BALAM PLAYA - 15TH AVE, Playa del Carmen
About the Hotel
Balam Playa - 15Th Ave - A 5-star hotel with a rooftop pool, free WiFi, and family-friendly accommodations in central Playa del Carmen
Featuring a rooftop outdoor swimming pool with sun loungers and umbrellas, Balam Playa - 15Th Ave provides a 5-star stay with free WiFi throughout the property. The hotel offers family rooms, a 24-hour front desk, and concierge services. Rooms include flat-screen TVs, private bathrooms, air conditioning, and sofa beds with streaming services. A continental breakfast with juice is served daily at Balam Playa - 15Th Ave. The hotel's rooftop terrace includes sun loungers and umbrellas for guest relaxation. Located 300 yards from Playa del Carmen Beach, the hotel is also 200 meters from the ADO International Bus Station and 500 meters from the Playa del Carmen Maritime Terminal. Guests can access nearby attractions such as the Playa del Carmen Beach and the Maritime Terminal within a short walk. Balam Playa - 15Th Ave offers daily housekeeping, express check-in/check-out, and car hire services. Pets are allowed, and parking options include street parking and a parking garage. Soundproof rooms and non-smoking rooms are available throughout.
Pros
Location is within a few minutes' walk of the beach, bus station, and ferry terminal.
Staff are described as friendly and helpful in multiple reviews.
The rooftop pool is often available with few other guests, providing a quiet space.
Cons
Breakfast is limited to a single slice of toast and coffee.
Some rooms have limited natural light due to windows facing interior hallways.
Must-do experiences
- Visit El Paseo del Carmen for unique shopping and local art.
- Try the cochinita pibil at El Fogón for authentic Yucatecan flavors.
- Stroll through Parque Fundadores and find the famous Portal Maya.
- Explore the Frida Kahlo Museum for a glimpse into her life and art.
- Don't miss the local produce at the 30th Avenue Market on Sundays.
Select your room type
- Queen Suite2 persons20 sq. feet1 Double bedShowerroom details
- Deluxe King Suite2 persons25 sq. feet1 King-size bedShowerroom details
- King Suite Pool View2 persons25 sq. feet1 King-size bedShowerroom details
Prices and availability
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Tours/Ticket assistance
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Shallow end
Room features
- Air conditioning
- Soundproofed rooms
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings
Guest reviews