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Grand Oasis Palm Hotel Cancun Exterior photoGrand Oasis Palm Hotel Cancun Room photoGrand Oasis Palm Hotel Cancun Room photo

GRAND OASIS PALM, Cancun

•
7.1|Very good
Check rooms and rates
From$301 /nightOnly on Our Website-10%
Check-in
31Oct
Check-out
01Nov
Guests
2 Guests
Key details

About the Hotel

Blvd. Kukulcan Km 4.5, Cancun, 77500
-
Close to the beach
Very good
7.1
6.0
/10
3.5
/5

Grand Oasis Palm - A family-friendly all-inclusive resort with Pirata's Bay, KiddO Zone, and panoramic Caribbean views

Located in Zona Hotelera, Grand Oasis Palm provides family-focused all-inclusive accommodations with Superior rooms featuring ocean or Nichupte Lagoon views, minibars, and free Wi-Fi (one code per adult). The resort includes themed areas like Pirata's Bay adventure zone, The Arcade video game hall, and Yucatan Jurassic River, while adults enjoy Kinky On Board pirate ship experiences. Ten restaurants serve Mexican, Italian, Japanese, and seafood, with kids-only dining options. Viajes Caribe Maya arranges excursions to Chichen Itza, cenotes, and dolphin encounters. A continental breakfast is available each morning at Grand Oasis Palm. The property also houses a business center, Sensoria Chill Out & Spa, and free airport shuttle service.

Pros

The all-inclusive plan covers meals, drinks, and access to Pirata's Bay and Yucatan Jurassic River.

Baby Blue Crab kids club offers supervised activities for children aged 3-12.

Proximity to Scenic Tower Cancun (300 m) and Float Fun Cancun (500 m).

Adults-only pirate ship tours and Glass Bar nightclub provide evening entertainment.

Cons

Premium Wi-Fi requires an additional fee.

Children under 3 cannot use the kids' club unsupervised.

Must-do experiences

  • Visit the Mayan ruins at Tulum for breathtaking coastal views.
  • Taste authentic Tacos al Pastor at El Fogon for a local favorite.
  • Explore Mercado 28 for handmade crafts and vibrant local culture.
  • Take a day trip to Isla Mujeres for stunning beaches and snorkeling.
  • Discover the underwater museum, MUSA, for a unique diving adventure.

Select your room type

Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
  • Standard Partial View Room
    2 persons
    305 sq. feet
    2 Double beds or 1 King-size bed
    Air conditioning
    Shower
  • Superior
    2 persons
    305 sq. feet
    2 Double beds
    Air conditioning
    Shower
  • Grand Family Suite
    2 persons
    700 sq. feet
    1 King-size bed and 2 Double beds
    Air conditioning
    Balcony

Prices and availability

View real-time room availability and secure the best rate for your travel dates

Facilities

Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Very good
7.4/10Review score

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Aerobics

Services

  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • All inclusive
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Grand Oasis Palm, a delightful array of dining options awaits, promising a taste adventure through various international cuisines. From vibrant Mexican flavors to fresh Mediterranean aromas, each restaurant offers a unique setting that caters to families and adults alike, ensuring an engaging culinary experience throughout your stay.
Grand Oasis Palm Hotel Cancun Restaurant photo
Grand Oasis Palm Hotel Cancun Restaurant photo
Grand Oasis Palm Hotel Cancun Restaurant photo

The White Box Gastrobar

Mediterranean
Ambiance
Family friendly, a welcoming space for all ages.
Key Offerings
Savor delicious Mediterranean inspired dishes crafted for family enjoyment, perfect for lunch or dinner gatherings.
Reservation
no
Lunch, Dinner

Bites Snacks

American
Ambiance
Casual and relaxed, perfect for quick bites.
Key Offerings
A laid-back venue offering a variety of American snacks, ideal for casual lunch or dinner.
Reservation
no
Lunch, Dinner

Sisal Restaurant Bar

Casual Dining
Ambiance
Comfortable and social atmosphere for unwinding.
Key Offerings
Enjoy a selection of drinks and light bites in a friendly setting, perfect for midday or evening relaxation.
Reservation
no
Lunch, Dinner

Los Agaves Tacos and Tortas

Mexican
Ambiance
Vibrant setting celebrating traditional Mexican culture.
Key Offerings
Indulge in a delightful array of tacos and tortas bursting with authentic flavors, available for lunch or dinner.
Reservation
no
Lunch, Dinner

