HOLIDAY INN CLUB VACATIONS ROYAL HACIENDAS ALL INCLUSIVE, Playa del Carmen
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Key details
About the Hotel
Cancun-Chetumal Highway Km 289+10, Playa del Carmen, 77710,
-
Close to Grand Coral Golf Riviera Maya
Great
8.4
/10
4.7
4.1
/5
Loved by Holiday Inn Club Vacations Royal Haciendas All Inclusive guests
Relaxing time
Friendly employees
Beautiful beach
Sparkling clean rooms
Terrific help
"The pools were fantastic with a 25m length pool for adults plus a mini water park for kids plus two larger pools for both kids and adults."
Gina from United Kingdom
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"The villas are so spacious and perfect for large groups."
Jade W from Canada
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"The beach front rooms are the way to go as the resort is fairly large and these rooms are also very close to the pool."
Shirl-in-VA from United States
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The Royal Haciendas Resort & Spa - A beachfront all-inclusive resort with private balconies, diverse dining, and water sports
The Royal Haciendas Resort & Spa, a five-star all-inclusive property, features 252 suites with private balconies facing the Caribbean Sea. Each suite includes air conditioning, kitchenettes, flat-screen TVs, and earthy tile flooring. The resort offers five restaurants serving Mexican, Italian, seafood, and international cuisine, with signature dishes like lobster Thermidor and teppanyaki. Leisure facilities include six pools, tennis courts, a fitness center, and water activities such as snorkeling and scuba diving. The on-site spa provides treatments like massages and facials, while the kids' club and aqua park cater to younger guests. Located 10 km from Playa del Carmen Airport, The Royal provides a shuttle to Fifth Avenue (11 minutes by car) and proximity to attractions like Xcaret (15 minutes by car).
Pros
All suites feature private balconies with direct sea views.
Multiple dining options include à la carte and buffet-style meals with premium beverages.
On-site activities range from water sports to a supervised kids' club.
Complimentary high-speed Wi-Fi is available throughout the resort.
A daytime shuttle service operates to Playa del Carmen for shopping and excursions.
Cons
The resort's convenience store has higher prices compared to local shops in Playa del Carmen.
Limited room service menu is available overnight.
Must-do experiences
Visit the vibrant Playa del Carmen street markets for local crafts.
Try the Cochinita Pibil at El Fogón for a taste of Yucatán cuisine.
Explore the ancient ruins of Tulum, only a short drive away.
Spend an evening at La Quinta Avenida for shopping and nightlife.
Snorkel in the cenotes of Dos Ojos for a magical underwater adventure.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Junior Suite Beachfront
2 persons
42 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Junior Suite Ocean View
2 persons
42 sq. feet
2 Double beds
Air conditioning
Balcony
room details
One-Bedroom Suite Ocean View
2 persons
82 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.8/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Yoga class
Aerobics
Guest Parking
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Children
Cots
Babysitting/Child services
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage
Public Bath
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
The Royal Haciendas Resort & Spa presents a delightful array of dining options, each immersing guests in a tapestry of Mediterranean, Mexican, and Asian flavors. With welcoming ambiances and a focus on fresh ingredients, each restaurant provides a unique culinary experience, perfect for indulging in local culture and international delights.
Los Murales
Mediterranean, Mexican, International
Ambiance
Traditional
Key Offerings
Featuring table-side dishes and flambéed desserts, guests can enjoy seafood, fine steaks, and premium beverages in a charming setting that reflects local art and culture.
Reservation
Reservations recommended.
Open for dinner from 5 PM to 10 PM daily.
Kinoko
Cantonese, Chinese, Japanese, Thai
Ambiance
Traditional
Key Offerings
An enticing menu that showcases a variety of Asian dishes, including sushi and stir-fries, set in an environment that embraces heritage and flavor, perfect for intimate gatherings.
Reservation
Reservations recommended.
Open for dinner from 5:30 PM to 10 PM daily.
La Palapa del Sol
Mexican, International
Ambiance
Family friendly, Traditional
Key Offerings
Serving breakfast, lunch, and dinner, this vibrant venue offers a mix of traditional Mexican dishes and international favorites, all within a lively, open-air setting that invites families to gather and enjoy.
Reservation
No reservations needed.
Open from 7 AM to 10 PM daily.
Location
Cancun-Chetumal Highway Km 289+10, Playa del Carmen, 77710,
Explore Playa del Carmen
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Grand Coral Beach Club
20 minutes' walk
Beautiful beach club featuring soft sands and crystal-clear waters, perfect for sunbathing and swimming.
