GRAND VELAS RIVIERA MAYA (ADULTS ONLY), Playa del Carmen
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Key details
About the Hotel
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
-
Near Xcalacoco Beach
Perfect
9.0
9.4
/10
4.9
4.6
/5
Loved by guests
Amazing experience
Beautiful pools
Really good service
Delicious meals
Spacious seating
Authentic flavors
"The suites were spacious, elegant, and spotless, with breathtaking views and thoughtful touches throughout."
William from United States
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"What I think sets this resort apart from other all-inclusives is the quality of the restaurants."
John J from United States
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"We opted to spend virtually every day at the Zen Pool , which is also where our room happened to be."
QC_Phoenix from Canada
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Grand Velas Riviera Maya (Adults Only) - A luxury all-inclusive resort with private plunge pools, gourmet dining, and SE Spa
Grand Velas Riviera Maya (Adults Only) in Mayakoba offers 90 oceanfront suites with private terraces, plunge pools, and Caribbean Sea views. Rooms feature plush king beds, jacuzzi tubs, Nespresso machines, and minibars restocked daily. The resort includes eight restaurants, such as Piaf serving French cuisine with live music and Cocina de Autor, a Michelin-starred restaurant by Chef Nahúm Velasco. SE Spa by Grand Velas provides hydrotherapy treatments and has certification from Wellness for Cancer. Free transportation connects guests to the beach, located 1 km away. A continental breakfast is available each morning at Grand Velas Riviera Maya (Adults Only). The property is 50 km from Cancun International Airport.
Pros
Private terraces with plunge pools and Caribbean Sea views in all suites.
Eight on-site restaurants, including a Michelin-starred dining option.
SE Spa features hydrotherapy treatments and is certified by Wellness for Cancer.
Complimentary shuttle service to the beach and main resort areas.
24-hour suite service with daily minibar restocking.
Cons
The Zen Grand suites are located 1 km from the beach, requiring shuttle access.
Some dining experiences and spa services involve additional charges.
Must-do experiences
Savor fresh ceviche at El Fogón for an authentic taste of Mexico.
Visit the Tulum ruins at sunrise for breathtaking views and fewer crowds.
Discover boutiques on Fifth Avenue for unique local artisan crafts.
Explore the local cenote, Gran Cenote, for a refreshing swim and beauty.
Taste cochinita pibil at a local eatery, a must-try Yucatecan dish.
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Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Ambassador Suite Ocean View
2 persons
1275 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Ambassador Pool Suite Ocean View
2 persons
1275 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Nature View Suite Private Pool Zen Experience
2 persons
1185 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Nature View Suite Zen Experience
2 persons
1185 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Guest Parking
Dryer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Grand Velas Riviera Maya (Adults Only) features a delightful range of dining options, each offering an immersive culinary experience. From romantic French evenings to vibrant Mexican gatherings, the restaurants showcase authentic flavors in beautifully designed settings, ensuring memorable meals for discerning travelers.
Piaf
French fine dining
Ambiance
Romantic and elegant, reminiscent of 1940s Paris
Key Offerings
Delight in exquisite French dishes enhanced by exceptional wines and unparalleled service, creating an atmosphere of intimate luxury.
Reservation
Recommended
Dinner only; hours vary.
Frida
Traditional Mexican
Ambiance
Warm, inviting, and culturally rich
Key Offerings
Experience authentic Mexican flavors that tell a story, perfect for romantic dinners or vibrant gatherings.
Reservation
Recommended
Dinner only; hours vary.
Azul
International
Ambiance
Casual, open-air dining space
Key Offerings
Savor a diverse menu offered throughout the day, highlighting global flavors in a relaxed setting.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner; hours vary.
Bistro
International
Ambiance
Casual and relaxed
Key Offerings
Enjoy dishes infused with fresh ingredients, ideal for all-day dining with a focus on comfort and flavor.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner; hours vary.
Cocina de Autor
Modern culinary experience
Ambiance
Sleek and contemporary
Key Offerings
Indulge in innovative seasonal menus created by the talented Chef Nahúm Velasco, featuring artistic presentations.
Reservation
Recommended
Dinner only; hours vary.
Lucca
Italian and Mediterranean
Ambiance
Romantic and cozy
Key Offerings
Relish hearty Italian dishes in a warm setting, perfect for couples looking to unwind over a fine meal.
Reservation
Recommended
Dinner only; hours vary.
Sen Lin
Asian fusion (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern and inviting
Key Offerings
Embark on a culinary adventure through Asia with vibrant dishes that celebrate rich flavors and culinary traditions.
Reservation
Recommended
Dinner only; hours vary.
Chaká
Family-friendly Mexican
Ambiance
Casual and welcoming
Key Offerings
Enjoy family-style dining with hearty offerings from the rich tapestry of Mexican cuisine, ideal for all ages.
Reservation
Not needed
Dinner only; hours vary.