Makitaco

Japanese, Mexican
Ambiance
Casual and eclectic, combining two vibrant cultures.
Key Offerings
An inventive fusion menu that combines the best of Japanese sushi with rich Mexican flavors, served for lunch and dinner.
Reservation
no
Lunch, Dinner

Location

Blvd. Kukulcan Km 4.5, Cancun, 77500
Map view
Nearby
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
700 ft
Blvd. Kukulcan km.5
Galeon Capitan Hook
100 ft
Blvd. Kukulcan Km. 4.5
Jardin del arte
2000 ft
Restaurants
Cocoa Grill & Seafood Restaurante
200 ft
Blvd. Kukulcan Km 4.5 En Grand Oasis
La Trattoria
1200 ft
Kukulcan Boulevard Km 4.5 Hotel Zone The Royal Cancun
Fontina
4500 ft
Boulevard Kukulkan
Explore Cancun
Activities & Dining Near Grand Oasis Palm
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Scenic Tower Cancun
Scenic Tower Cancun
3 minutes' walk
A towering structure offering panoramic views of Cancun and the surrounding Caribbean Sea. Ideal for memorable photos.
Galeon Capitan Hook
1 minute' walk
Pirate-themed dinner cruises with entertainment and stunning sunset views. Perfect for families and couples seeking adventure.
Playa Tortugas
Playa Tortugas
11 minutes' walk
Popular beach known for water sports and amenities. Ideal for sunbathing or enjoying a meal with ocean views.
El Eden Ecological Reserve
El Eden Ecological Reserve
3 minutes' drive
A nature reserve with diverse flora and fauna. Offers guided tours highlighting ecological preservation.
Float Fun Cancun
Float Fun Cancun
10 minutes' walk
An exciting water park featuring inflatable obstacle courses and areas for relaxation. Great for all ages.
Playa Las Perlas
Playa Las Perlas
25 minutes' walk
A quieter beach known for its tranquil atmosphere. Perfect for sunbathing, swimming, or relaxing.
Bungee in Cancun
Bungee in Cancun
20 minutes' drive
Adrenaline-pumping bungee jumping experience overlooking the stunning Caribbean Sea. Reservations recommended.
Yoga at the Beach
11 minutes' walk
Outdoor yoga sessions available at Playa Tortugas, focusing on relaxation and wellness. Check local schedule.
Maki Taco
2 minutes' walk
Casual dining with a fusion of Mexican and Japanese tacos. Fresh ingredients and friendly ambiance.
Sirenas Raw Bar
5 minutes' walk
Fresh seafood with a vibrant atmosphere. Signature dishes include ceviche and oysters. Gluten-free options available.
Fontina
Fontina
17 minutes' walk
Italian fine dining offering handmade pasta and gourmet pizzas. Romantic atmosphere with chic décor.
Barezzito Puerto Cancun
Barezzito Puerto Cancun
35 minutes' drive
Lively venue with live music, dancing, and cocktails. Great for a night out with friends or loved ones.
Cancun Convention Center
Cancun Convention Center
45 minutes' walk
Hosts various events including concerts and exhibitions. Check the schedule for family-friendly shows.
How to get around?
  • City Centre
    Cancun 10 min  ·  4.0 mi
  • Airports
    Isla Mujeres (ISJ) 32 min  ·  13.2 mi
    Cancun (CUN) 33 min  ·  13.6 mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel at additional cost.
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
5
Number of rooms:
22
Former name
Oasis Palm Beach

Reviews and Ratings

Feedback about Grand Oasis Palm from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Grand Oasis Palm is appreciated for offering good value, especially for families with young children, thanks to its calm beach area-protected by offshore reefs-where kids can safely wade into the ocean. The main pool features a beach-like entry, perfect for new swimmers, and the hotel is conveniently located near shopping areas and the Isla Mujeres ferry terminal. Guests have enjoyed the variety of dining options, including the nicely decorated restaurants, like the sushi restaurant Akeru, where guests savored all-you-can-eat breaded shrimp, and the newer beach club restaurant, although some found it underutilized; some guests have also noted the need for updating the soft goods in the rooms.
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Review score
Based on 3 verified reviews
8.7 /10
Great
100%
Recommend
Location
8.1/10
Comfort
7.8/10
Value for money
7.2/10
Facilities
7.4/10
Pros
Poolside bars
Good buffet
Great location
Ocean hammocks
Cons
Cold pool
Long lines
Missing items
Slow check-in
Guest reviews
based on 3 reviews
8.7/10
based on 3354 reviews
7.1/10
Kim from South Korea
Family with children
Standard Partial View Room
4 nights in November 2025
|
Reviewed: February 02, 2026
8/10
clean rooms swimming options close location
The location is close to a ferry. Rooms were clean upon arrival. Pools provided many options for swimming.
restaurant lines were often excessively LONG.
0 Helpful
Samantha from United States
Family with children
Grand Family Suite
4 nights in November 2025
|
Reviewed: December 28, 2025
9.0/10

