Is smoking permitted on the balconies of the hotel?
7 November 2024
Smoking is not allowed on the balconies for safety and comfort.
75 photos
MELIA CASA MAYA CANCUN ALL INCLUSIVE, Cancun
284US$
Book on our site
up to 10% less
than Booking.com
Key details
About the Hotel
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to the beach
Great
8.2
3.8
Loved by guests
"The beach is amazing, and the pools are well taken care of."
"The beach has white powdery sand and was always really clean and great waterpark in the hotel too !"
"The water park and outdoor activities are awesome and definitely worth it."
Melia Casa Maya Cancun All Inclusive - A family beachfront resort with water park, heated pools, and suite accommodations
Melia Casa Maya Cancun All Inclusive occupies a beachfront position in Cancun's Hotel Zone with 2392 square yards of white sand beach. This 4-star family resort features 39.7 m² Standard Suites and 81.9 m² Junior Suites, all with air conditioning, flat-screen TVs, seating areas, and private bathrooms. La Veranda Restaurant serves an international buffet breakfast including eggs, yogurt, cereals, tacos, and fresh fruit, while Las Brisas Restaurant under a beachfront palapa offers Mexican seafood and pizza stations. The property includes two heated pools with separate adult and children's areas, Chaac Water Park with three 9.1 m slides, a 24-hour reception, gym, and children's play area. Located in Zona Hotelera, the hotel is 1 km from Scenic Tower Cancun and 0.5 km from Float Fun Cancun. Daily activities at Melia include water volleyball, snorkeling tours, and Mexican lottery games.
Pros
Direct beach access with 2392 square yards of white sand
Chaac Water Park features three 9.1 m slides and children's spray area
Two heated swimming pools with separate zones for adults and children
Junior Suites include fully equipped kitchens and 81.9 m² of living space
Breakfast buffet includes made-to-order tacos and extensive fruit selection
Cons
The beach area has conditions better suited for children or less adventurous swimmers
Located in the busy Hotel Zone between major thoroughfares
Must-do experiences
- Savor fresh ceviche at El Fish Fritanga near the hotel.
- Visit the ancient ruins of El Rey for an intriguing history fix.
- Stroll through Mercado 28 for unique crafts and local snacks.
- Take a guided tour of the nearby Tulum ruins for breathtaking views.
- Experience a traditional Mayan ceremony at Xcaret Park.
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Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
The Level Suite Ocean View
2 persons
81 m²
1 King-size bed
Shower
Coffee machine
room details
Melia Room Ocean View
2 persons
41 m²
1 King-size bed
Shower
Air conditioning
room details
The Level Room Ocean View
2 persons
41 m²
1 King-size bed
Shower
Coffee machine
room details
The Level Room Swim Up
2 persons
41 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Private beach
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Housekeeping
- Laundry
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
Children
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Pool with view
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
Dine in paradise at Melia Casa Maya Cancun, where culinary options abound along the stunning beachfront. Indulge in a range of flavors, from Mexican specialties to an international buffet, all set against a backdrop of serene pools and sandy shores.
La Veranda
International buffet
Ambiance
Bright and inviting, perfect for family gatherings or leisurely breakfasts with ocean views.
Key Offerings
Start the day with an extensive breakfast buffet featuring eggs, a variety of fruits, delectable tacos, and more. Enjoy the casual atmosphere while exploring global flavors at lunch and dinner.
Reservation
Not needed
7 AM - 10 PM for breakfast; hours vary for lunch and dinner.
Las Brisas Restaurant
Mexican and seafood dishes, along with international cuisine.
Ambiance
A relaxed beachfront setting invites guests to savor the flavors of Mexico while enjoying the gentle ocean breeze.
Key Offerings
Sample authentic Mexican tacos, fresh seafood specialties, and a selection of international favorites, all crafted to delight the palate.
Reservation
Not needed
Hours vary.
Location
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Scenic Tower Cancun
1.1
km
Church
Parroquia de Cristo Resucitado
1.6
km
Landmark
Galeon Capitan Hook
910 m
Harbour
Aquatours Cancun
1.1
km
Landmark
Bungee in Cancun
1.1
km
Landmark
Playa Tortuga Ferry Terminal
1.2
km
Beach
Playa Tortugas
1.7
km
Landmark
Sail Away Cancun
1.2
km
Landmark
Cancun Convention Center
3.4
km
Landmark
El Eden Ecological Reserve
2.6
km
Beach
Playa Las Perlas
2.7
km
Landmark
Andiani Travel Group
2.6
km
Landmark
Monumento a los Ninos Heroes
2.6
km
Night club
Coco Bongo
3.6
km
Landmark
Club De Playa
3.1
km
Night club
The City Nightclub
3.6
km
Night club
Palazzo
3.6
km
Night club
Mandala Nightclub
3.4
km
Gallery
Galeria Balance Cancun
3.3
km
Night club
Daddy'O
3.5
km
Beach
Chac Mool Beach
3.6
km
Market
Mercado 28
6.1
km
Landmark
Malecon Tajamar
3.7
km
Landmark
Museo de Arte Popular Mexicano
3.8
km
Beach
Playa Forum
3.6
km
Beach
Mandala Beach Club
3.6
km
Night club
Barezzito Puerto Cancun
3.6
km
Nearby
Beach
Playa Langosta
270 m
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
110 m
Blvd. Kukulcan Km. 4.5
Jardin del arte
560 m
Restaurants
Cocoa Grill & Seafood Restaurante
830 m
Blvd. Kukulcan Km 4.5 En Grand Oasis
Explore Cancun
Explore Cancun
How to get around?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Breakfast
At the hotel Melia Casa Maya Cancun All Inclusive guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
275
Questions of the users
About Melia Casa Maya Cancun All Inclusive
Is there internet access available in the studio apartments?
12 December 2024
All rooms in the hotel offer complimentary wifi service.
What safety measures are in place regarding COVID-19? Are the pool and beach accessible?
5 January 2025
The pool and beach areas are open. Masks are mandatory in indoor spaces. Detailed hygiene protocols can be found on the hotel website. Guests can request the all-inclusive package upon arrival.
Is there an airport shuttle service? How much does it cost and how can it be booked?
20 February 2025
A shuttle service to and from the airport is available at a rate of $90 USD for a round trip for 1 to 8 people. It must be booked directly with the hotel at least 48 hours prior to arrival.
Does the hotel provide COVID testing for guests?
25 March 2025
Yes, PCR and Antigen tests are offered for guests at a special rate. PCR tests cost 2,000 MXN, and Antigen tests are 500 MXN per person.
Can travelers coming from the United States book a stay at the hotel?
14 April 2025
Yes, the hotel welcomes travelers from the US.
What is the maximum capacity for booking group travel at the hotel?
30 May 2025
The hotel can accommodate various group sizes, providing tailored quotes for those traveling for vacations, work, or special events.
Is the tap water safe for consumption?
15 June 2025
It is generally advised not to drink tap water in Mexico. Bottled water is recommended.
What identification is needed for check-in if my ID has expired?
28 July 2025
An expired ID can be substituted with a valid passport for check-in purposes.
Which airport should travelers fly into to get to the hotel?
10 August 2025
Guests should fly into Cancun International Airport (CUN) to reach the hotel.Next best alternative
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