"The room was perfect with a super comfortable bed, an amazing shower with a big window so you can take a shower and enjoy the beautiful view of the jungle and the sea."
Luis
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"From the open lobby to poolside fire pits to swings in the "jungle" every corner is social media photo worthy."
drneblet from United States
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"The spa was gorgeous and my treatment (hot quartz sand massage) was fantastic."
LandShark from United States
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Conrad Tulum Riviera Maya - A beachfront resort with private bay access, five pools, and 11 dining venues
Overlooking a secluded bay with white sand and clear waters, Conrad Tulum Riviera Maya offers 349 oceanfront rooms and suites featuring private balconies, plunge pools, or spa baths. The 5-star resort includes five swimming pools, a fitness center, and water sports facilities like kayaking and snorkeling. Guests can dine at 11 on-site restaurants, such as Autor for chef-led tasting menus or Ukai for sustainable sushi, while breakfast includes buffet and à la carte options. The property contains a 4645.1 m² event center, a spa with 16 treatment rooms, and an exclusive Ceiba Club Lounge for upgraded amenities. Proximity to Playa Chemuyil (0.5 km) and Aktun Chen cenote (5 km) facilitates exploration, while Tulum International Airport is 65 km away. A 24-hour front desk assists with excursions, and guests have access to valet parking.
Pros
Private beach area with clear waters and water sports facilities.
Ceiba Club Lounge provides exclusive amenities like curated dining and private pool access.
Five resort pools, including cabana-lined options for relaxation.
Eleven restaurants and bars span global cuisines, from Mediterranean at Maratea to teppanyaki at Kengai.
Cons
The secluded location requires a car or shuttle for off-site activities.
Nearest major airport (Cancún International) is 96 km away.
Must-do experiences
Visit the Tulum Ruins at sunrise for stunning views and fewer crowds.
Savor cochinita pibil tacos at Taquería La Nave for a local favorite.
Swim in the crystal waters of Gran Cenote for an unforgettable experience.
Explore the vibrant Tulum Art Club for unique local artworks and culture.
Discover the Sian Ka'an Biosphere for eco-tours and breathtaking nature.
View all
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
King Room Ocean View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
King Room Tropical View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
King Room Roll Shower Mobility Access
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
King Room Partial Ocean View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities:
Perfect
9.3/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Curtains
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Dining Onsite
Conrad Tulum Riviera Maya offers a diverse dining scene that showcases the authentic flavors of local and international cuisines. Each venue blends vibrant atmospheres with meticulously crafted dishes, perfect for memorable meals whether seeking romance, family time, or a chic dining experience.
Maratea
Greek
Ambiance
Modern, Romantic
Key Offerings
Delight in an array of vegetarian and gluten-free options, presented with a touch of elegance. Ideal for a romantic dinner under the stars.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Autor
Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Savor a curated selection of vegetarian dishes that embrace the essence of regional flavors, making every dish a celebration of Mexican heritage.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Kengai
Asian
Ambiance
Family Friendly, Modern, Romantic
Key Offerings
Enjoy a selection of vegetarian dishes inspired by traditional Asian fare, perfect for families looking to explore exotic flavors.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Ukai
Japanese, Sushi
Ambiance
Family Friendly, Modern, Romantic
Key Offerings
Indulge in a variety of vegetarian and vegan sushi options, providing a fun and engaging dining experience for families.
Reservation
Recommended
Dinner: 6 PM - 11 PM
Arbolea
American, Mexican, International
Ambiance
Modern
Key Offerings
Start the day with a fabulous buffet or a la carte breakfast, featuring vegetarian and gluten-free choices that satisfy all palates.
Reservation
Not needed
Breakfast: 7 AM - 11 AM; Brunch: Varies
Chiringuito Carbon
Mexican
Ambiance
Family Friendly
Key Offerings
Casual and vibrant, offering a selection of delightful vegetarian dishes for lunch and dinner.
Reservation
Not needed
Lunch: 11 AM - 6 PM; Dinner: 6 PM - 11 PM
Cafetal
American, International
Ambiance
Family Friendly, Traditional, Modern
Key Offerings
Open all day for breakfast, lunch, and dinner; it provides a relaxed setting for family meals or casual bites.
Reservation
Not needed
Breakfast: 7 AM - 10 PM
Chiringuito Crudo
Caribbean
Ambiance
Family Friendly
Key Offerings
Enjoy fresh and vibrant brunch and lunch options that speak to the Caribbean's vibrant culinary culture.
Reservation
Not needed
Brunch: 11 AM - 6 PM; Lunch: 11 AM - 6 PM
Ultramar Restaurante
Mexican
Ambiance
Modern
Key Offerings
A contemporary setting with a range of vegetarian options for brunch, lunch, and dinner, ideal for those who crave modern Mexican cuisine.
