Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel,
-
Close to Playa San Francisco
Great
8.2
7.6
/10
4.0
4.1
/5
Loved by Occidental Cozumel guests
Excellent service
Beautiful grounds
Royal level check in
Private adult pool
Helpful staff
"The property is set in a jungle and it's fun to watch the wildlife."
Cate W from United States
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"We stayed in the Royal section and our room was great."
Darrel Alan from United States
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"The eco-environment is very natural, isolated, and quiet."
Tan from United States
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Occidental Cozumel - An all-inclusive resort with diving facilities, 7 restaurants, and Royal Level accommodations
Occidental Cozumel is a 5-star all-inclusive resort set among mangroves and tropical gardens, featuring direct access to white-sand beaches. The resort offers 39.0 m² Deluxe rooms with balconies, minibars restocked every third day, and optional Royal Level upgrades for exclusive amenities. Guests can dine at 7 restaurants, including 4 à la carte options (Mexican, Mediterranean, seafood, and international), 2 buffets, and a pizzeria open until 1:30 AM. Recreational activities include diving clinics, kayaking, snorkeling, and water polo, alongside facilities like 4 pools (including an adults-only relaxation pool), a spa with massage cabins, and 2 lit tennis courts. The Occidental Cozumel is located on San Francisco Beach, 20 km from Cozumel International Airport.
Pros
The Royal Level offers exclusive services, including daily minibar restocking and access to a private hydromassage pool.
The resort provides direct access to Palancar Reef, recognized as a top diving destination.
Unlimited meals and beverages are included across 7 restaurants and 5 bars.
Guests can enjoy non-motorized water sports like kayaking and snorkeling at no additional cost.
Cons
The spa & wellness area restricts access to guests aged 16 and above.
Some à la carte restaurants require advance reservations.
Must-do experiences
Enjoy a sunset at Punta Sur Eco Beach Park's scenic viewpoint.
Savor tacos al pastor at El Foco for a true local flavor.
Snorkel at the famous Palancar Reef, a diver's paradise.
Stroll through Cozumel's Mercado Municipal for unique souvenirs.
Visit the San Gervasio ruins to learn about Mayan culture.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Grand Concierge
2 persons
39 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Royal Level Luxury
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Triple Room
2 persons
39 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.5/10Review score
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Horseback riding
Tennis court
Billiard tables
Table tennis
Fishing
Guest Parking
Dryer
Services
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Occidental Cozumel offers a delightful array of dining options that reflect both local traditions and international flavors. With six unique restaurants on site, guests can indulge in a range of culinary experiences, from casual bites to authentic Mexican meals, all in inviting settings designed for family-friendly enjoyment.
La Posada
International
Ambiance
Family friendly, Traditional
Key Offerings
Savor a varied menu featuring classic dishes that appeal to all ages in a welcoming atmosphere.
Reservation
No
Breakfast, Dinner
Club de Playa
Casual dining
Ambiance
Family friendly
Key Offerings
Relax and enjoy a light lunch with beachside views, making it a perfect spot for a midday break.
Reservation
No
Lunch
La Piazza
Pizza
Ambiance
Casual and relaxed
Key Offerings
Delight in a variety of pizzas, perfect for a laid-back dinner with friends or family.
Reservation
No
Dinner
México Lindo
Mexican
Ambiance
Traditional
Key Offerings
Experience authentic Mexican flavors through vibrant dishes prepared with local ingredients.
Reservation
Yes
Dinner
Los Olivos
Mediterranean
Ambiance
Family friendly
Key Offerings
Dine on Mediterranean specialties in a warm and inviting atmosphere, ideal for family gatherings.
Reservation
Yes
Dinner
La Carreta
International
Ambiance
Family friendly, Romantic
Key Offerings
Enjoy breakfast, lunch, and dinner in a charming setting that balances delightful cuisine with a cozy environment.
Reservation
No
Breakfast, Lunch, Dinner
Coral
Seafood
Ambiance
Casual
Key Offerings
Indulge in fresh seafood dishes that highlight local flavors, perfect for a relaxing dinner after a day of fun.
Reservation
No
Dinner
Location
Carretera Costera Sur Km 17 San Francisco Palancar, Cozumel,
Explore Cozumel
Cozumel Adventures
Top Attractions
Activities
Dining
Entertainment
Palancar Reef
30 minutes walking
Palancar Reef is renowned for its vibrant marine life, ideal for snorkeling and diving enthusiasts.
