SUNSCAPE CANCUN ALL-INCLUSIVE RESORT & SPA BY HYATT, Cancun
333US$
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Key details
About the Hotel
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
-
Near Chac Mool Beach
Great
8.5
8.7
/10
4.7
3.9
/5
Loved by guests
Family-friendly resort
Fun activities
Food options
Clean hotel
Wonderful beds
"There are several dining options (more later), 2 pools and some water slides that my grandkids LOVED!"
hzryb from United States
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"The coffee shop is a nice option for all the caffeine lovers. They also offer some bakery and small food options."
Victoria L from Canada
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"I have nothing but amazing things to say about Wyndham, It is a beautiful resort with the most beautiful beach we've ever seen."
Tigh from United States
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Sunscape Cancun All-Inclusive Resort & Spa By Hyatt - A 4-star all-inclusive beachfront resort in Zona Hotelera with multiple pools, dining options, and a spa
This 4-star all-inclusive beachfront resort in Zona Hotelera features rooms with air conditioning, premium bedding, flat-screen TVs, stocked minibars, and private balconies with ocean or garden views. Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers 7 restaurants serving international, Mexican, Italian, and Asian cuisine, plus 8 bars including a beachfront bar and lobby bar with live music. Recreational facilities include 2 swimming pools, a water park with slides, a fitness center, tennis courts, and spa services with sauna and steam bath. The property provides free WiFi, a business center, meeting facilities, and concierge services. Located 0.5 km from Chac Mool Beach and 2 km from La Isla Shopping Village, airport transfers can be arranged through third-party vendors. A continental breakfast is available each morning at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt.
Pros
Beachfront location with direct access to Chac Mool Beach
Includes a water park with slides and multiple swimming pools
Offers 7 restaurants and 8 bars with varied cuisine options
Provides all-inclusive amenities with daily minibar restocking
Features a spa with sauna, steam bath, and holistic treatments
Cons
Airport transfers are not included in the all-inclusive package
The Zona Hotelera location may require transportation to reach downtown Cancun attractions
Must-do experiences
Savor authentic Tacos al Pastor at El Fogón nearby for lunch.
Visit the stunning Tulum Ruins, just an hour's drive from the resort.
Explore Mercado 28 for local crafts and delicious street food.
Take a day trip to Isla Mujeres for snorkeling and stunning beaches.
Catch a traditional Mayan dance at the Museo Maya de Cancún.
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Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Junior Suite 1 King Bed
2 persons
36 m²
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Junior Suite 2 Double Beds
2 persons
36 m²
2 Double beds
Shower
Balcony
room details
Standard 2 double beds
2 persons
36 m²
2 Double beds
Shower
Air conditioning
room details
Standard 1 King Bed
2 persons
36 m²
1 King-size bed
Shower
Air conditioning
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Sports & Fitness
Fitness centre
Yoga class
Aerobics
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Outdoor Jacuzzi
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Sunscape Cancun All-Inclusive Resort & Spa By Hyatt, a delightful array of dining experiences awaits, blending local flavors with international cuisines. From beachfront bars to family-friendly eateries, indulge in culinary adventures while enjoying picturesque ocean views.
Ventanas
International
Ambiance
Modern
Key Offerings
Savor a diverse menu of international delights in a stylish setting with breathtaking ocean views. Enjoy breakfast and lunch options that cater to all tastes.
Reservation
no
Open for breakfast and lunch, from 7 AM - 11 AM and 12 PM - 5 PM daily.
Viaggio
Italian
Ambiance
Elegant
Key Offerings
Indulge in authentic Italian dishes, showcasing rich flavors and traditional recipes in a refined atmosphere.
Reservation
no
Hours vary.
Casa de Rosa
Mexican
Ambiance
Colorful and inviting
Key Offerings
Experience the vibrant tastes of Mexico with classic dishes served in a lively setting that celebrates local culture.
Reservation
no
Hours vary.
At Sunset
American, European
Ambiance
Family friendly
Key Offerings
A welcoming space perfect for families, serving a mix of American and European favorites to please palates of all ages.
Reservation
no
Open for lunch from 12 PM - 5 PM and dinner from 6 PM - 11 PM daily.
Azul
Asian
Ambiance
Family friendly
Key Offerings
Delight in a variety of Asian-inspired dishes, served in a family-centric atmosphere that encourages shared dining experiences.
Reservation
no
Open for breakfast from 8 AM - 12 PM and dinner from 5:30 PM - 10:30 PM daily.
Cravings
Casual bites
Ambiance
Comfortable and relaxed
Key Offerings
A snack haven perfect for those in between meals, offering a variety of light bites and refreshments throughout the day.
Reservation
no
Open daily from 11 AM - 7 PM.
Café México
Mexican snacks and beverages
Ambiance
Casual and cozy
Key Offerings
Grab a coffee, a light snack, or a refreshing beverage any time of day at this welcoming café, perfect for casual gatherings.
Reservation
no
Open 24 hours daily.
Brasas Grill
Mexican
Ambiance
Family friendly
Key Offerings
Delight in grilled specialties and traditional Mexican flavors served in a warm, inviting environment, ideal for lunchtime gatherings.
Reservation
no
Open for lunch from 12 PM - 4 PM daily.
