THE QUETZAL, Cancun
About the Hotel
The Quetzal - Adults-only bed and breakfast with outdoor pool, garden views, and temporary art galleries
An adults-only bed and breakfast with a 9.4/10 Booking.com rating, The Quetzal in downtown Cancun is located less than 1 km from Cancun Bus Station and an 8-minute walk from Parque las Palapas. The four-star property offers air-conditioned rooms with private bathrooms, bathrobes, hypoallergenic bedding, and garden views. Each room includes a work desk, dining area, and free WiFi; some rooms feature private entrances and terraces. A daily breakfast serves à la carte, American, vegetarian, vegan, and gluten-free options. The hotel has an outdoor swimming pool open year-round with sun loungers, a garden, and a sun terrace. Temporary art galleries are exhibited on the premises. On-site amenities include a business centre, a shared lounge, a coffee house, and a snack bar. The hotel provides 24-hour front desk service, concierge, tour desk, and luggage storage. Free private parking is available, and the Cancun Government Palace and Cristo Rey Church are within walking distance. The Quetzal is 18 km from Cancún International Airport and a 10-minute walk from the ADO bus station.
Pros
Breakfast includes fresh fruit, homemade bread, and local specialties like guanabana.
Staff provides personalized service, including early breakfasts and late check-outs at no extra cost.
Peaceful garden and pool area despite central downtown location.
Attention to detail: fresh flowers, bathrobes, slippers, and locally sourced toiletries.
Convenient to ADO bus station and local markets, making exploration easy.
Cons
The staircase is steep and narrow, which may be challenging for those with mobility issues.
No sign outside the building makes it difficult to locate on first arrival.
Must-do experiences
- Enjoy fresh ceviche at La Habichuela in the Hotel Zone.
- Visit the vibrant Mercado 28 for local crafts and street food.
- Take a day trip to Isla Mujeres for stunning beaches and snorkeling.
- Check out the hidden gems at Tulum Ruins for breathtaking views.
- Savor authentic tacos al pastor at El Fogon for a true taste.
Select your room type
Prices and availability
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Adults only
- Luggage storage
- Coffee shop
- Smoke detectors
- Fire extinguishers
Guest Parking
- Private parking is possible on site for free.
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Outdoor dining area
- Packed lunches
- Special diet menus
Children
- Board games
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock