Are there any designated areas for smoking on the property?
12 March 2024
Swissotel Chicago is a smoke-free establishment, but there are designated smoking areas outside for guests. 84 photos
SWISSOTEL CHICAGO, Chicago
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Key details
About the Hotel
323 East Wacker Drive, Chicago, 60601-9722,
- Near Grant Park
Great
8.4
8.8
4.5
3.8
Swissotel Chicago - A downtown all-glass triangular hotel with scenic views, on-site dining at The Palm, and 6000 m² of event space
Located steps from Lake Michigan and the Magnificent Mile, the all-glass triangular Swissotel Chicago is a 4-star property with an 8.4/10 rating on Booking.com. Every room provides a flat-screen LCD TV, an oversized work space with a desk and ergonomic chair, an in-room safe, and a coffee maker. The on-site dining options include The Palm, serving classic American fare with premium prime beef and traditional Italian dishes for lunch and dinner, and the lobby lounge Amuse offering small plates and cocktails. The Penthouse Fitness Center offers scenic views during workouts. The hotel also provides massage services including couples and full body massage, and bicycle rental. Swissotel Chicago houses 6000 m² of state-of-the-art meeting space. Millennium Park and the Art Institute of Chicago are both less than 2 km away, while Navy Pier is a 7-minute drive. Free WiFi is available in public areas. Additional amenities include a 24-hour front desk, concierge service, and valet parking.
Pros
Prime location near Lake Michigan, Magnificent Mile, and within walking distance of Millennium Park and the Art Institute of Chicago.
Guests consistently praise the friendly and helpful staff, with particular mentions of Simona Eversley and Daisy.
Rooms offer scenic views of the river, city, or Lake Michigan from every guest room.
On-site dining at The Palm and Amuse provides high-quality options without leaving the hotel.
Cons
No pool on the property.
Some rooms near elevators experience noise from elevator machinery.
Urban experience fee of $25 per day plus tax may be charged, though it includes bar credits and other perks.
Must-do experiences
- Visit Millennium Park for stunning art and architecture.
- Try the deep dish pizza at Lou Malnati's for a true Chicago treat.
- Stroll through the historic Water Tower and nearby Michigan Avenue.
- Explore the Art Institute of Chicago's impressionist collection.
- Catch a live show at the iconic Second City for laughs and fun.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
King Room Roll Shower Disability Access or River View2 persons30 sq. feet1 King-size bedRiver viewAir conditioningHeatingroom details
Double Room Two Double Beds Roll Shower Disability Access or River View2 persons30 sq. feet2 Double bedsRiver viewAir conditioningHeatingroom details- King Room River View Disability Access or Bath Tub2 persons30 sq. feet1 King-size bedRiver viewAir conditioningBathtubroom details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Lift
- ATM/Cash machine
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site at true.
Services
- Valet parking
- Room service
- Laundry
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Dining Onsite
Swissotel Chicago offers an exceptional dining experience at The Palm, where the essence of American and Italian cuisines meets the sophisticated ambiance of a traditional steakhouse. Situated just steps from the Magnificent Mile, this venue promises delightful flavors and an inviting atmosphere for every meal.
Location
323 East Wacker Drive, Chicago, 60601-9722,
Explore Chicago
Explore Chicago
Millennium Park
13 minutes' walk
A renowned urban park featuring art installations like Cloud Gate and beautiful gardens. Perfect for a leisurely stroll.
Navy Pier
20 minutes walking
A waterfront destination offering family-friendly attractions, dining, and stunning views of Lake Michigan.
The Art Institute of Chicago
16 minutes' walk
Home to thousands of artworks from various eras. Notable for its Impressionist collection and free admission days.
360 Chicago Observation Deck
20 minutes walking
Provides breathtaking views of the city skyline from the 94th floor. Enjoy interactive experiences and a café.
Biking along the lakefront
15 minutes' walk
Bike rentals available nearby. Enjoy scenic trails along Lake Michigan, suitable for all skill levels.
Yoga in the Park
10 minutes walking
Relax with outdoor yoga sessions in Millennium Park. Check local schedules for classes suitable for all levels.
Chicago River Boat Tours
15 minutes walking
Guided tours of the Chicago River focusing on the city's architectural heritage. Reservations recommended during peak seasons.
Kayaking on the Chicago River
20 minutes walking
Adventurous kayaking experiences offered on the river. Rentals and guided tours available, great for thrill-seekers.
FireLake Grill House and Cocktail Bar
3 minutes' walk
Cozy eatery serving farm-to-table American cuisine with a focus on grilled meats and seasonal ingredients.
Columbus Tap
4 minutes walking
Casual gathering spot known for craft beers and upscale pub fare in a relaxed atmosphere. Reservations encouraged.
Chicago Burger Company
6 minutes' walk
Offers delicious gourmet burgers with inventive toppings. Family-friendly atmosphere and outdoor seating available.
Island Party Hut
13 minutes' walk
Vibrant Caribbean-inspired restaurant serving tropical drinks and classic dishes. Laid-back vibe with live music on weekends.
The Chicago Cultural Center
11 minutes' walk
An iconic venue featuring free art exhibitions and live performances, perfect for families and culture enthusiasts.
The Second City
20 minutes' drive
Famous improv comedy club known for its humorous and satirical performances. Suitable for all audiences.
House of Blues
20 minutes driving
Live music venue and restaurant featuring a variety of genres. Family-friendly dining space with Southern-inspired cuisine.
Blackstone Theatre
18 minutes driving
Hosts a variety of theatrical performances. Unique setting with a commitment to diverse and engaging productions.
How to get around?
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of USD 38.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
43
Number of rooms:
646
Reviews and Ratings
Feedback about Swissotel Chicago from previous guests about their experience.
Pros
Attentive staff
Really good cleanliness
Excellent views
Convenient check-in
Cons
Slow elevator operation
Guest reviewsShow more reviews
Questions of the users
About Swissotel Chicago
What is the minimum age requirement for check-in?
25 April 2024
Guests must be at least 21 years old to check in. Is there a swimming pool available for guests?
15 May 2024
There is no swimming pool at Swissotel Chicago, but a modern fitness center is available for guest use. Do guest rooms come equipped with refrigerators?
10 June 2024
Each guest room includes a refrigerator for added convenience. What parking options are available for guests at the hotel?
30 July 2024
Valet parking is offered at $78 per day, while self-parking is available for $60 per day. Is there a restaurant on-site for dining?
20 August 2024
Yes, Swissotel Chicago features The Palm restaurant, offering a variety of dining options throughout the day. Does the hotel provide any fitness classes or facilities?
5 September 2024
Guests can enjoy access to the newly designed Penthouse Fitness Centre, along with daily Vitality fitness classes. Can packages sent to the hotel be received for guests?
21 October 2024
Packages addressed to guests can be received and will be available at the UPS store located one floor below the lobby. What is the hotel's policy on bringing dogs, particularly emotional support animals?
17 November 2024
Emotional support dogs are allowed; however, any specific fees should be clarified at check-in. Are there specific views available from the rooms?
2 December 2024
Some rooms provide stunning views of the Chicago River or Lake Michigan, but availability is subject to the booking type.