"The windows have great sound proofing which was brilliant!"
TravelR from United Kingdom
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"Very happy with the free welcome drink and pastel del nata."
Sophie from United Kingdom
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"Bargain €5 cocktails added to the experience."
Kevin B from United Kingdom
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"The location was the best"
Dumitrita from Romania
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"The decor was nice, I liked the use of tile patterns."
Anne from Ireland
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My Story Hotel Ouro - A tile-themed hotel in the historic Baixa district with soundproofed rooms, an outdoor esplanade, and complimentary breakfast
Set on a pedestrian street in Lisbon's historic Baixa district, the 3-star My Story Hotel Ouro (rated 8.8/10 on Booking.com) occupies an 18th-century building with a tile-inspired décor and an outdoor esplanade. All air-conditioned rooms include a private bathroom, Smart TV, safe, free WiFi, and a minibar; some offer street views. The rooms have a golden headboard and communicating rooms are available. The on-site bar and restaurant at My Story Hotel Ouro serves traditional Portuguese cuisine and a comprehensive cocktail list. A complimentary breakfast is offered each morning at My Story. Tejo River is 400 metres away, and Commerce Square and Santa Justa Lift are within a 5-minute walk. Baixa/Chiado Metro Station is steps from the hotel, and Rossio Train Station is within 5 minutes. Lisbon International Airport is 8 km away via metro. The 24-hour front desk provides concierge services, luggage storage, and tour desk. Family rooms and connecting rooms are available, and kids' meals can be provided.
Pros
Complimentary welcome drink and pastéis de nata upon arrival.
Staff are frequently praised for their friendliness and helpfulness.
Rooms feature Rituals toiletries and bathrobes.
Happy hour offers cocktails for €5 from 4-8pm.
Cons
Some bathrooms have frosted glass walls, offering limited privacy.
Rooms are compact with limited storage and closet space.
Must-do experiences
Savor pastel de nata at Pastéis de Belém, a Lisbon classic.
Stroll through Alfama; it's the heart of Fado music culture.
Discover the hidden Miradouro de Santa Catarina for stunning views.
Visit the Museu Nacional do Azulejo to admire beautiful tiles.
Explore the Mercado da Ribeira for delicious local food stalls.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Double Room
2 persons
13 sq. feet
1 Double bed
Air conditioning
Heating
room details
Family Room
2 persons
25 sq. feet
2 Single beds
Air conditioning
Heating
room details
Twin Room
2 persons
13 sq. feet
2 Single beds
Air conditioning
Heating
room details
Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.7/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
No parking available.
Services
Paid airport shuttle
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Dining Onsite
My Story Hotel Ouro offers a delightful array of dining experiences, showcasing Mediterranean, Portuguese, and International cuisines. Guests can savor authentic flavors in family-friendly settings that celebrate both traditional and contemporary culinary delights.
OURO
Mediterranean and Portuguese
Ambiance
Family-friendly and traditional atmosphere, perfect for all ages
Key Offerings
A versatile buffet menu featuring a wide selection of snacks, starters, salads, hot dishes, cheeses, sweets, and fruits, all complemented by an impressive wine selection.
Reservation
No
Open for breakfast, lunch, and dinner
La Squadra
Italian
Ambiance
Charming and welcoming space that emphasizes Italy's rich culinary heritage
Key Offerings
A menu crafted with fresh and original Italian ingredients, celebrating the country's traditional flavors, all set against an inviting backdrop.
Reservation
Recommended
Dinner only; hours vary
O Poço
Traditional Portuguese
Ambiance
Enchanting environment enhanced by live Fado performances, providing a perfect backdrop for an authentic dining experience
Key Offerings
Delve into Portugal's rich gastronomy while enjoying soulful fado music that envelops the evening with cultural depth.
Reservation
Recommended
Dinner only; hours vary
Pratu's Restaurant
International
Ambiance
Welcoming and relaxed atmosphere, ideal for casual dining
Key Offerings
A selection of international dishes prepared with the freshest ingredients, ensuring a satisfying experience day or night.
