Are cribs or extra beds available for children staying at the hotel?
12 November 2024
Rollaway beds and cribs are available for families traveling with children.
75 photos
KEMPINSKI HOTEL CANCUN, Cancun
247US$
Book on our site
up to 10% less
than Booking.com
Key details
About the Hotel
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
- Steps from the beach
Perfect
9.2
9.4
4.5
4.3
Loved by guests
"The beach and view from our room was like a paradise."
"We booked a room with access to the 8th floor club including food and beverages at breakfast, lunch , tea time and dinner."
"Rooms were spacious and well equipped. There is direct access to the beach."
Kempinski Hotel Cancun - A 5-star beachfront property with AAA 5-Diamond dining and Mayan-inspired spa
Located in Zona Hotelera, this 5-star Kempinski Hotel Cancun features rooms with Caribbean Sea views, private balconies, and marble bathrooms with Salvatore Ferragamo amenities. Dining options include Fantino, serving Mediterranean cuisine with a AAA 5-Diamond award, and The Club Grill & Jazz Supper Club, offering grilled dishes with live piano music. The Kayantá Spa provides treatments using indigenous Mayan ingredients, steam rooms, and whirlpools. Kempinski Hotel Cancun offers 2508.4 m² of meeting space, a fitness center with ocean views, and proximity to Marlin Beach (1 km) and Kukulcan Plaza (1 km). A continental breakfast is available each morning at Kempinski Hotel Cancun.
Pros
AAA 5-Diamond awarded restaurants serving Mediterranean and grilled specialties
Direct beach access with private casitas available for seaside dining
2508.4 m² conference center with dedicated event floor and ocean-view meeting rooms
Kayantá Spa features Mayan-inspired treatments using indigenous ingredients and hydrotherapy facilities
Club Level rooms include private check-in and access to a lounge with complimentary refreshments
Cons
The all-inclusive dining package requires a minimum 2-night stay
Some restaurants like Casitas on the Beach involve additional charges for private dining experiences
Must-do experiences
- Savor Tacos al Pastor at El Fogón for a local culinary delight.
- Visit the Mayan Museum for a deep dive into ancient culture.
- Explore the vibrant Mercado 28 for unique souvenirs and local crafts.
- Relax at Playa Delfines for stunning views and fewer crowds.
- Catch the sunset at Punta Nizuc for a romantic evening escape.
View all
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Deluxe Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Club Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside King Room
2 persons
41 m²
1 King-size bed
Bathtub
Balcony
room details
Show all roomsLess
Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- No smoking on site
- Free Wi-Fi in public areas
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
Show more
Dining Onsite
Kempinski Hotel Cancun offers an array of dining options that celebrate local and international flavors, set in inviting atmospheres perfect for any occasion. Guests can indulge in everything from Mediterranean delights to authentic Mexican dishes, ensuring a delightful culinary experience at every meal.
Fantino
Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Delight in a tasting menu featuring selected dishes that evoke the essence of Mediterranean cuisine, perfect for an intimate dinner setting.
Reservation
Recommended
Monday to Saturday, 18:30 - 23:00
The Club Grill
International
Ambiance
Traditional
Key Offerings
Enjoy an array of international dishes crafted with fresh ingredients, ideal for a cozy dinner atmosphere.
Reservation
Recommended
Monday to Saturday, 18:30 - 23:00
Casitas
American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Savor expertly prepared steaks and fresh seafood in a romantic setting, perfect for a special evening out.
Reservation
Recommended
Monday to Saturday, 19:00 - 23:00
El Café Mexicano
Mexican
Ambiance
Casual, Family-friendly
Key Offerings
Start your day with authentic Mexican dishes during breakfast or enjoy a leisurely lunch with local flavors.
Reservation
Not necessary
Monday to Saturday, 07:00 - 17:00
D-Lounge
Seafood, Sushi
Ambiance
Modern, Trendy
Key Offerings
Experience a lively atmosphere with a creative blend of sushi and contemporary cocktails, ideal for evening gatherings.
Reservation
Recommended
Monday to Saturday, 17:00 - 00:00
The Caribe Bar and Grill
American
Ambiance
Family-friendly
Key Offerings
Perfect for family meals, offering a diverse menu throughout the day that caters to all ages.
Reservation
Not necessary
Monday to Saturday, 09:00 - 18:00
Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.2
km
Landmark
Avenida Kukulkan
1.2
km
Museum
Museo Subacuatico de Arte
720 m
Mall
Luxury Avenue
1.1
km
Landmark
Museo Sensorial del Tequila
1.1
km
Mall
Kukulcan Plaza
1.0
km
Beach
Playa Marlin
1.6
km
Shopping Area
Luxury Avenue Cancun
980 m
Aquarium
Interactive Aquarium
2.0
km
Museum
Cancun Wax Museum
2.0
km
Landmark
Yamil Lu'um Archeological Site
2.2
km
Landmark
Scorpion's Temple ruins
2.2
km
Landmark
Extreme Games Cancun
960 m
Landmark
Marlin Beach
1.3
km
Shopping Area
Fashion Harbour
1.9
km
Mall
La Madonna
1.9
km
Park
arte Garden
2.0
km
Museum
Parque Maya Cancun
2.3
km
Landmark
Museo de Arte Popular Mexicano
3.0
km
Landmark
Laguna Nichupte
2.7
km
Beach
Playa Delfines
3.7
km
Landmark
El Rey Archaeological Zone
3.7
km
Landmark
Parque Ventura Cancun
3.0
km
Landmark
Iberostar Cancun Golf Course
3.4
km
Landmark
Water Park at The Grand
3.7
km
Night club
Coco Bongo
5.0
km
Landmark
Cancun Convention Center
5.2
km
Beach
Chac Mool Beach
4.5
km
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun's Best
How to get around?
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Questions of the users
About Kempinski Hotel Cancun
Is the resort fully all-inclusive, or are there specific dining packages available?
22 December 2024
The hotel offers European plan options, as well as some packages that include food and beverage outlets. For more details, it's advisable to reach out directly.
What amenities can I expect from the club level accommodation?
15 March 2025
Club level guests enjoy five complimentary food and beverage presentations daily, including breakfast, light lunch, afternoon tea, hors d'oeuvres, and a candy cart along with full bar service.
Are there options for larger groups or families needing connecting rooms?
5 January 2025
Connecting rooms, suites, and a three-bedroom suite are available for guests traveling with families or groups.
What meal packages do you offer, and is transport to the airport included?
8 April 2025
Transportation to and from the airport is available for a fee of $150 USD round trip. The Endless Flavors meal package includes three meals daily.
Is there an outdoor dining option available during the pandemic?
20 February 2025
Yes, the restaurant Casitas provides an excellent outdoor dining option right by the beach.
Are face masks required for guests in public areas?
28 September 2024
Yes, face masks are required in all public areas of the hotel to ensure guest safety.
Does your resort have a private beach for guests?
13 June 2024
Yes, the hotel features a private swimmable beach that is accessible to all guests.
What dining experiences are available on-site and what are the price ranges?
25 January 2025
There are five restaurants on the property, each offering a unique dining experience with varied menu options and prices.
Is it safe to swim in the ocean during October?
18 March 2025
The hotel has lifeguards on duty to guide guests based on current sea conditions, which can vary.Next best alternative
Consider them for your next trip.
Emporio CancunCancun, Mexico
1 review
146 USD/night
Excellence Playa Mujeres (Adults Only)Cancun, Mexico
453 USD/night
The Westin Resort & Spa CancunCancun, Mexico
6 reviews
139 USD/night
Krystal CancunCancun, Mexico
182 USD/night
Gr Solaris CancunCancun, Mexico
207 USD/night
Mia Reef Isla MujeresIsla Mujeres, Mexico
306 USD/night
Cozumel PalaceCozumel, Mexico
419 USD/night
Grand Park Royal CozumelCozumel, Mexico
159 USD/night
The Royal Haciendas Resort & SpaPlaya del Carmen, Mexico
195 USD/night
The Pyramid Cancun By OasisCancun, Mexico
1 review
365 USD/night
Secrets Playa Mujeres Golf & Spa Resort (Adults Only)Cancun, Mexico
526 USD/night
Catalonia Playa MaromaPunta Maroma, Mexico
226 USD/night
Need more options?
Check Top hotels near Kempinski Hotel Cancun
Mobile-only price
Sandos Cancun All Inclusive - Adults Only
179m from property
USD 328USD 295
per night
Mobile-only price
Secrets The Vine Cancun (Adults Only)
328m from property
USD 566USD 509
per night
Mobile-only price
Hard Rock Hotel Cancun
419m from property
USD 444USD 399
per night