Point Esmeralda
40 minutes' walk
Scenic beach area known for its calm waters, great for families and ideal for picnics under the palm trees.
Playa Publica 88
25 minutes' drive
Vibrant public beach with amenities, restaurants nearby, and opportunities for water sports activities.
Xcalacoco
30 minutes' walk
Serene beach renowned for its tranquil atmosphere, perfect for relaxation and enjoying the sunset.
Xavage Park by Xcaret
30 minutes' drive
Thrill-seekers can engage in exciting activities like rapids and all-terrain vehicular adventures.
Go Natural Explorers
20 minutes' drive
Eco-adventure tours offering snorkeling and kayaking, emphasizing marine conservation and wellness in nature.
Cenote Misterio Maya
35 minutes' drive
Idyllic cenote ideal for swimming or relaxing amidst lush surroundings, offering a tranquil escape.
El Pez Guevon
10 minutes' drive
Casual beachfront dining known for fresh seafood tacos and vibrant atmosphere, with vegetarian options available.
Tributo Restaurant & Bar
15 minutes' drive
Upscale restaurant offering traditional Mexican cuisine with a modern twist, reservations recommended.
Martina Beach Club
10 minutes' drive
Chic beachfront club featuring live DJs, a lively bar scene, and fantastic sunset views, suitable for all ages.
La 5ta Hacienda
10 minutes' drive
Local bar with a fun vibe, offering live music and dance nights, perfect spot for enjoying the nightlife.
How to get around?
City Centre
Playa del Carmen 7 min · 2.8 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 11 min · 4.2 mi
Cozumel (CZM) 60 min · 24.9 mi
Want to get the best booking rate?
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Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
4
Number of rooms:
8
Former name
the royal haciendas resort & spa
Reviews and Ratings
Feedback about Holiday Inn Club Vacations Royal Haciendas All Inclusive from previous guests about their experience.
Review score
Based on 2403 verified reviews
9.2 /10
Perfect
90 %
Recommend
Breakfast
9.0/10
Cleanliness
9.1/10
Comfort
9.3/10
Facilities
8.8/10
Free WiFi
8.2/10
Location
8.3/10
Paid Wi-Fi
8.3/10
Staff
8.8/10
Value for money
8.4/10
Pros
Well-kept resort
Friendly staff
Huge rooms
Powdery sand beach
Excellent customer service
Cons
Rude front desk
Small beds
Time share pressure
Noisy neighbors
Guest reviews
based on 344 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Holiday Inn Club Vacations Royal Haciendas All Inclusive
Are there transportation options from the Cancun airport to the resort, especially for all-inclusive bookings?
12 March 2024
Transportation is not included in the reservation and incurs an additional cost. It must be reserved and paid for at least 48 hours prior to your arrival.
Can guests enjoy views of the ocean or pool from their suite?
15 April 2024
Suites offer either ocean view, which encompasses views of the ocean, pool, and surrounding properties, or beachfront, offering unobstructed views of the sea.
What should I do if my family includes a one-year-old child? Can accommodation be arranged for five people in a one-bedroom suite?
22 May 2024
It's essential to enter the total number of guests accurately to ensure the suitable room category is selected for your party.
Does the beach experience a lot of seaweed issues?
30 June 2024
Beach clean-ups are conducted regularly to maintain the quality of the beach area.
Is it acceptable for a one-year-old child to stay in a two-bedroom suite with a group of four adults and two children?
05 July 2024
Yes, a one-year-old can comfortably stay in the room with the family.
Is there a hot tub available on the balcony of the deluxe one-bedroom suite?
10 August 2024
Yes, the deluxe one-bedroom suite is equipped with a jacuzzi.
Are cribs available for infants at the resort?
20 September 2024
Only cribs are offered for infants, as additional baby beds are not available.
How far is the beach from the guest accommodations?
15 October 2024
The resort's private beach is within walking distance from the guest rooms, making access easy and convenient.
What is the policy regarding service dogs at the resort?
25 November 2024
Only guide dogs are permitted on the resort premises.
Are alcoholic beverages included in the all-inclusive package?
30 December 2024
Yes, alcoholic drinks are included as part of the all-inclusive beverage offerings.
Are the resort restaurants fully operational, and can I view the menus?
18 February 2025
Yes, all restaurants are fully operational, and menus can be accessed via an app available on the official resort website.
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