GRAND VELAS RIVIERA MAYA (ADULTS ONLY) | Playa del Carmen ★ Seaside Luxury & Beachfront Bliss

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About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Near Xcalacoco Beach

Perfect

9.0

9.4

/10

4.9

4.6

Loved by guests

Amazing experience
Beautiful pools
Really good service
Delicious meals
Spacious seating
Authentic flavors

"The suites were spacious, elegant, and spotless, with breathtaking views and thoughtful touches throughout."

William from United States

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"What I think sets this resort apart from other all-inclusives is the quality of the restaurants."

John J from United States

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"We opted to spend virtually every day at the Zen Pool , which is also where our room happened to be."

QC_Phoenix from Canada

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Grand Velas Riviera Maya (Adults Only) - A luxury all-inclusive resort with private plunge pools, gourmet dining, and SE Spa

Grand Velas Riviera Maya (Adults Only) in Mayakoba offers 90 oceanfront suites with private terraces, plunge pools, and Caribbean Sea views. Rooms feature plush king beds, jacuzzi tubs, Nespresso machines, and minibars restocked daily. The resort includes eight restaurants, such as Piaf serving French cuisine with live music and Cocina de Autor, a Michelin-starred restaurant by Chef Nahúm Velasco. SE Spa by Grand Velas provides hydrotherapy treatments and has certification from Wellness for Cancer. Free transportation connects guests to the beach, located 1 km away. A continental breakfast is available each morning at Grand Velas Riviera Maya (Adults Only). The property is 50 km from Cancun International Airport.

Pros

Private terraces with plunge pools and Caribbean Sea views in all suites.

Eight on-site restaurants, including a Michelin-starred dining option.

SE Spa features hydrotherapy treatments and is certified by Wellness for Cancer.

Complimentary shuttle service to the beach and main resort areas.

24-hour suite service with daily minibar restocking.

Cons

The Zen Grand suites are located 1 km from the beach, requiring shuttle access.

Some dining experiences and spa services involve additional charges.

Must-do experiences

Savor fresh ceviche at El Fogón for an authentic taste of Mexico.
Visit the Tulum ruins at sunrise for breathtaking views and fewer crowds.
Discover boutiques on Fifth Avenue for unique local artisan crafts.
Explore the local cenote, Gran Cenote, for a refreshing swim and beauty.
Taste cochinita pibil at a local eatery, a must-try Yucatecan dish.

Hotel on map

Guest Emotional Experience

Rest from KidsAdults-only Upgrade

“The grand class area is for adults only so very different experience than Ambassador.”

John J from United States

Away at HomeWarm Welcomes

“From the moment we pulled into the hotel the vibe was warm and inviting from the Velas team.”

Mike J from Canada

Strange & UniqueWildlife Encounters

“We also saw deer and monkeys here, the environment is so natural and beautiful.”

Neg18 from United States

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Select your room type

Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday

Ambassador Suite Ocean View

2 persons

118 m²

1 King-size bed

Shower

Coffee machine

room details

Ambassador Pool Suite Ocean View

2 persons

118 m²

1 King-size bed

Shower

Coffee machine

room details

Nature View Suite Private Pool Zen Experience

2 persons

110 m²

1 King-size bed

Shower

Coffee machine

room details

Nature View Suite Zen Experience

2 persons

110 m²

1 King-size bed

Shower

Coffee machine

room details

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Prices and availability

View real-time room availability and secure the best rate for your travel dates

Facilities

Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Grand Velas Riviera Maya (Adults Only) features a delightful range of dining options, each offering an immersive culinary experience. From romantic French evenings to vibrant Mexican gatherings, the restaurants showcase authentic flavors in beautifully designed settings, ensuring memorable meals for discerning travelers.

Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining

Ambiance

Romantic and elegant, reminiscent of 1940s Paris

Key Offerings

Delight in exquisite French dishes enhanced by exceptional wines and unparalleled service, creating an atmosphere of intimate luxury.

Reservation

Recommended

Dinner only; hours vary.

Frida

Traditional Mexican

Ambiance

Warm, inviting, and culturally rich

Key Offerings

Experience authentic Mexican flavors that tell a story, perfect for romantic dinners or vibrant gatherings.

Reservation

Recommended

Dinner only; hours vary.

Azul

International

Ambiance

Casual, open-air dining space

Key Offerings

Savor a diverse menu offered throughout the day, highlighting global flavors in a relaxed setting.

Reservation

Not needed

Breakfast, Brunch, Lunch, Dinner; hours vary.

Bistro

International

Ambiance

Casual and relaxed

Key Offerings

Enjoy dishes infused with fresh ingredients, ideal for all-day dining with a focus on comfort and flavor.

Reservation

Not needed

Breakfast, Brunch, Lunch, Dinner; hours vary.

Cocina de Autor

Modern culinary experience

Ambiance

Sleek and contemporary

Key Offerings

Indulge in innovative seasonal menus created by the talented Chef Nahúm Velasco, featuring artistic presentations.

Reservation

Recommended

Dinner only; hours vary.

Lucca

Italian and Mediterranean

Ambiance

Romantic and cozy

Key Offerings

Relish hearty Italian dishes in a warm setting, perfect for couples looking to unwind over a fine meal.

Reservation

Recommended

Dinner only; hours vary.

Sen Lin

Asian fusion (Chinese, Japanese, Korean, Thai, Vietnamese)

Ambiance

Modern and inviting

Key Offerings

Embark on a culinary adventure through Asia with vibrant dishes that celebrate rich flavors and culinary traditions.

Reservation

Recommended

Dinner only; hours vary.

