cruise port for post-cruise stays?
17 February 2024
The hotel is conveniently located just a 5-minute drive from the cruise port.
Is there storage available for luggage at the pool before check-in or after check-out?
18 March 2024
Yes, luggage storage is provided exclusively for registered guests.
Are there shops and restaurants within walking distance of the hotel?
25 April 2024
Yes, the hotel is within walking distance of various shops and dining options.
Does the hotel offer shuttle services for transportation to the airport or cruise pier?
30 May 2024
The hotel is located near the airport and cruise port; however, shuttle transportation is not provided.
What are the operational hours for the bars and restaurants within the hotel?
8 June 2024
The hotel remains open with limited services; the pool operates from 08:00 to 18:00 with reservations, gym access is also by reservation, and two restaurants are open.
Is breakfast included in the stay, and if not, are there options available?
19 July 2024
Breakfast is not included but can be purchased separately at the Food & Beverage Outlet.
Are there any ongoing renovations at the hotel, and is everything accessible to guests?
12 August 2024
Some renovations are pending; currently, the resort fee is waived due to limited restaurant and pool hours operational from 08:00 to 18:00.
Has the curfew been lifted, allowing for later activities?
5 September 2024
Yes, the curfew has been lifted.
Are there any additional fees that guests should be aware of?
20 October 2024
There is a non-refundable daily resort fee of $38.15, and an incidental hold of $80 per night per room is placed at check-in.
What are the amenities available at the pool area, including the swim-up bar?
15 November 2024
Yes, a swim-up bar operates until 18:00 on weekdays and 20:00 on weekends.Need more options?
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