"Having free beach club access, including shuttle to Krystal Oceanfront is a fantastic value add."
Derek A from Canada
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"The hotel rooms are comfortable and clean."
Adam L from United States
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"Room very clean and bed comfortable."
Cat from United Kingdom
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"I love the location because is near to ADO."
Arturo from Mexico
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"This was a nice normal hotel with a good pool."
Andrew from United Kingdom
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Krystal Urban Cancun & Beach Club - A 4-star business and leisure hotel with beach club access, event spaces, and downtown convenience
Krystal Urban Cancun & Beach Club offers 196 rooms, including standard doubles and suites, all featuring balconies with views of Lake Nichupté or the city. The hotel provides laptop-friendly workspaces, free Wi-Fi, and air conditioning in every room. Guests can dine at the on-site restaurant, which serves a daily buffet breakfast and international dishes, or visit the Take a Bite café for Starbucks coffee and light meals. The property includes a pool, a fitness center with cardio and free-weight equipment, and access to the beach club at Krystal Cancun via provided transportation. Located in Downtown Cancun's Malecón Américas area, Krystal Urban is a 10-minute drive from the nearest beaches and within walking distance of Plaza de Toros Cancún and Plaza las Américas. Nine event rooms accommodate meetings and conferences for up to 500 guests.
Pros
Rooms include balconies with views of Lake Nichupté or the city.
Free Wi-Fi and laptop-friendly workspaces in all accommodations.
Access to a beach club with complimentary transportation.
Central location near shopping malls and Plaza de Toros Cancún.
Multiple event spaces for business meetings or conferences.
Cons
The fitness center has older cardio machines.
Parking incurs an additional daily fee.
Must-do experiences
Visit the Tulum Ruins for stunning coastal views and history.
Savor a fresh ceviche at El Fish Fritanga on the beach.
Explore Mercado 28 for authentic crafts and local street food.
Take an art walk at Avenida Kukulkan's vibrant murals.
Swim in the crystal-clear cenotes like Dos Ojos nearby.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Altitude Room Beach Club Access
2 persons
39 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Standard Double Room Beach Club Access
2 persons
39 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Standard King Room Beach Club Access
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift
Coffee shop
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible on site at true.
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Dining
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Rooftop pool
Garden area
Room features
Air conditioning
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Krystal Urban Cancun & Beach Club, guests can delight in a charming dining experience at Restaurante Aquamarina, where familiar American flavors meet a warm, family-friendly atmosphere. This inviting venue offers the perfect backdrop for dining, whether gathering with loved ones or enjoying a relaxing meal.
Restaurante Aquamarina
American
Ambiance
Family-friendly with a welcoming atmosphere, designed to accommodate both casual meals and special occasions.
Key Offerings
Enjoy an array of classic American dishes, perfect for families seeking comfort food that everyone can love.
Reservation
No
Hours vary.
Location
Sayil Avenue Sm 4-07 Malecon, Cancun, 77500,
Explore Cancun
Activities Near Krystal Urban Cancun
Top Attractions
Activities
Dining
Entertainment
Plaza de Toros Cancun
3 minutes' walk
Bullring offering exciting events. Known for its vibrant atmosphere, it hosts various shows and has a unique cultural significance.
Malecon Americas Cancun
9 minutes' walk
A popular shopping center featuring shops, restaurants, and entertainment. The mall has a modern vibe and attractions for all ages.
Ceviche Square
10 minutes' walk
A vibrant hub for trying authentic Ceviche. This cultural spot frequently hosts local events showcasing regional gastronomy.
Amigos de Sian Ka'an
1 minute' walk
Focused on environmental conservation, this organization provides engaging activities and tours related to local ecosystems.
Playa Las Perlas
25 minutes' walk
Beautiful beach perfect for sunbathing and swimming. Accessible via a scenic walk, famed for its calm waters and family-friendly atmosphere.
Bioparque y Albergue Animal Chan Tamam
10-minute drive
An eco-park featuring various animal species and outdoor experiences. Ideal for relaxation and education about local wildlife.