Charming Stay at Palm Paradise

excellent dishes japanese restaurant
The hotel provided really good shows like a Michael Jackson tribute. I appreciated the delicious food at Los Agaves and Cocoa restaurants (the food was really awesome). I especially enjoyed the all-you-can-eat breaded shrimp at the Japanese restaurant Akeru. The staff provided very good service.
I was unable to secure reservations for most nights of my stay. The restaurants seemed fully booked almost immediately. Sun beds on the beach were limited and often occupied early with belongings, even when unused.
Facilities
9/10
The hotel features a well-kept beach near the hotel. Guests can readily access the shoreline. Multiple pools offer a refreshing escape, with ample space for relaxation and recreation. A convenient coffee shop provides flavorful coffees and ice cream.
Rooms
8/10
The Grand Family Suite has comfortable accommodations and ample space for families. The suite included a well-stocked minibar with various beverages. Daily housekeeping ensures the rooms are kept clean and tidy .
Service
10/10
Staff members were notably helpful and always ready to assist guests with their needs. The entertainment team provided engaging shows. I enjoyed the lively performances. Cleanliness was diligently maintained throughout the premises.
0 Helpful
|
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Alex from Canada
Family with children
superior
4 nights in August 2026
|
Reviewed: November 02, 2025
9.0/10

great experience at the resort

amazing staff warm welcome positive attitude
i found the staff to be amazing. they went out of their way to. i noticed this positive attitude applied to all the staff from the beach bar to reception and the serving staff. the beach bar definitely needs more bartenders.
Rooms
8/10
the room included a large bed. a refrigerator with drinks also featured. the air conditioning worked effectively, maintaining a comfortable temperature throughout my stay.
Dining
9/10
the buffet had a large selection of well prepared dishes to choose. the soups were excellent. the variety of sushi was surprisingly good, providing many choices for everyone. i appreciate the culinary diversity.
Service
10/10
the employees were friendly. they were attentive. the employees were always ready to help with a smile. their kindness. overall, the service was top notch.
0 Helpful
|
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Questions of the users
About Grand Oasis Palm
What meals and beverages are included in the all-inclusive package?
15 February 2024
The all-inclusive package features three meals a day, buffet snacks, and national drinks.
Are alcoholic drinks included in the all-inclusive plan?
10 March 2024
Alcoholic drinks are included, but availability may vary based on the specific plan selected.
Can you tell me about the drinks offered upon arrival at the hotel?
20 April 2024
Guests will receive a menu of beverages, including cocktails and beers, upon check-in at the hotel.
Is Wi-Fi included in the all-inclusive rates?
05 May 2024
Wi-Fi access depends on the type of plan you choose when booking your stay.
What is the cost for Wi-Fi if I want to use it for seven days on multiple devices?
12 June 2024
For specific pricing on Wi-Fi packages, it's best to check with the reception upon arrival as it may vary by plan.
What do you mean by 'some' national drinks? Are they unlimited?
27 July 2024
The all-inclusive plan offers a selection of national drinks with certain limitations.. guests may inquire further at the bar.
Are there any restaurants available on-site?
02 August 2024
Yes, there is a variety of restaurants available for guests to enjoy meals, catering to different culinary preferences.
Does the hotel provide family-friendly activities?
15 September 2024
Absolutely! The resort features multiple family activities including live music, kayaking, and a pirate ship tour suitable for all ages.
What facilities are available for kids at the hotel?
01 October 2024
The hotel offers a dedicated KiddO Zone with various attractions for children, including a mini pool, games, and supervised activities.
Is transportation to and from the airport available?
18 November 2024
Yes, airport transfers can be arranged through a local transportation agency.

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