Grand Oasis Palm, Cancun
About the Hotel
Grand Oasis Palm - A family-friendly all-inclusive resort with pirate-themed entertainment and ocean views
Grand Oasis Palm, a 5-star all-inclusive resort in Zona Hotelera, features family suites with connecting rooms, ocean or lagoon views, and amenities like minibars, coffee makers, and free Wi-Fi. The resort offers diverse dining options, including Mexican, Italian, and seafood restaurants, as well as kid-exclusive eateries. Leisure facilities include Pirata’s Bay adventure zone, Yucatan Jurassic River, The Arcade video game hall, and supervised activities at Baby Blue Crab kids club. Adults can enjoy the Sensoria Chill Out & Spa with jacuzzis and treatments, while the Kinky On Board pirate ship provides themed dinner shows. The on-site travel agency, Viajes Caribe Maya, arranges excursions to Chichen Itza and cenotes. A continental breakfast is available each morning at Grand Oasis Palm.
Pros
The resort’s all-inclusive plan covers meals, beverages, and supervised kids' activities.
Pirate-themed entertainment, including family and adult-only shows on a galleon.
Proximity to Playa Tortugas (0.9 km) and Scenic Tower Cancun (0.2 km).
Family suites with connecting rooms and amenities like minibars and free Wi-Fi.
Adults-only areas, including bars and Sensoria spa with jacuzzis.
Cons
Premium Wi-Fi requires an additional fee.
The kids' club only supervises children aged 3–12; infants need parental supervision.
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Prices and availability
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Facilities
General
- Non-smoking rooms
- Paid Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Aerobics
Services
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My experience at the resort was quite disappointing overall. The condition of the rooms was outdated, with issues like leaks and bad smells, which made staying there uncomfortable. While the staff at the restaurant were attentive, the overall service lacked in certain areas, especially for non-Spanish speakers. The dining options were quite limiting for vegetarians, and the amenities could use improvements, especially with noise levels. Overall, not the best value for money.