CrossFit Revolver Cancun
15 minutes' walk
A dynamic fitness center offering classes for all levels. Great for those seeking a workout during their stay.
Tres Rios Ecopark
10-minute drive
An expansive eco-park offering outdoor activities like kayaking and zip-lining. Perfect for thrill-seekers looking for adventure.
La O11CE GastroBar
2 minutes' walk
Chic eatery with creative dishes and cocktails. Known for its innovative approach to traditional cuisine, making it a local favorite.
Mc Carthy's Irish Pub
2 minutes' walk
Relaxed Irish pub offering classic dishes and brews. The vibrant atmosphere is perfect for unwinding after a long day.
La Barbacoa de la Tulum
3 minutes' walk
Casual spot specializing in slow-cooked barbacoa. The hearty portions and local flavors attract both tourists and locals.
La Vicenta Cancun
4 minutes' walk
Contemporary restaurant known for its fresh seafood dishes. The inviting setting caters to families and couples alike.
Mc Cartys Irish Pub
2 minutes' walk
Lively pub featuring live music and events. A great spot for guests looking for evening fun and a friendly vibe.
Distrito Cavana
10 minutes' walk
Trendy nightlife destination with bars and clubs. Ideal for guests seeking a vibrant atmosphere with music and dancing.
Cultural Events at Casa de Cultura
15 minutes' walk
Community venue offering workshops, exhibits, and performances. Educational and engaging, great for all ages.
Palapas, Cancun
25 minutes' walk
Open-air market hosting live music and local food stalls. Family-friendly, offering a taste of Cancun's culture and cuisine.
How to get around?
City Centre
Cancun 35 min · 1.8 mi
Airports
Cancun (CUN) 26 min · 10.5 mi
Isla Mujeres (ISJ) 27 min · 10.9 mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 345.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
18
Number of rooms:
84
Reviews and Ratings
Feedback about Krystal Urban Cancun & Beach Club from previous guests about their experience.
Review score
Based on 1931 verified reviews
7.9 /10
Very good
76 %
Recommend
Breakfast
6.7/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.2/10
Free Wi-Fi
8.6/10
Location
8.7/10
Paid Wi-Fi
6.5/10
Staff
8.5/10
Value for money
8.3/10
Pros
Value for price
Swimming pool
Clean rooms
Cons
Room not cleaned
Outdated furniture
Beach shuttle schedule
Guest reviews
based on 2858 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Krystal Urban Cancun & Beach Club
What is the distance from the hotel to the nearest beach?
15 June 2024
The closest beach is approximately 3 kilometers from the hotel.
Is there a shuttle service to the beach club, and how can it be booked?
22 July 2024
A shuttle service to the beach club is available once a day at 9 AM. It is necessary to book at least 24 hours in advance.
Are there dining options available within the hotel?
10 August 2024
Yes, the hotel features a restaurant offering both buffet and à la carte service, along with a café for lighter snacks.
Can luggage be stored at the hotel prior to check-in?
2 September 2024
Yes, guests can store their luggage at the hotel before the designated check-in time.
What amenities and services are provided at the beach club?
11 October 2024
Guests have access to deck chairs, umbrellas, and beach towels at the beach club, which is located at Krystal Cancun.
What are the check-in and check-out times for the hotel?
25 November 2024
Check-in is from 3 PM, and check-out is required by 12 PM. Early check-in is subject to availability.
Is there parking available at the hotel?
18 December 2024
Yes, there is private parking available at the hotel for a daily fee of approximately MXN 38.
Are there any fitness facilities available at the hotel?
5 January 2025
A fitness center is available for guests, though it may be currently closed for maintenance.
Does the hotel offer free Wi-Fi for guests?
20 February 2025
Yes, complimentary Wi-Fi is available in all rooms and common areas of the hotel.
Do the hotel rooms include a refrigerator?
3 March 2025
Standard rooms have regular-size fridges available upon request, but not all rooms provide them.