"The pool area and jungle vibe was visually stunning and felt very luxurious."
Jessica from United States
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"Nice clean room . Pool was right in front of our room."
Arif from United States
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"The hotel pool is a 10/10 and the service staff at the pool and restaurant are excellent."
Sherrilyn P from Canada
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"Above my expectations the stay was amazing."
AaronTilburgs from Mexico
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"Very, very good hotel."
John K from United Kingdom
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Hm Playa Del Carmen - A 4-star hotel with two outdoor pools, a gym, and proximity to Quinta Avenida
Hm Playa Del Carmen provides 4-star accommodations with two outdoor swimming pools, a fully equipped gym, and a pool bar serving cocktails and Mexican dishes like salads, ceviches, and fajitas. Rooms include air conditioning, minibars, safety deposit boxes, and coffee makers, with options featuring balconies or terraces. A buffet breakfast is available daily from 7:00 to 11:00 at Hm Playa Del Carmen, offering items such as tortillas, pancakes, smoothies, and fresh juices. The property is located in Centro, approximately a five-minute walk from Quinta Avenida, known for its shops, restaurants, and nightclubs. Mamitas Beach is reachable within a few minutes from the hotel. Additional amenities include free parking, a boutique selling Mexican crafts, and a massage room offering relaxing or sports massages.
Pros
Free on-site parking with security is provided.
The hotel is a five-minute walk from Quinta Avenida's restaurants and shops.
Two outdoor pools and a pool bar are available for guest use.
A fully equipped gym allows guests to maintain fitness routines.
Cons
The breakfast service ends at 11:00, which may be early for some guests.
No spa or thermal facilities are available on the property.
Must-do experiences
Savor authentic tacos al pastor at El Fogón for local flavor.
Visit the stunning cenote at Dos Ojos for a refreshing swim.
Stroll through La Quinta Avenida for vibrant shops and street art.
Explore the art-filled Frida Kahlo Museum for cultural insight.
Don't miss the local craft market at Plaza Central for unique souvenirs.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Double Room Balcony
2 persons
305 sq. feet
2 Double beds or 1 Queen-size bed
Air conditioning
Balcony
room details
Double Room Terrace City View
2 persons
305 sq. feet
1 King-size bed / 2 Double beds
Air conditioning
Shower
room details
Junior Suite Terrace City view
2 persons
435 sq. feet
1 King-size bed and 1 Double bed
Air conditioning
Shower
room details
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Prices and availability
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Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.7/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Canoeing
Horseback riding
Fishing
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Children
Cots
Children's menu
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Room features
Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Discover a delightful array of dining experiences at HM Playa Del Carmen, featuring modern international cuisine in a family-friendly atmosphere. Indulge in gourmet meals or grab a healthy snack, all just moments from the stunning white-sand beaches and vibrant local culture.
Restaurant #1
International with vegetarian options
Ambiance
Modern and inviting space perfect for family gatherings
Key Offerings
Enjoy dishes such as grilled marinated fish fillet or a succulent New York Steak, complemented by an array of side dishes and refreshing tropical drinks from the full open bar.
Reservation
No
Hours vary.
Location
Av Constituyentes 180, Playa del Carmen, 000000,
Map view
City landmarks
Landmark
Quinta Avenida
2300 ft
Landmark
Los Fundadores Park
4400 ft
Museum
Museo Frida Kahlo Playa Del Carmen
2600 ft
Landmark
Gaston Charo Art Gallery Playa del Carmen
2200 ft
Landmark
Sun Jaguar
2700 ft
Landmark
Galeria Lamanai
2700 ft
Gallery
Tierra Huichol
2800 ft
Landmark
Galeria de Arte 5ta Avenida
3000 ft
Landmark
La 5ta Hacienda
3100 ft
Landmark
La Sirena's Fine Mexican Handcrafts
3500 ft
Landmark
Corazon de Mexico
3700 ft
Nearby
Mall
Quinta Alegria Shopping Mall
900 ft
Museum
3D Museum of Wonders
900 ft
Church
Nuestra Senora del Carmen Catholic Church
900 ft
Beach
Mamita's Beach Club
900 ft
Night club
Coco Bongo
900 ft
Beach
Kool Beach Club
900 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Gallery
Riviera Art Gallery
900 ft
Gallery
La Galeria de Playa Art Gallery
900 ft
Beach
Playacar
900 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
900 ft
Aquarium
Aquarium Beach
900 ft
Casino
Grand Riviera Casino
900 ft
Store
MEGA Soriana
900 ft
Store
DAC Verduras y Frutas
900 ft
Shopping Area
Plaza Calle Corazon
900 ft
Shopping Area
Plaza Las Americas
900 ft
Night club
Salon Salsanera
900 ft
Restaurants
La Cafe
500 ft
Calle 2 Norte 153 Local 1
Senor Frog's Playa del Carmen
1100 ft
Calle Quinta Avenida Calle 22 Norte
Legends Sports Bar
700 ft
Norte entre 10 y 15 Av 16 Local 8 Plaza Karma
Sapori D'Italia
500 ft
Ave 10 norte entre calle 20 norte y Av. Constituyentes Local 5 y 6
Bella Italia Pizzeria
500 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
Cantina Mamitas
600 ft
Calle 28
La Parrilla
600 ft
Avenida Constituyentes Loc. 1 Entre 5ta Av. y Zona Federal Maritima 26
Starbucks Playacar
600 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
Explore Playa del Carmen
Activities and Dining Near Hm Playa Del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
9-minute walk
Vibrant pedestrian street filled with shops, cafes, and local vendors. Ideal for a leisurely stroll and shopping experience.