Location
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Punta Bete
2100 ft
Landmark
Playa
1.7
mi
Beach
Xcalacoco
1.2
mi
Golf Course
El Camaleon Golf Course
1.1
mi
Golf Course
Grand Coral Golf Riviera Maya
1.7
mi
Landmark
Punta Venado
2.5
mi
Beach
Point Esmeralda
2.6
mi
Museum
Zona Arqueologica Tulum
1.9
mi
Beach
Grand Coral Beach Club
2.1
mi
Event hall
Salon Tres Rios I
2.3
mi
Beach
Punta Esmeralda Beach
2.6
mi
Landmark
Go Natural Explorers
2.8
mi
Landmark
Church of Guadalupe
3.3
mi
Gallery
Galeria Luis Sottil
3.1
mi
Landmark
Playa Publica 88
3.1
mi
Landmark
28 de Julio Square
3.1
mi
Landmark
Xavage Park by Xcaret
3.6
mi
Landmark
La 5ta Hacienda
3.8
mi
Gallery
Tierra Huichol
3.8
mi
Gallery
La Galeria de Playa Art Gallery
4.2
mi
Landmark
Caminarte
4.2
mi
Gallery
Riviera Art Gallery
4.3
mi
Landmark
Galeria Lamanai
4.3
mi
Landmark
Ambarte
4.3
mi
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Explore Activities & Dining Nearby
Top Attractions
Activities
Dining
Entertainment
Playa
10-minute drive
Stunning beaches with soft sands and crystal-clear waters, great for sunbathing or swimming, just a short ride away.
Xcalacoco
10-minute drive
Beautiful beach boasting tranquil waters and lush surroundings, perfect for relaxation, picnics, and scenic walks.
El Camaleon Golf Course
5-minute drive
A challenging golf course integrated into the natural landscape, recognized for its stunning settings and unique design.
Zona Arqueologica Tulum
10-minute drive
Ancient Mayan ruins along the coast with breathtaking views, ideal for history enthusiasts and picturesque photo opportunities.
Water Sports with Go Natural Explorers
10-minute drive
Thrilling water sports including kayaking and snorkeling are offered, just a short ride away, perfect for adventure seekers.
Yoga Retreat at Punta Venado
10-minute drive
Relaxing yoga sessions in a serene beach setting, accessible with easy transport, great for mindfulness and wellness lovers.
Lucca Restaurant
1-minute walk
Elegant dining option with refined Italian cuisine, known for its fresh pastas and sophisticated ambiance. Reservations recommended.
Bistro Restaurant
8-minute walk
Charming bistro offering casual dining with local and international dishes, perfect for laid-back meals in a cozy atmosphere.
La 5ta Hacienda
15-minute drive
Vibrant nightlife spot with live music and dancing, offering a lively atmosphere suitable for all ages and memorable evenings.
Xavage Park by Xcaret
15-minute drive
Adventure park featuring thrilling activities like rafting and zip-lining, just a short drive away, perfect for family fun.
How to get around?
City Centre
Playa del Carmen12 min
·
4.6
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min
·
7.0
mi
Cancun International Airport (CUN)76 min
·
31.3
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive
Questions of the users
About Grand Velas Riviera Maya (Adults Only)
What transportation options are available to access the closest beach from the resort?
12 January 2024
A complimentary air-conditioned van service operates 24 hours a day, providing easy access between the Zen Section and the beach. No additional charges apply.
Are there activities organized for children at the resort?
8 February 2024
Yes, various activities tailored for children are available. For the most current schedule of events and activities, it's recommended to contact the concierge at conciergerm@velasresorts.com.
Can you elaborate on what 'full board' entails during my stay?
25 March 2024
The 'full board' package means that all meals and beverages are included throughout your stay, allowing you to indulge without worrying about extra costs.
Is the beach directly accessible from the resort, or is transport required?
3 October 2024
Guests staying in the Zen Grand Suite will need to take a complimentary private shuttle to the beach, which is available around the clock. However, the Ambassador and Grand Class suites are within walking distance of the beach.
How can guests enjoy the dining options at the resort?
15 April 2024
There are eight restaurants offering a diverse culinary experience, including options for breakfast, lunch, and dinner. 24-hour room service and poolside service are also available.
What are the bed sizes available in the hotel rooms?
29 June 2024
The standard bed sizes are Queen Size measuring 150 cm wide by 190 cm long, and King Size measuring 190 cm wide by 200 cm long.
What is included in the all-inclusive package offered by the resort?
21 August 2024
Guests enjoy all meals, alcoholic and non-alcoholic drinks, 24-hour room service, and a daily stocked minibar among other amenities. For detailed information, it's encouraged to explore the resort's website.
Can a Grand Class Suite for four people be booked, including a child?
2 September 2024
The Grand Class environment is tailored for adults only. Alternative accommodations can be considered for families, such as the Ambassador suites, which are more suitable for children.
Is there transportation provided from the airport to the resort at no cost?
8 November 2024
There is no complimentary airport transfer service. However, a partnership with a transportation company is available, and details regarding costs can be provided upon confirmation of a reservation.
Is it possible to swim in the ocean directly off the resort?
16 December 2024
Yes, guests have access to the ocean and swimming is allowed off the resort's beachfront area.
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