Is there Wi-Fi available in the guest rooms, and how reliable is it?
05 November 2024
Wi-Fi is available in the rooms, and it is fast and free. 75 photos
HOTEL WHALA!URBAN PUNTA CANA, Punta Cana
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Key details
About the Hotel
Avenida Estados Unidos, Punta Cana, 23000,
- Close to Bavaro Beach
Very good
7.9
7.6
3.6
3.8
Hotel Whala!Urban Punta Cana - A family-friendly urban hotel with an outdoor pool, complimentary breakfast, and shuttle service to Bavaro Beach
Set in Punta Cana, the 4-star Hotel Whala!Urban Punta Cana provides a family-friendly urban leisure base with an outdoor swimming pool, free private parking, and a complimentary breakfast. The on-site restaurant serves a complimentary breakfast with international cuisine, and a pool bar offers snacks, drinks, fruits, and wine. All air-conditioned rooms feature balconies, private bathrooms with showers, and amenities including a tea/coffee maker, refrigerator, hairdryer, and work desk. Leisure facilities include a fitness center, sun terrace with loungers, and a pool bar with outdoor seating. For business travelers, Whala!Urban Punta Cana offers conference rooms, meeting/banquet facilities, and free high-speed Wi-Fi throughout the property. Family rooms are available, and babysitting or child services can be arranged. The hotel is located 17 km from Punta Cana International Airport, near Bavaro Tourist Business Park, and close to attractions such as Dolphin Island Park, Bávaro Adventure Park, and Cocotal Golf Club. Guests can use a paid shuttle service to Bavaro Beach, and the 24-hour front desk provides currency exchange, tour desk, and luggage storage. A paid airport shuttle is also offered, along with daily housekeeping, room service, and car hire.
Pros
Staff are frequently described as friendly, helpful, and professional.
The pool and sun terrace area are well-maintained and offer a relaxing atmosphere.
Free private parking and Wi-Fi are available on-site.
The property has 24-hour security with a gated entrance.
Cons
The hotel has no elevator, which may be inconvenient for guests on upper floors.
The immediate surrounding area has few restaurants or bars within walking distance.
Must-do experiences
- Visit the Indigenous Eyes Ecological Park for serene nature walks.
- Try fresh seafood at La Yola for a taste of local cuisine.
- Explore the colorful shops at Playa Bavaro for unique souvenirs.
- Don't miss the spectacular shows at Cocotal Golf & Country Club.
- Experience the vibrant nightlife at Coco Bongo for unforgettable fun.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
- Double Room2 persons35 sq. feet1 King-size bedAir conditioningBalconyroom details
- Junior Suite2 persons52 sq. feet1 King-size bedAir conditioningBalconyroom details
- Studio Pool View2 persons35 sq. feet2 Double bedsAir conditioningBalconyroom details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site for free.
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Poolside snack bar
- Snack bar
- Outdoor dining area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
Room features
- Air conditioning
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Avenida Estados Unidos, Punta Cana, 23000,
Explore Punta Cana
Local Highlights Around Hotel Whala! Urban
Manatee Park
9 minutes' walk
A family-friendly park featuring manatees, tropical birds, and lush nature paths. Perfect for a relaxed afternoon.
Dolphin Island Park
25 minutes' walk
Interactive dolphin experiences highlight this park, where guests can swim with dolphins and other marine life.
Palma Real Shopping Village
10 minutes' drive
An upscale shopping center with international brands, dining options, and a vibrant atmosphere for a leisurely shopping day.
Scuba Diving with Scuba Dominicana
15 minutes' walk
Dive into vibrant underwater ecosystems with experienced instructors, suitable for both beginners and seasoned divers.
Yoga by the Beach
10 minutes' drive
Relaxing yoga sessions on the beach provide a serene escape, often complemented by ocean sounds and breathtaking views.
La Salita de Photobar
3 minutes' walk
Casual dining with a mix of local and international dishes. Signature cocktails and vibrant decor enhance the experience.
Aroma's Museum
10 minutes' drive
Unique dining experience featuring coffee and culinary arts. Offers educational tours and tastings for coffee enthusiasts.
Sins4two Club
15 minutes' walk
Vibrant nightlife venue known for live music and themed parties, ideal for a fun night out with friends or a romantic evening.
Eclipse
25 minutes' walk
Popular bar and music venue offering live performances. The casual atmosphere makes it perfect for unwinding after a busy day.
How to get around?
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Access special rates for early reservations and start planning your dream beach holiday
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
German, Spanish
Number of rooms:
69
Reviews and Ratings
Feedback about Hotel Whala!Urban Punta Cana from previous guests about their experience.
Pros
Cute staff
Delicious food
Clean hotel
Spacious rooms
Convenient shuttle
Cons
Small bathrooms
Low water pressure
Guest reviewsShow more reviews
Questions of the users
About Hotel Whala!Urban Punta Cana
Is this hotel located on Los Corales beach or is there a different Whala property on the beach?
12 December 2024
This hotel, Whala Urban Punta Cana, is situated in a residential area, while Whala Bavaro is the one located directly on the beach. Can an iron be requested for use during my stay?
25 January 2025
An iron is available upon request at the reception. Is there an airport shuttle service available, and what are the schedules and fees?
18 February 2025
An airport shuttle service is offered for an additional fee. It's advisable to check with the reception for specific times and details. What types of electrical outlets are available in the rooms?
03 March 2025
The rooms are equipped with standard outlets suitable for most devices. Is it possible to request a cot for an infant during our stay?
15 April 2024
Cots for infants are available upon request, either at the time of booking or at the reception. Are lunch and dinner options available on-site?
22 May 2024
Lunch and dinner are served in the pool area restaurant, with additional payment based on consumption. Is it allowed to check out later than the standard check-out time?
30 June 2024
Late check-out is subject to availability and incurs an additional fee of USD 10 per hour after noon. What check-in and check-out policies should I be aware of?
10 July 2024
Check-in is from 15:00 and check-out is until 12:00. Special requests for early or late arrivals can be made but are not guaranteed. Are there any leisure facilities nearby, such as a swimming pool or beach access?
17 August 2024
There is a swimming pool at the hotel, and guests can enjoy beach amenities at Whala Bavaro with a Day Pass. Can guests enjoy meals on-site, or is there a restaurant available?
01 September 2024
Unfortunately, there is no restaurant at the hotel; however, meals can be enjoyed at nearby dining options. Is there assistance available for organizing events or meetings?
20 October 2024
Conference rooms are available for hosting events, equipped to ensure a comfortable and efficient atmosphere for meetings.