Chaká

Family-friendly Mexican

Ambiance

Casual and welcoming

Key Offerings

Enjoy family-style dining with hearty offerings from the rich tapestry of Mexican cuisine, ideal for all ages.

Reservation

Not needed

Dinner only; hours vary.

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Punta Bete

630 m

Landmark

Playa

2.7 km

Beach

Xcalacoco

1.9 km

Golf Course

El Camaleon Golf Course

1.8 km

Golf Course

Grand Coral Golf Riviera Maya

2.7 km

Landmark

Punta Venado

4.0 km

Beach

Point Esmeralda

4.1 km

Museum

Zona Arqueologica Tulum

3.0 km

Beach

Grand Coral Beach Club

3.4 km

Event hall

Salon Tres Rios I

3.7 km

Beach

Punta Esmeralda Beach

4.2 km

Landmark

Go Natural Explorers

4.4 km

Landmark

Church of Guadalupe

5.3 km

Gallery

Galeria Luis Sottil

5.1 km

Landmark

Playa Publica 88

4.9 km

Landmark

28 de Julio Square

5.0 km

Landmark

Xavage Park by Xcaret

5.7 km

Landmark

La 5ta Hacienda

6.1 km

Gallery

Tierra Huichol

6.2 km

Gallery

La Galeria de Playa Art Gallery

6.7 km

Landmark

Caminarte

6.7 km

Gallery

Riviera Art Gallery

6.9 km

Landmark

Galeria Lamanai

6.9 km

Landmark

Ambarte

7.0 km

Nearby

Punta Bete

630 m

Restaurants

Lucca Restaurant

20 m

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Bistro Restaurant

320 m

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Explore Playa del Carmen

Explore Activities & Dining Nearby

Playa

10-minute drive

Stunning beaches with soft sands and crystal-clear waters, great for sunbathing or swimming, just a short ride away.

Xcalacoco

10-minute drive

Beautiful beach boasting tranquil waters and lush surroundings, perfect for relaxation, picnics, and scenic walks.

El Camaleon Golf Course

5-minute drive

A challenging golf course integrated into the natural landscape, recognized for its stunning settings and unique design.

Zona Arqueologica Tulum

10-minute drive

Ancient Mayan ruins along the coast with breathtaking views, ideal for history enthusiasts and picturesque photo opportunities.

Water Sports with Go Natural Explorers

10-minute drive

Thrilling water sports including kayaking and snorkeling are offered, just a short ride away, perfect for adventure seekers.

Yoga Retreat at Punta Venado

10-minute drive

Relaxing yoga sessions in a serene beach setting, accessible with easy transport, great for mindfulness and wellness lovers.

Lucca Restaurant

1-minute walk

Elegant dining option with refined Italian cuisine, known for its fresh pastas and sophisticated ambiance. Reservations recommended.

Bistro Restaurant

8-minute walk

Charming bistro offering casual dining with local and international dishes, perfect for laid-back meals in a cozy atmosphere.

La 5ta Hacienda

15-minute drive

Vibrant nightlife spot with live music and dancing, offering a lively atmosphere suitable for all ages and memorable evenings.

Xavage Park by Xcaret

15-minute drive

Adventure park featuring thrilling activities like rafting and zip-lining, just a short drive away, perfect for family fun.

How to get around?

City Centre

Playa del Carmen12 min · 7.4 km

Airports

Playa Del Carmen, Quintana Roo (PCM)17 min · 11.2 km

Cancun International Airport (CUN)76 min · 50.4 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served at affordable prices.

Pets

Pets are not allowed.

Number of rooms:

539

Former name

Ambassador at Grand Velas All Inclusive

Questions of the users

About Grand Velas Riviera Maya (Adults Only)

What transportation options are available to access the closest beach from the resort?

12 January 2024

A complimentary air-conditioned van service operates 24 hours a day, providing easy access between the Zen Section and the beach. No additional charges apply.

Are there activities organized for children at the resort?

8 February 2024

Yes, various activities tailored for children are available. For the most current schedule of events and activities, it's recommended to contact the concierge at conciergerm@velasresorts.com.

Can you elaborate on what 'full board' entails during my stay?

25 March 2024

The 'full board' package means that all meals and beverages are included throughout your stay, allowing you to indulge without worrying about extra costs.

Is the beach directly accessible from the resort, or is transport required?

3 October 2024

Guests staying in the Zen Grand Suite will need to take a complimentary private shuttle to the beach, which is available around the clock. However, the Ambassador and Grand Class suites are within walking distance of the beach.

How can guests enjoy the dining options at the resort?

15 April 2024

There are eight restaurants offering a diverse culinary experience, including options for breakfast, lunch, and dinner. 24-hour room service and poolside service are also available.

What are the bed sizes available in the hotel rooms?

29 June 2024

The standard bed sizes are Queen Size measuring 150 cm wide by 190 cm long, and King Size measuring 190 cm wide by 200 cm long.

What is included in the all-inclusive package offered by the resort?

21 August 2024

Guests enjoy all meals, alcoholic and non-alcoholic drinks, 24-hour room service, and a daily stocked minibar among other amenities. For detailed information, it's encouraged to explore the resort's website.

Can a Grand Class Suite for four people be booked, including a child?

2 September 2024

The Grand Class environment is tailored for adults only. Alternative accommodations can be considered for families, such as the Ambassador suites, which are more suitable for children.

Is there transportation provided from the airport to the resort at no cost?

8 November 2024

There is no complimentary airport transfer service. However, a partnership with a transportation company is available, and details regarding costs can be provided upon confirmation of a reservation.

Is it possible to swim in the ocean directly off the resort?

16 December 2024

Yes, guests have access to the ocean and swimming is allowed off the resort's beachfront area.