GRAND OASIS PALM, Cancun
About the Hotel
Grand Oasis Palm - A family-friendly all-inclusive resort with Pirata's Bay, KiddO Zone, and panoramic Caribbean views
Located in Zona Hotelera, Grand Oasis Palm provides family-focused all-inclusive accommodations with Superior rooms featuring ocean or Nichupte Lagoon views, minibars, and free Wi-Fi (one code per adult). The resort includes themed areas like Pirata's Bay adventure zone, The Arcade video game hall, and Yucatan Jurassic River, while adults enjoy Kinky On Board pirate ship experiences. Ten restaurants serve Mexican, Italian, Japanese, and seafood, with kids-only dining options. Viajes Caribe Maya arranges excursions to Chichen Itza, cenotes, and dolphin encounters. A continental breakfast is available each morning at Grand Oasis Palm. The property also houses a business center, Sensoria Chill Out & Spa, and free airport shuttle service.
Pros
The all-inclusive plan covers meals, drinks, and access to Pirata's Bay and Yucatan Jurassic River.
Baby Blue Crab kids club offers supervised activities for children aged 3-12.
Proximity to Scenic Tower Cancun (300 m) and Float Fun Cancun (500 m).
Adults-only pirate ship tours and Glass Bar nightclub provide evening entertainment.
Cons
Premium Wi-Fi requires an additional fee.
Children under 3 cannot use the kids' club unsupervised.
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Prices and availability
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Facilities
General
- Non-smoking rooms
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Aerobics
Services
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My experience at the resort was quite disappointing overall. The condition of the rooms was outdated, with issues like leaks and bad smells, which made staying there uncomfortable. While the staff at the restaurant were attentive, the overall service lacked in certain areas, especially for non-Spanish speakers. The dining options were quite limiting for vegetarians, and the amenities could use improvements, especially with noise levels. Overall, not the best value for money.