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From241US$ /night
Check-in
19Dec2025Select date
Check-out
20Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Close to the beach
Great
8.2
7.7
/10

Princess Family Club Riviera - A family-friendly all-inclusive resort with themed dining, kids' activities, and direct pool access rooms

Princess Family Club Riviera, a 5-star all-inclusive family resort, features 144 spacious rooms, including options with direct pool access, king-size or double beds, and bunk beds for children. Guests can dine at 13 restaurants, including the Pirate Buffet and an ice cream parlour designed like a 1960s American diner. The resort offers a Kids' Club, water slides, and nightly entertainment such as themed shows. Located 15 km from Aeropuerto de Playa del Carmen, the property provides access to Grand Riviera Princess's facilities, including additional pools and dining options. A continental breakfast is available each morning at Princess Family Club Riviera.

Pros

The Kids' Club and water slides provide dedicated entertainment for children aged 4 to 12.

Direct pool access rooms include bunk beds and child-friendly amenities like bottle warmers.

Access to 13 restaurants, including themed dining options like the Pirate Buffet.

Proximity to Playa del Carmen's attractions, including Quinta Avenida (7 km away).

All-inclusive package covers non-motorised water sports, including snorkelling and kayaking.

Cons

The gym operates limited hours (7:00 AM to 4:30 PM).

Babysitting services incur an additional fee (250 MXN per hour per child).

Must-do experiences

  • Visit the stunning Tulum ruins for breathtaking coastal views.
  • Savor authentic tacos al pastor at Taqueria El Fogon in town.
  • Explore the vibrant Quinta Avenida for local shops and art.
  • Discover the unique cenotes like Gran Cenote for swimming.
  • Join a Mayan culinary class for a hands-on cultural experience.
View all

Select your room type

Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Family Club Room Pool Access
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
55 m² 
1 King-size bed
Shower
Coffee machine

Prices and availability

View real-time room availability and secure the best rate for your travel dates

Facilities

Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included

General

  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
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Dining Onsite

Princess Family Club Riviera offers a delightful array of dining experiences that cater to families. From vibrant buffets to lively bars, guests can enjoy a mix of international flavors in welcoming settings that enhance every meal.
Princess Family Club Riviera Playa del Carmen Restaurant photo

Exclusive Buffet

International
Ambiance
Bright and family-friendly atmosphere, perfect for shared moments.
Key Offerings
A variety of dishes thoughtfully crafted to appeal to all palates, featuring a selection of international flavors suited for breakfast, lunch, and dinner.
Reservation
No
Breakfast, Lunch, Dinner; Hours vary.

Family Club's Pirate Buffet

International
Ambiance
An engaging and playful setting designed for families, featuring colorful decor inspired by pirate adventures.
Key Offerings
Chef-prepared delights that include a treasure trove of diverse dishes, ensuring a fun dining experience for young guests and their families.
Reservation
No
Breakfast, Lunch, Dinner; Hours vary.

Fantasy Bar

Snacks and Refreshments
Ambiance
Lively poolside scenes where fun meets relaxation, ideal for families and social gatherings.
Key Offerings
Enjoy premium drinks and tempting snacks while participating in daily activities led by energetic animators.
Reservation
No
Hours vary; typically open during pool hours.

Sunset Lobby Bar

Beverages and Light Snacks
Ambiance
Chic and cozy lobby setting, perfect for unwinding after a day of adventures with family.
Key Offerings
A selection of handcrafted cocktails and light bites, ideal for enjoying the evening ambiance of the resort.
Reservation
No
Hours vary; generally open in the evening.

Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1.2 km
Restaurants
Koh Thai
1.5 km
Predio El Limonar fraccion 2
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
10 min walk
Pristine beach with soft sands and clear waters, ideal for relaxation and swimming. Close enough for a quick visit.
El Camaleon Golf Course
20 min walk
Renowned for its stunning views and challenging layout, this golf course hosts a range of events and tournaments.
Playa
18 min walk
Popular beach featuring white sands and lively atmospheres. Great for sunbathing, water sports, and local dining.
Xcalacoco
30 min walk
Secluded beach perfect for families and couples wanting tranquility. Offers opportunities for snorkeling and relaxation.
Go Natural Explorers
35 min walk
Eco-conscious outdoor adventures with local guides, focusing on snorkeling and visiting untouched natural sites.
Cenote Misterio Maya
10 min drive
Serene cenote offering swimming and relaxation. Ideal for those seeking a peaceful experience amidst nature.
Koh Thai
18 min walk
Charming Thai restaurant with vibrant decor. Signature dishes include Pad Thai and fresh spring rolls. Reservations recommended.
La 5ta Hacienda
55 min walk
Authentic Mexican cuisine with a casual atmosphere. Famous for its enchiladas and margaritas. Family-friendly dining.
28 de Julio Square
40 min walk
Vibrant square featuring live performances and local artisan markets. Great for families seeking culture and fun.
Xavage Park by Xcaret
50 min drive
Thrilling adventure park offering zip-lining, rafting, and off-road experiences. Ideal for adrenaline seekers looking for excitement.
How to get around?
City Centre
Playa del Carmen10 min  ·  6.5 km
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  11.0 km
Cancun International Airport (CUN)78 min  ·  51.7 km
Want to get the best booking rate?
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
144
Former name
Family Club at Grand Riviera Princess
Questions of the users
About Princess Family Club Riviera
Is there a room option that provides direct access to a pool from the balcony?
10 March 2024
The option for direct pool access is available through the Family Club Room Swimout.
What is the maximum occupancy for rooms at the Family Club, and can I book for my five children and myself in one room?
15 April 2024
Rooms accommodate a maximum of 5 guests, so booking two rooms would be necessary for a family of six.
As a guest in the Family Club, can I dine at any of the 12 restaurants available in the complex?
20 April 2024
Yes, Family Club guests have access to all 12 restaurants throughout the Princess complex, including those within the Family Club area.
When I book an all-inclusive package, does it include a wide variety of drinks, specifically soft drinks and local beers?
14 May 2024
Yes, the all-inclusive package covers a selection of drinks, including soft drinks, local beers, and various alcoholic beverages.
Can you clarify the main differences between the Family Club room options listed on booking platforms?
12 June 2024
The Family Club offers an exclusive area for families that includes unique amenities and access to the Grand Riviera Princess.
What are my options for transportation from the airport to the resort?
18 June 2024
Though transportation is not provided by the hotel, it's recommended to arrange transportation through Best Day Travel for a seamless journey.
Is the Family Club's access inclusive of all amenities at the Grand Sunset and Grand Riviera?
04 July 2024
Yes, it includes access to all amenities of both the Grand Sunset Princess and Grand Riviera Princess, excluding specific Platinum and Laguna areas.
Are there options for families who require connecting rooms for convenience?
25 August 2024
Connecting rooms are available upon request, subject to availability.
Do the rooms feature air conditioning for guest comfort?
30 August 2024
Yes, all rooms are equipped with air conditioning for a comfortable stay.
What dining options are available for special dietary requirements at the resort?
05 September 2024
The resort offers various plant-based and vegan dining options to cater to different dietary needs.
Is there beach access directly from the resort premises?
18 September 2024
The resort features direct access to the beach, providing an easy way to enjoy the beautiful coastline.
What payment options are accepted when settling bills at the resort?
22 October 2024
The resort accepts various payment methods, including American Express, subject to conditions.
How many different dining venues can guests choose from in the all-inclusive plan?
02 November 2024
There are a total of 9 dining venues included in the all-inclusive plan, featuring a variety of international cuisines.

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