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From444US$ /night
Check-in
19Dec2025Select date
Check-out
20Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
-
Close to the beach
Great
8.1
7.5
/10
4.4
4.6
/5

Hard Rock Hotel Cancun - A five-star oceanfront resort featuring Rock n' Roll Ballroom and Sound of Your Stay program

Hard Rock Hotel Cancun stands along Cancun's Hotel Zone Boulevard and offers all-inclusive stays with modern amenities. Rooms feature hydro spa tubs, premium satellite TVs, custom bedding, and stocked minibars, while suites add LCD TVs and signature bathrobes. The expansive lagoon-style pool includes a kids' area, water sports, and adults-only hydro spa tubs. Guests can dine at six on-site restaurants, including Zen for Asian cuisine, or visit the Rock Shop(R) for branded merchandise. The Rock n' Roll Ballroom spans over 1150.0 m² with ocean and lake views from its two-story terrace. Hard Rock Hotel Cancun provides The Sound of Your Stay(R) program, granting access to curated records and personalized audio experiences.

Pros

The Rock n' Roll Ballroom is Cancun's largest single venue, accommodating large-scale events.

Free music streaming channels and stocked minibars are standard in-room amenities.

The lagoon-style pool features multiple hydro spa tubs, including an adults-only option.

Zen restaurant serves expertly prepared Asian cuisine reviewed favorably by guests.

Cons

The beachfront location may result in higher noise levels from nearby entertainment.

Airport transfers incur an additional charge.

Must-do experiences

  • Indulge in local tacos at La Parrilla for an authentic flavor.
  • Visit the Mayan Museum to discover the region's rich history.
  • Explore the vibrant Mercado 23 for local crafts and fresh produce.
  • Catch a sunset at El Mirador, a stunning viewpoint nearby.
  • Experience a traditional cenote swim at Cenote Dos Ojos.
View all

Select your room type

Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Deluxe Double Room
2 persons
40 m² 
2 Double beds
Shower
Bathtub
Deluxe King Room
2 persons
40 m² 
1 King-size bed
Shower
Bathtub
Deluxe King Ocean View Classic
2 persons
40 m² 
1 King-size bed
Shower
Bathtub
Rock Royalty Ocean View King
2 persons
40 m² 
1 King-size bed
Shower
Bathtub
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Prices and availability

View real-time room availability and secure the best rate for your travel dates

Facilities

Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At the Hard Rock Hotel Cancun, a delightful array of dining options invites guests to savor authentic flavors from around the world. Enjoy family-friendly atmospheres infused with culinary flair, where each restaurant presents an opportunity to indulge in memorable meals throughout the day.
Hard Rock Hotel Cancun Restaurant photo The photo captures a vibrant and energetic scene on a stage at a Hard Rock Hotel event. The stage is elevated and brightly lit, with a backdrop featuring large, illuminated "Hard Rock Hotel" signs. 

A group of eight people are positioned on the stag
Hard Rock Hotel Cancun Restaurant photo The photo shows a spacious and well-lit restaurant dining area. The floor is made of polished dark brown tiles that reflect the light. The walls are a mix of light beige and darker brown panels, creating a warm and inviting atmosphere. 

There are se

Zen

Asian fine dining
Ambiance
Elegant indoor setting with a focus on intricate table settings and a relaxed atmosphere.
Key Offerings
Savor expertly prepared dishes featuring a fusion of traditional and modern Asian influences, perfect for special evenings or family gatherings.
Reservation
Recommended.
Open for breakfast and dinner.

Ciao

Italian cuisine
Ambiance
Warm and inviting, designed for families with a charming decor that brings a touch of Italy to Cancun.
Key Offerings
Relish homemade pasta, classic pizzas, and traditional Italian desserts, making it a perfect gathering spot any time of day.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.

Frida

Mexican traditional
Ambiance
Colorful and vibrant, with a family-friendly environment celebrating the rich culture of Mexico.
Key Offerings
Enjoy delectable Mexican favorites such as enchiladas and tacos, alongside cultural decor that enhances the dining experience.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.

Pizzeto

Casual pizza dining
Ambiance
Laid-back and family-friendly, ideal for a quick bite with vibrant decor that exudes a cheerful vibe.
Key Offerings
Indulge in a variety of pizzas crafted from fresh ingredients, perfect for satisfying lunch or dinner cravings.
Reservation
Not needed.
Open for lunch and dinner.

Toro

Steakhouse
Ambiance
Refined yet family-friendly, providing a sophisticated setting to enjoy hearty meals.
Key Offerings
Delight in premium cuts of beef paired with a selection of sides, ideal for an exceptional dinner with loved ones.
Reservation
Recommended.
Open for dinner.

Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
25 minutes walking
Featuring ancient Mayan artifacts, this museum offers insight into the region's history and culture with guided tours available.
Avenida Kukulkan
Avenida Kukulkan
20 minutes walking
A vibrant avenue lined with shops and restaurants, perfect for shopping and experiencing local life amidst stunning views.
Dolphinaris Cancun
11 minutes walking
A unique opportunity to interact with dolphins in a safe, educational environment, offering memorable experiences for all ages.
Cancun Wax Museum
Cancun Wax Museum
25 minutes walking
Home to lifelike wax figures of celebrities and historical icons, this museum provides fun photo opportunities and exhibits.
Aquaworld
10 minutes walking
A hub for water sports, offering adventure activities like snorkeling and jet skiing. Rentals and tours are easily accessible.
Cancun Golf Club at Pok Ta Pok
3 minutes walking
A picturesque golf course with stunning views of the lagoon. A great option for both amateur and seasoned golfers.
Yoga on the Beach
5 minutes walking
Relaxing morning sessions conducted on the beach, perfect for wellness seekers. Classes available for all levels.
Extreme Games Cancun
Extreme Games Cancun
13 minutes walking
An exciting venue for thrill-seekers, offering activities like go-karting and paintball for those looking for an adrenaline rush.
Vicente Asador De Brasa
Vicente Asador De Brasa
10 minutes walking
A steakhouse emphasizing traditional charcoal grilling, with delicious cuts and a cozy atmosphere. Reservations recommended.
Gustino Italian Grill
Gustino Italian Grill
5 minutes walking
A fine dining Italian restaurant with an elegant ambiance, famous for its homemade pasta and extensive wine list.
The Blue Water Grill
The Blue Water Grill
5 minutes walking
Offering fresh seafood and stunning beach views, this casual spot is perfect for a laid-back dining experience.
Nebbiolo Ristorante
Nebbiolo Ristorante
5 minutes walking
A contemporary Italian restaurant known for its creative dishes and upscale setting. Ideal for romantic dinners.
Backstage Theatre
15 minutes walking
A popular venue featuring live performances, including concerts and plays, offering a vibrant cultural scene for visitors.
H Roof
H Roof
11 minutes walking
A stylish rooftop bar that provides breathtaking sunset views and live music. Perfect for evening cocktails and mingling.
Oasis Arena
15 minutes walking
A lively venue hosting various events and concerts, ensuring excitement for all ages throughout the week.
How to get around?
City Centre
Cancun17 min  ·  11.0 km
Airports
Cancun International Airport (CUN)27 min  ·  17.8 km
Isla Mujeres, Quintana Roo (ISJ)48 min  ·  31.8 km
Want to get the best booking rate?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
524
Former name
Cancun Palace
Questions of the users
About Hard Rock Hotel Cancun
Can guests access a private pool directly from their terrace?
10 February 2025
Yes, some rooms feature a terrace that provides direct access to a private pool.
What items are provided in the minibar of the rooms?
22 March 2025
The minibar is stocked with a selection of beers, bottled water, juice boxes, and canned sodas, all replenished daily as part of the all-inclusive service.
Is there an option for a beachfront honeymoon suite?
15 April 2025
Currently, no specific Honeymoon Suite is available, but it's possible to check other room options and rates on the official booking site.
What is the ideal time for a beach holiday at this location?
28 May 2024
While the weather is generally pleasant year-round, visiting during spring or summer might offer the best beach experience.
Is it possible to request two single beds in a room?
11 June 2024
In the Deluxe Gold - Pure option, a choice of either a King Size bed or two Double beds can be selected at booking, but requests for changes afterward are subject to availability.
Are there any age-appropriate activities for children during the stay?
5 July 2024
Yes, activities for children aged 4-12 are available. A detailed schedule can be found on the hotel's official website.
Does the all-inclusive package cover airport transfers?
30 August 2024
For details about airport transfers included in the all-inclusive package, sending a direct message for assistance is recommended.
Are alcoholic beverages included in the all-inclusive offerings?
6 September 2024
Yes, alcoholic drinks are included at all bars, though premium brands may incur an additional charge.
What does the 'personal assistant' service entail?
20 October 2024
The personal assistant helps with various tasks such as making dinner reservations, spa appointments, and ensuring a smooth experience during the stay.
What activities fall under the all-inclusive package?
14 November 2024
The all-inclusive package covers accommodations, dining, beverages, entertainment, and room service, among other amenities.

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