Reservation
Not needed
Brunch: 11 AM - 10 PM
Chaak-Bar
American
Ambiance
Modern
Key Offerings
Perfect for cocktail hour, offering a vibrant selection of drinks in a stylish setting.
Reservation
Not needed
Cocktail hour
Ultramar Bar
Ambiance
Family Friendly, Modern
Key Offerings
Available for casual drinks and light bites during cocktail hour.
Reservation
Not needed
Cocktail hour
Chiringuito Leña
Italian
Ambiance
Family Friendly, Traditional, Modern
Key Offerings
Gather for brunch and lunch with a choice of vegetarian, vegan, and gluten-free dishes in a cozy setting.
Playa Chemuyil offers serene shores and crystal-clear waters, ideal for sunbathing and swimming.
Riviera Maya Golf Club
5 minutes' drive
Riviera Maya Golf Club features a stunning 18-hole course set amid natural beauty, perfect for golfing enthusiasts.
Xcacel-Xcacelito
10 minutes' drive
A protected turtle sanctuary, Xcacel-Xcacelito is great for witnessing nesting sea turtles and enjoying beautiful beaches.
ATV's Xtreme
10 minutes' drive
Excitement with ATV tours through jungles and trails, suitable for thrill-seekers seeking adventure.
Cenote Santa Cruz
5 minutes' drive
Relaxing swims await in the beautiful Cenote Santa Cruz, ideal for a tranquil day amid stunning nature.
Hacienda Dona Isabel
15 minutes' walk
A rustic ambiance serving authentic Mexican cuisine with signature dishes like mole and fresh seafood.
El Tenedor
5 minutes' drive
An inviting bistro with International fare, includes vegetarian options and delightful desserts; reservations recommended.
Akumal Monkey Sanctuary
10 minutes' drive
All-ages fun at the Akumal Monkey Sanctuary, offers guided tours to meet rescued monkeys and learn about wildlife.
La Nave Pizzeria
5 minutes' drive
A lively spot with live music and great pizza; perfect for a casual night out with family-friendly vibes.
How to get around?
City Centre
Tulum32 min
·
13.2
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)62 min
·
25.7
mi
Cozumel International Airport (CZM)89 min
·
36.7
mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349
Reviews and Ratings
Feedback about Conrad Tulum Riviera Maya from previous guests about their experience.
Review score
Based on 149 verified reviews
8.6/10
Great
83%
Recommend
Breakfast
7.5/10
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
9.3/10
Free Wi-Fi
7.5/10
Location
8.6/10
Staff
8.9/10
Value for money
7.9/10
Pros
Friendly staff
Clean hotel
Serene spa
Large rooms
Cons
Small pizza size
Seaweed on beach
Guest reviews
based on 130 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Conrad Tulum Riviera Maya
Is Conrad Tulum Riviera Maya an all-inclusive resort, or is there an option for just room rates?
12 February 2024
This property operates on a European Plan, meaning that only room accommodations are included in the rate. All dining and other services come at an additional cost.
Can guests add breakfast to their stay, and what is the cost per person?
8 March 2024
Breakfast is available for an additional charge of 880 Mexican Pesos per person.
Is it possible to have a rollaway bed in guest suites?
19 April 2024
Yes, a rollaway bed can be added to suites upon request to accommodate extra guests.
Does the resort provide a crib for infants?
2 May 2024
Cribs can be provided upon request. Guests need to share their reservation number for proper arrangements.
How does the hotel manage the seaweed issue on the beach?
10 June 2024
While no machinery is used to collect seaweed, a dedicated team ensures the beach is kept clean so guests can enjoy it.
Are there activities for families and teenagers available at Conrad Tulum?
15 July 2024
Yes, the hotel is family-friendly and offers activities such as cycling and live music performances, ensuring entertainment for all ages.
What is the procedure for scheduling a spa appointment during a stay?
22 August 2024
Spa appointments can be made upon check-in, allowing guests to secure their preferred times right away.
What are the nearby attractions or activities that can be explored around Tulum?
6 September 2024
Several attractions, including ancient ruins, cenotes, and natural parks, are within a short drive from the resort, offering diverse experiences.
Are there halal dining options available in the restaurants at Conrad Tulum?
14 October 2024
Halal food options are not offered, but the restaurants provide a variety of fish dishes across the menu.
How can payments be processed for a reservation? Is PayPal an option?
30 November 2024
Currently, payments can be made via wire transfer. Once the reservation is confirmed, a payment link will be sent via email.
Does the hotel offer COVID-19 testing on-site for returning travelers to the US?
25 December 2024
Yes, on-site COVID-19 testing services are available, and transportation can also be arranged through the guest experience department.
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