Nachi Cocom Beach Club & Water Sport Center
10 minutes walking
This beach club offers relaxing beach access and various water sports, perfect for families and couples.
Playa Mia Grand Beach Park
5-minute drive
A family-friendly park featuring water slides, pools, and beach activities, ensuring fun for everyone.
El Cedral
30 minutes walking
An ancient Mayan village with cultural significance and small markets, providing a glimpse into local heritage.
Snorkeling at Palancar Reef
10-minute drive
Snorkeling trips to Palancar Reef reveal stunning coral formations and a variety of tropical fish. Rentals available nearby.
Relaxation at Nachi Cocom
10 minutes walking
Spend a day lounging at Nachi Cocom Beach Club, enjoying the serene atmosphere and water activities.
Kayaking at Playa Mia
5-minute drive
Kayak along the beautiful coastline of Playa Mia, suitable for all skill levels and fun for families.
Alberto's Beach Bar & Restaurant
13 minutes walking
Casual beachfront dining with fresh seafood and local flavors, ideal for relaxing meals with ocean views.
La Mision
8 minutes walking
A charming restaurant known for its traditional Mexican cuisine, featuring homemade tortillas and salsas.
Paradise Beach Restaurant
5-minute drive
Offers American and Mexican dishes in a casual setting, perfect for enjoying a meal after beach activities.
The Money Bar Beach Club
20 minutes walking
Beach club with live music, perfect for an afternoon of relaxation and evening entertainment with friends.
Cozumel Palace Theatre
10-minute drive
A vibrant venue hosting live performances and cultural shows, engaging audiences of all ages.
How to get around?
City Centre
Cozumel 17 min · 7.0 mi
Airports
Cozumel (CZM) 30 min · 12.1 mi
Aeropuerto de Playa del Carmen (PCM) 71 min · 29.0 mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
At the hotel Occidental Cozumel guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
193
Former name
Occidental Grand Cozumel Hotel
Reviews and Ratings
Feedback about Occidental Cozumel from previous guests about their experience.
Review score
Based on 1614 verified reviews
8.2 /10
Great
76 %
Recommend
Breakfast
7.0/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.5/10
Free WiFi
7.7/10
Location
8.6/10
Paid Wi-Fi
5.0/10
Staff
8.5/10
Value for money
8.2/10
Pros
Helpful staff
Clean rooms
Tranquil sea
Tasty food
Dive center
Cons
Old hotel
No air circulation
Guest reviews
based on 505 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Occidental Cozumel
As a vegan traveler, what culinary options can I expect during my stay?
15 March 2024
Occidental Cozumel offers a diverse array of vegan options, and guests are encouraged to inform the staff at check-in. The chef will be pleased to discuss available choices with you.
Is there a private beach on-site, or will I need to travel to reach it?
22 April 2024
The hotel has direct access to a beautiful private beach, so no additional transportation is necessary to enjoy the sandy shores.
Can I book accommodations for more than three adults in one room with double beds?
10 February 2025
Rooms are designed to accommodate a maximum of three adults, so exceeding this limit is not permitted.
What type of beverages are included in the all-inclusive package?
8 November 2024
Both alcoholic and non-alcoholic drinks are included in all packages offered at Occidental Cozumel.
Are there any additional fees for extra guests in a room?
1 January 2025
For information regarding extra charges for additional guests, it's best to contact the hotel directly to get detailed pricing.
How do I ensure I have access to various amenities and services during my stay?
28 June 2024
Guests can enjoy a wide range of amenities, including restaurants, bars, and sports activities. Inquire about specifics upon arrival for a seamless experience.
Are there options for wellness and fitness activities at the hotel?
17 May 2025
Yes, Occidental Cozumel features a fully-equipped gym, wellness center, and various activities to keep you active during your stay.
Is the hotel family-friendly, and are there activities for children?
5 August 2024
The hotel is designed to cater to families, with a dedicated kids' club and daily entertainment programs suitable for all ages.
What are my options for dining on-site? Are reservations required?
12 July 2024
There are seven dining options available, including several a la carte restaurants. Reservations may be necessary for specialty dining, so it's wise to check in advance.
Is the hotel accessible for guests with disabilities?
19 March 2025
Occidental Cozumel is designed to accommodate guests with reduced mobility. Contact the front desk for information on specific facilities and services.
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