BALKON BOUTIQUE HOTEL, Playa del Carmen

A 3-star boutique hotel with a rooftop infinity pool offering panoramic Caribbean views and complimentary access to Martina Beach Club, Balkon Boutique Hotel provides air-conditioned rooms with modern amenities. Rooms feature private balconies, walk-in showers, minibars, and work desks, along with streaming services and free toiletries. A continental breakfast is available each morning at Balkon Boutique Hotel, including fresh pastries, fruit, and juice; complimentary coffee and tea are available 24 hours in the lobby. The rooftop pool area includes sun loungers and a sun terrace, with towels provided; guests also receive complimentary access to Martina Beach Club. The hotel is situated a 12-minute walk from Playa del Carmen Beach and 800 metres from the Church of Guadalupe, with the ADO International Bus Station nearby. A 24-hour front desk, daily housekeeping, luggage storage, and a tour desk are available; family rooms are offered. Free WiFi is provided throughout the property, and work desks are available in rooms. An airport shuttle service is available for a fee; bicycle rental can be arranged. Balkon Boutique Hotel is secured with CCTV and safety deposit boxes.

Staff are consistently described as friendly and helpful

The rooftop pool has excellent views of the Caribbean Sea

Complimentary coffee and tea are available around the clock

The elevator is occasionally out of service, requiring stairs

No designated on-site parking; street parking only