Los Fundadores Park
16-minute walk
Bustling park featuring a famous arch, live performances, and cultural events. Great spot for families and photos.
Museo Frida Kahlo Playa Del Carmen
10-minute walk
Art museum dedicated to Frida Kahlo showcasing her life and work in a vibrant setting. Perfect for art lovers.
Gaston Charo Art Gallery Playa del Carmen
10-minute walk
Contemporary art gallery featuring local artists. Great for those interested in the cultural scene and unique art pieces.
Mamita's Beach Club
4-minute walk
Lively beach club with sun loungers, water sports, and vibrant atmosphere. Perfect for relaxation and beach activities.
3D Museum of Wonders
4-minute walk
Interactive art museum with stunning 3D illusions. Engaging for all ages and great for social media photos.
La Cafe
2-minute walk
Café with a cozy ambiance serving breakfast and artisan coffee. Known for their delicious pastries and brunch options.
Bella Italia Pizzeria
2-minute walk
Casual eatery offering homemade pizzas and Italian dishes. Perfect for families with a relaxed setting and kid-friendly menu.
Coco Bongo
4-minute walk
Famous nightlife venue known for elaborate shows and music. Great for a lively night out with friends or couples.
Senor Frog's Playa del Carmen
4-minute walk
Fun bar and restaurant with a vibrant party atmosphere, offering live music and karaoke. Family-friendly during the day.
How to get around?
City Centre
Playa del Carmen 5 min · 1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 21 min · 1.1 mi
Cozumel (CZM) 52 min · 21.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
German, Spanish
Number of rooms:
128
Former name
WHALA PLAYA DEL CARMEN/Carmen Inn
Reviews and Ratings
Feedback about Hm Playa Del Carmen from previous guests about their experience.
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.7/10
Free Wi-Fi
9.0/10
Location
9.3/10
Staff
9.0/10
Value for money
8.6/10
Pros
Spacious rooms
Polite staff
Delicious breakfast
Central location
Cons
Artificial cocktails
Loud central AC
Guest reviews
based on 705 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hm Playa Del Carmen
What time can guests enjoy breakfast at the hotel?
10 December 2024
Breakfast is served from 7:00 AM to 11:00 AM.
Is there an elevator available in the hotel for easy access to rooms?
15 January 2025
Yes, the hotel is equipped with elevators for guest convenience.
Are guests allowed to smoke on their balconies?
22 February 2025
Smoking on the balcony is not permitted due to local regulations and to maintain air quality in the rooms.
Is it possible to make a reservation and pay during check-in?
14 March 2024
Sí, solo especifique en su reserva que quiere hacer el pago en el check in.
Are flights included in the hotel rate?
6 April 2024
No, flight costs are not included in the hotel pricing.
How can transportation be arranged from the airport to the hotel?
30 April 2024
Shuttle services can be arranged for guests upon request.
Are connecting or multi-room options available for families?
18 May 2024
The hotel does not have connecting rooms, but there are spacious suites suitable for families.
Is there a shuttle service available to and from the airport?
24 June 2024
Yes, the hotel offers shuttle services to the airport for guests.
What activities are included during a stay at the hotel?
12 July 2024
The hotel features a gym and a pool as part of the amenities.
Are day passes available for the hotel facilities?
5 August 2024
Yes, day passes are available for $500 pesos per person, with a portion of the cost applicable towards food and beverages.