Reservation
No
Open for lunch and dinner; hours vary
Location
Rua Aurea 100, Lisbon, 1100-063,
Explore Lisbon
Explore Lisbon's Vibrant Offerings
Top Attractions
Activities
Dining
Entertainment
Santa Justa Lift
1 minutes' walk
Iconic lift connecting streets with panoramic views over the city. Great for photos and conveniently located.
Praça do Comércio
7 minutes' walk
Historic square by the Tagus River featuring stunning architecture and vibrant atmosphere. Perfect for a leisurely stroll.
Lisbon Cathedral
7 minutes' walk
The oldest church in the city with impressive architecture and beautiful views found in the surroundings.
Castle of São Jorge
14 minutes' walk
Offers scenic walks through history and stunning views of Lisbon. Great for families and photo enthusiasts.
Market Visit
13 minutes' walk
Experience local flavors and vibrant culture at Time Out Market. A must-visit for foodies!
Miradouro da Senhora do Monte
20 minutes' walk
Ideal for relaxation and picturesque views of Lisbon. A perfect spot for photo sessions or a sunset.
Casa Portuguesa do Pastel de Bacalhau
4 minutes' walk
Cozy eatery specializing in cod pastries. Casual atmosphere with delicious local flavors.
Marisqueira Uma
4 minutes' walk
Local seafood restaurant known for its fresh dishes. Casual, family-friendly environment with great service.
Bairro Alto
12 minutes' walk
Known for lively nightlife with bars and entertainment. Ideal for couples and solo travelers seeking fun.
Cinema City Artered
12 minutes' walk
Modern cinema offering varied films and snacks. A great option for families and movie lovers.
How to get around?
City Centre
Lisbon 6 min · 1700 ft
Airports
Humberto Delgado (LIS) 14 min · 5.8 mi
Aerodromo Municipal de Cascais (cat) 34 min · 13.9 mi
Train
Rossio Train Station 8 min · 2000 ft
Underground
Baixa-Chiado 3 min · 700 ft
Bus
Bus stop 2 min · 400 ft
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 15.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of rooms:
51
Reviews and Ratings
Feedback about My Story Hotel Ouro from previous guests about their experience.
Review score
Based on 1140 verified reviews
8.7 /10
Great
93 %
Recommend
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.7/10
Free Wi-Fi
8.9/10
Location
9.7/10
Staff
9.3/10
Value for money
8.6/10
Pros
Central location
Helpful staff
Breakfast quality
Cons
Small room sizes
Street noise
Hot water inconsistency
Guest reviews
based on 2312 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About My Story Hotel Ouro
Is the hotel located in a peaceful area, especially at night?
10 November 2024
Yes! The area is quite serene at night, and the hotel's windows are equipped with double soundproofing for added peace.
Are there any shuttles available from the airport to the accommodation?
20 December 2024
Yes, there is an airport shuttle service provided for an additional fee. You can arrange it after confirming your booking.
Is there an option for late-night check-in if I arrive after midnight?
5 January 2025
Absolutely! The check-in desk operates 24 hours, so late arrivals will not be an issue.
Can luggage be stored at the hotel before the official check-in time?
15 February 2025
Yes, there is a luggage room available for guests to store bags until their room is ready.
Is breakfast available during the stay?
28 March 2025
To check if breakfast options are included, please select your travel dates and view the available room options.
What is the distance from the hotel to the local cruise port?
20 April 2025
The cruise port is conveniently located just a 5-minute taxi ride or a 10-minute walk from the hotel.
Are there family-friendly rooms available for booking?
15 May 2025
Yes, rooms suitable for families can be requested, including options with connecting doors.
Is there a beautiful view from the hotel rooms?
10 June 2025
Certain rooms offer picturesque views, including the stunning skyline of Lisbon and notable landmarks nearby.
Can arrangements be made for special accessibility needs?
25 July 2025
Yes, the hotel is equipped to accommodate guests with special accessibility requirements. It's advisable to inform them in advance.
What amenities does the restaurant at the hotel provide?
30 August 2025
The on-site restaurant serves a variety of Portuguese cuisine and is designed for a relaxing dining experience.