Calle 4 Entre Avenidas 5 Y 10, Col. Centro, Playa del Carmen, 77710,
-
Close to the beach
Great
8.6
8.9
/10
4.8
4.4
/5
Loved by Hotel Cielo guests
Rooftop terrace
Rustic decor
Carboncitos restaurant
Comfortable beds
Ocean view
"The location is 50 ft off 5th Avenue where all the shopping, souvenirs, clothes bars and restaurants are located."
Sandy from United States
read full review
"We love this hotel. It's centrally located on 5th avenue where the actions are, and it's so close to ferry station."
Xiao from Canada
read full review
"The beds are comfortable, the beach is 1 block away, the restaurant is great - I really enjoyed my stay."
gerrip from United States
read full review
"Exceptionally clean room with Mexican natural decor and tasteful colors, handmade soap and shampoos in the room."
Venture516728 from United States
read full review
"They have an amazing rooftop view of the city and waterside with Cozumel island views to die for."
RC Chicago from United States
read full review
Hotel Cielo - A boutique hotel with classical Mexican architecture, rooftop ocean views, and authentic Yucatecan cuisine
Hotel Cielo, a 3-star property rated 7.9/10 on Booking.com, features classical Mexican architecture with handmade ceramic tiles and locally crafted furniture. Rooms include standard, superior, king with balcony, and family balcony options, all with air conditioning, flat-screen TVs, and authentic decor. The rooftop terrace offers beach chairs, ocean views, and quiet solitude, while Carboncitos, the on-site restaurant, serves Yucatecan specialties like relleno negro and cochinita pibil. Located on 4th Street between 5th and 10th Avenues, the hotel is a block from the beach and near landmarks like Museo Frida Kahlo Playa Del Carmen (0.5 km) and Quinta Alegria Shopping Mall (1 km). Airport transfers from Cancun are available for 1510 MXN (1-2 people).
Pros
The rooftop terrace provides ocean views and secluded relaxation.
Carboncitos restaurant serves authentic Yucatecan dishes with recipes passed down generations.
Rooms feature locally made furniture and Mexican decor for an immersive experience.
Proximity to the beach (1 block) and key attractions like Museo Frida Kahlo (0.5 km).
Airport transfer service available for direct arrivals.
Cons
No on-site parking; nearest options are on 2nd Street and 10th Avenue.
The rooftop terrace is exclusive to guests, limiting dining options for non-visitors.
Must-do experiences
Visit Quinta Avenida for shopping and lively street performances.
Try the Tacos al Pastor at El Fogรณn for a delicious local meal.
Explore the stunning cenote, Cenote Azul, just a short drive away.
Discover the ancient ruins of Tulum overlooking the ocean.
Don't miss the vibrant Market 28 for local handicrafts and souvenirs.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Double Room
2 persons
21 sq. feet
1 Double bed
Air conditioning
room details
King Room
2 persons
21 sq. feet
1 King-size bed
Air conditioning
room details
Basic Triple Room
2 persons
23 sq. feet
1 Single Bed or 1 Double Bed
Air conditioning
room details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.1/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access
Guest Parking
No parking available.
Services
Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Happy hour
Business
Meeting/ Banquet facilities
Spa & Leisure
Sun terrace
Room features
Air conditioning
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Calle 4 Entre Avenidas 5 Y 10, Col. Centro, Playa del Carmen, 77710,
Explore Playa del Carmen
Activities Near Hotel Cielo
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
5 minutes' walk
Quinta Avenida is a vibrant shopping street with boutiques, restaurants, and nightlife, perfect for both leisurely strolls and dining.
3D Museum of Wonders
10 minutes' walk
A unique museum featuring interactive 3D art, ideal for photos and creativity. Great for families and art lovers alike.
Nuestra Senora del Carmen Catholic Church
10 minutes' walk
A stunning architectural landmark with a peaceful interior, often hosting local events and services, reflecting local culture.
Cenote Carwash
1.6 km, 5 minutes' drive
A popular cenote offering swimming and snorkeling in crystal-clear waters surrounded by lush jungle, ideal for nature lovers.
Kool Beach Club
19 minutes' walk, 5 minutes' drive
Exclusive beachfront club with amenities, great for relaxation, sunbathing, and enjoying refreshing drinks. Reservations are advised.
Scuba Diving Tours
1.5 km, 5 minutes' drive
Adventurous diving tours available in nearby reefs, with rental equipment offered. Perfect for thrill-seekers looking to explore.
Yoga Classes
800 meters, 10 minutes' walk
Relaxing yoga sessions available at nearby studios, a great way for guests to unwind and rejuvenate during their stay.
Las Brisas
1 minute' walk
A casual spot known for its fresh seafood and Mexican dishes, offering a cozy atmosphere and friendly service.
The Roof Bar
1 minute' walk
A rooftop bar with spectacular views, serving trendy cocktails and tapas in a laid-back vibe, perfect for sunset watching.
Mr. Dog Del Caribe
3 minutes' walk
Specializing in gourmet hot dogs with a Caribbean twist. A great quick bite for casual dining or a snack between adventures.
Coco Bongo
1.5 km, 5 minutes' drive
A famous nightlife venue known for its extravagant shows, combining live music, performance art, and dancing in a vibrant atmosphere.
Los Fundadores Park
4 minutes' walk
A lively park featuring cultural events, street performers, and family-friendly activities, making it a perfect hangout spot.
How to get around?
City Centre
Playa del Carmen 8 min ย ยทย 2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 14 min ย ยทย 3700 ft
Cozumel (CZM) 51 min ย ยทย 21.1 mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.ย
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
Reviews and Ratings
Feedback about Hotel Cielo from previous guests about their experience.
Review score
Based on 164 verified reviews
9.2 /10
Perfect
92 %
Recommend
Cleanliness
8.7/10
Comfort
9.1/10
Facilities
8.1/10
Free WiFi
8.7/10
Location
9.3/10
Staff
9.2/10
Value for money
8.9/10
Pros
Hotel location
Staff friendliness
Room cleanliness
Comfortable beds
Architectural style
Cons
Water temperature
Room privacy
Guest reviews
based on 42 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.