Av Lopez Portillo Sm 63 Mz 22 Lote 11, 77500 Cancun, Mexico, Cancun, 77513,
-
Near Parque las Palapas
Very good
7.9
/10
3.0
/5
Loved by Hotel Santa Maria guests
central location
nice courtyard
comfortable beds
good WiFi
included parking
"Nice hotel in city centre. Room very basic & big."
Steven from United Kingdom
read full review
"Location in centre of town rather than tourist area."
Robin from United Kingdom
read full review
Hotel Santa Maria - A 3-star family-friendly and business-oriented property in downtown Cancun with air-conditioned rooms, free WiFi, games room, and free parking
Hotel Santa Maria, a 3-star family-friendly and business-oriented property located in downtown Cancun, offers 49 air-conditioned rooms with LCD televisions, microwaves, refrigerators, and coffee/tea makers. Free wireless internet is accessible throughout the property, and free on-site private parking is available. Guests at Hotel Santa Maria can use the games room with billiards, a sun terrace, and a garden with outdoor seating. A free breakfast room and a coffee shop are on site, and the hotel sits opposite a recommended dinner restaurant and near a cheap breakfast cafe. The 24-hour front desk, daily housekeeping, and express check-in/check-out services add convenience. Hotel Santa Maria is 19 km from Cancún International Airport and within proximity to La Isla Shopping Mall, Puerto Cancun Marina Town Center, and beaches a short drive away. Nearby landmarks include Séptimo Día Adventist Church, Fernando Toro Valenzuela Stadium, and Plaza Las Americas. The hotel also provides family rooms, private bathrooms with free toiletries, and air conditioning in all rooms.
Pros
Friendly and professional staff, especially receptionist Yessi, according to guest reviews.
Attentive staff and clean rooms are frequently praised by guests.
24-hour security with CCTV in common areas, outside, and key access enhances safety.
Cons
No swimming pool on the property.
Only a breakfast room and coffee shop are available; no full-service restaurant for lunch or dinner.
Must-do experiences
Swim in the cenote at Ik Kil for a refreshing adventure.
Savor seafood tacos at El Camello Jr., a local favorite.
Visit the Tulum ruins at sunrise for stunning views and fewer crowds.
Explore Mercado 28 for handmade crafts and authentic local snacks.
Enjoy a traditional night of Lucha Libre wrestling for local culture.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Superior Queen Room
2 persons
25 sq. feet
1 Double bed
Air conditioning
Shower
room details
Superior Twin Room
2 persons
25 sq. feet
2 Double beds
Air conditioning
Shower
room details
Double Room
2 persons
25 sq. feet
2 Double beds
Air conditioning
Shower
room details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Very good
7.7/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Fire extinguishers
Key access
Guest Parking
Private parking is possible on site for free.
Services
Housekeeping
Tours/Ticket assistance
Spa & Leisure
Sun terrace
Garden area
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Av Lopez Portillo Sm 63 Mz 22 Lote 11, 77500 Cancun, Mexico, Cancun, 77513,
Explore Cancun
Local Highlights
Top Attractions
Activities
Dining
Entertainment
City Art Tours Mexico
4 minutes' walk
Art tours showcasing local culture and creativity with guided options available for deeper insights.
Palapas, Cancun
16 minutes' walk
Vibrant market area featuring local crafts, street food, and live performances, perfect for an authentic experience.
Toro Valenzuela Stadium
12 minutes' walk
Home to local baseball games, offering an exciting atmosphere for sports enthusiasts and families alike.
Playa Las Perlas
10 minutes' drive
Picturesque beach known for its calm waters, ideal for families and relaxation under the sun.
Cenote Azul
10 minutes' drive
A natural swimming hole inviting thrill-seekers and relaxation lovers for a refreshing dip and scenic views.
Best Line Cancun
8 minutes' walk
Bike rentals available for exploring Cancun's scenic routes and nearby parks, perfect for adventure outings.
Isla Contoy
4 minutes' walk
Charming restaurant offering fresh seafood dishes and traditional Mexican cuisine in a laid-back atmosphere.
Doris Restaurante
10 minutes' walk
Casual dining spot known for its hearty local dishes and vibrant decor, ideal for family meals.
Sabor Cubano
12 minutes' walk
Authentic Cuban cuisine served in a cozy setting with flavorful dishes like Ropa Vieja and classic cocktails.
Las Palapas
15 minutes' walk
A lively spot featuring local music and dance, plus food stalls for a fun evening outing for all ages.
Ka'Yok' Planetario de Cancun
15 minutes' walk
Engaging planetarium with educational shows and exhibits, perfect for families and science enthusiasts.
How to get around?
City Centre
Cancun 24 min · 1.2 mi
Airports
Isla Mujeres (ISJ) 24 min · 9.9 mi
Cancun (CUN) 30 min · 12.2 mi
Want to get the best booking rate?
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Check Rates
Property information and rules
Check-in
from 15:00-18:00
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
46
Former name
Santa Maria
Reviews and Ratings
Feedback about Hotel Santa Maria from previous guests about their experience.
Review score
Based on 198 verified reviews
7.4 /10
Very good
73 %
Recommend
Breakfast
8.5/10
Cleanliness
8.2/10
Comfort
7.9/10
Facilities
7.7/10
Free Wi-Fi
8.1/10
Location
7.9/10
Paid Wi-Fi
8.0/10
Staff
7.8/10
Value for money
8.0/10
Pros
Central location
Friendly staff
Good WiFi
Secure parking
Cons
No hot water
Dirty rooms
Outdated furniture
Poor shower
Guest reviews
based on 584 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.