Location
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
1.5
km
Landmark
Cancun Convention Center
1.5
km
Night club
Coco Bongo
1.7
km
Landmark
Yamil Lu'um Archeological Site
1.3
km
Landmark
Scorpion's Temple ruins
1.3
km
Landmark
Avenida Kukulkan
2.3
km
Museum
Cancun Wax Museum
1.4
km
Beach
Chac Mool Beach
750 m
Aquarium
Interactive Aquarium
1.6
km
Night club
The City Nightclub
1.6
km
Night club
Palazzo
1.8
km
Beach
Playa Marlin
2.1
km
Museum
Museo Subacuatico de Arte
2.3
km
Beach
Playa Forum
1.7
km
Landmark
Forum By The Sea
1.6
km
Shopping Area
Fashion Harbour
1.6
km
Mall
Luxury Avenue
2.4
km
Night club
Daddy'O
1.6
km
Landmark
Museo Sensorial del Tequila
2.3
km
Beach
Mandala Beach Club
1.7
km
Night club
Mandala Nightclub
1.7
km
Park
arte Garden
1.5
km
Mall
La Madonna
1.5
km
Landmark
Playa Lagarto
1.6
km
Gallery
Galeria Balance Cancun
1.9
km
Landmark
Marlin Beach
2.1
km
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
420 m
Shopping Area
Flamingo Mall
500 m
Chetumal Km 36. 5
Water Park at The Grand
410 m
Blvd. Kukulcan
Parque Ventura Cancun
420 m
Restaurants
Pelicanos
240 m
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
340 m
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
470 m
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
340 m
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
460 m
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
420 m
Blvd Kukulkan Km 9
Come'n Eat
420 m
Blvd Kukulcan km 12.5
La Pizza
420 m
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
La Isla Shopping Village
18 minutes' walk
An outdoor shopping mall with waterfront views, offering a variety of shops, restaurants, and entertainment options for all ages.
Coco Bongo
20 minutes' walk
A world-famous nightlife venue known for spectacular shows, live entertainment, and vibrant atmosphere perfect for party-goers.
Yamil Lu'um Archeological Site
15 minutes' walk
Mayan ruins offering a glimpse into ancient civilization with stunning ocean views. Perfect for history enthusiasts.
Water Park at The Grand
5 minutes' walk
A fun-filled water park featuring a variety of slides and pools, great for families looking to enjoy a day of aquatic adventures.
Beach Sports at Playa Chac-Mool
9 minutes' walk
Engaging in beach volleyball or water sports at this lively beach, suitable for thrill-seekers and fun-loving guests.
Yoga at Parque Ventura Cancun
6 minutes' walk
Relaxing group yoga sessions amidst nature, providing tranquility and a chance to rejuvenate during your stay.
Pelicanos
3 minutes' walk
Informal beachfront restaurant specializing in fresh seafood with a lively atmosphere and fantastic ocean views.
Bubba Gump
5 minutes' walk
Family-friendly restaurant inspired by 'Forrest Gump,' offering shrimp dishes and a fun, quirky atmosphere.
El Oriental
6 minutes' walk
Cozy eatery serving authentic Asian cuisine, known for its fresh sushi and accommodating vegetarian options.
The City Nightclub
20 minutes' walk
One of Cancun's largest nightclubs featuring international DJs, themed parties, and a vibrant atmosphere for night owls.
Cancun Wax Museum
15 minutes' walk
A fun attraction for all ages showcasing lifelike wax figures of celebrities, historical figures, and interactive exhibits.
How to get around?
City Centre
Cancun16 min
·
10.3
km
Airports
Cancun International Airport (CUN)33 min
·
21.7
km
Isla Mujeres, Quintana Roo (ISJ)42 min
·
27.8
km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort
Questions of the users
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
What does the phrase 'additional charges may apply' refer to in the context of an all-inclusive package?
10 March 2024
Additional charges may refer to certain premium services that are not included in the all-inclusive package, such as specific dining options, spa treatments, or excursions. It's advisable to check with the concierge for detailed information.
Is access to all restaurants and cafes included in the all-inclusive plan? Additionally, is there an airport transfer service available?
25 April 2024
Yes, the all-inclusive plan includes access to all on-site restaurants and cafes. For airport transfer services, please reach out to the concierge team for pricing and arrangements.
Is it possible to check-in before the designated 3 PM time on arrival?
15 May 2024
Check-in is typically at 3 PM, but rooms may be available earlier if they are ready. Guests are welcome to store their luggage and enjoy the resort facilities while waiting.
Is there an airport shuttle service available at the resort?
22 June 2024
The resort does not provide a direct airport shuttle service, but can assist with arranging transportation through third-party vendors.
What distinguishes a premium room from a standard room?
5 July 2024
Premium rooms often feature enhanced amenities and services, including access to exclusive areas or additional spaces for guests, but specific differences can vary.
Does the all-inclusive service cover beverages at all times?
14 August 2024
The all-inclusive package includes a range of national alcoholic drinks and non-alcoholic beverages, but premium alcohol options may incur additional costs.
Are there any restrictions on alcoholic drinks included in the all-inclusive offer?
30 September 2024
While most national brands are included in the all-inclusive offer, certain premium drinks are subject to additional charges. It's best to check the menu for specifics.
Do all suites feature hammocks or is it only in selected rooms?
18 October 2024
Approximately 70% of the suites are equipped with hammocks, but it is recommended to confirm availability upon booking.
What types of dining experiences can guests enjoy with the all-inclusive package?
3 November 2024
The all-inclusive dining options include a variety of global cuisines across multiple restaurants, a buffet, beach snacks, and 24-hour room service.
Are basic amenities like a minibar and coffee maker provided in the rooms? Also, is seaweed a common issue on the beach?
27 December 2024
Each room includes a minibar with refreshments, although it's not a full fridge. While seaweed can occasionally appear, most of the time the beach remains clear for guests to enjoy.
Is this resort family-friendly and suitable for travelers with children?
11 January 2025
Yes, the resort offers numerous kid-friendly activities and amenities, making it an excellent choice for families traveling with children of various ages.
Are there designated areas for smoking within the resort?
29 February 2025
Yes, designated smoking areas are available throughout the resort, while all rooms and balconies are strictly non-smoking. A penalty fee applies for non-compliance.
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