Is there a COVID testing facility available at the resort for guests?
10 February 2024
COVID Antigen tests are offered on-site for guests, provided through certified independent laboratories at no cost.
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THE ROYAL HACIENDAS RESORT & SPA, Playa del Carmen
195US$
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up to 10% less
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Key details
About the Hotel
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to Grand Coral Golf Riviera Maya
Great
8.7
4.8
Loved by guests
"The pools were fantastic with a 25m length pool for adults plus a mini water park for kids plus two larger pools for both kids and adults."
"The villas are so spacious and perfect for large groups."
"The beach front rooms are the way to go as the resort is fairly large and these rooms are also very close to the pool."
The Royal Haciendas Resort & Spa - A beachfront all-inclusive resort with private balconies, diverse dining, and water sports
The Royal Haciendas Resort & Spa, a five-star all-inclusive property, features 252 suites with private balconies facing the Caribbean Sea. Each suite includes air conditioning, kitchenettes, flat-screen TVs, and earthy tile flooring. The resort offers five restaurants serving Mexican, Italian, seafood, and international cuisine, with signature dishes like lobster Thermidor and teppanyaki. Leisure facilities include six pools, tennis courts, a fitness center, and water activities such as snorkeling and scuba diving. The on-site spa provides treatments like massages and facials, while the kids' club and aqua park cater to younger guests. Located 10 km from Playa del Carmen Airport, The Royal provides a shuttle to Fifth Avenue (11 minutes by car) and proximity to attractions like Xcaret (15 minutes by car).
Pros
All suites feature private balconies with direct sea views.
Multiple dining options include à la carte and buffet-style meals with premium beverages.
On-site activities range from water sports to a supervised kids' club.
Complimentary high-speed Wi-Fi is available throughout the resort.
A daytime shuttle service operates to Playa del Carmen for shopping and excursions.
Cons
The resort's convenience store has higher prices compared to local shops in Playa del Carmen.
Limited room service menu is available overnight.
Must-do experiences
- Visit the vibrant Playa del Carmen street markets for local crafts.
- Try the Cochinita Pibil at El Fogón for a taste of Yucatán cuisine.
- Explore the ancient ruins of Tulum, only a short drive away.
- Spend an evening at La Quinta Avenida for shopping and nightlife.
- Snorkel in the cenotes of Dos Ojos for a magical underwater adventure.
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Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Run of the House
2 persons
37 m²
2 Double beds
Coffee machine
Balcony
room details
Deluxe Junior Suite
2 persons
37 m²
2 Double beds
Coffee machine
Balcony
room details
Deluxe Junior Suite Beachfront
2 persons
37 m²
2 Double beds
Coffee machine
Balcony
room details
Deluxe One-Bedroom Suite Beachfront
2 persons
97 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Aerobics
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
Dining
- Restaurant
- Poolside snack bar
- Outdoor dining area
- Picnic area/ Tables
- Dinner
Children
- Cots
- Babysitting/Child services
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Foot massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
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Dining Onsite
The Royal Haciendas Resort & Spa presents a delightful array of dining options, each immersing guests in a tapestry of Mediterranean, Mexican, and Asian flavors. With welcoming ambiances and a focus on fresh ingredients, each restaurant provides a unique culinary experience, perfect for indulging in local culture and international delights.
Los Murales
Mediterranean, Mexican, International
Ambiance
Traditional
Key Offerings
Featuring table-side dishes and flambéed desserts, guests can enjoy seafood, fine steaks, and premium beverages in a charming setting that reflects local art and culture.
Reservation
Reservations recommended.
Open for dinner from 5 PM to 10 PM daily.
Kinoko
Cantonese, Chinese, Japanese, Thai
Ambiance
Traditional
Key Offerings
An enticing menu that showcases a variety of Asian dishes, including sushi and stir-fries, set in an environment that embraces heritage and flavor, perfect for intimate gatherings.
Reservation
Reservations recommended.
Open for dinner from 5:30 PM to 10 PM daily.
La Palapa del Sol
Mexican, International
Ambiance
Family friendly, Traditional
Key Offerings
Serving breakfast, lunch, and dinner, this vibrant venue offers a mix of traditional Mexican dishes and international favorites, all within a lively, open-air setting that invites families to gather and enjoy.
Reservation
No reservations needed.
Open from 7 AM to 10 PM daily.
Location
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
4.5
km
Beach
Point Esmeralda
1.7
km
Beach
Grand Coral Beach Club
840 m
Landmark
Church of Guadalupe
2.4
km
Golf Course
Grand Coral Golf Riviera Maya
930 m
Beach
Xcalacoco
1.2
km
Landmark
Playa
2.7
km
Gallery
Galeria Luis Sottil
2.1
km
Beach
Punta Esmeralda Beach
1.7
km
Landmark
Playa Publica 88
2.1
km
Landmark
Go Natural Explorers
1.9
km
Gallery
Amate Gallery
2.1
km
Landmark
Martina Beach Club
3.1
km
Landmark
Punta Bete
2.5
km
Landmark
Kingdom Hall of Jehovah's Witnesses
2.5
km
Landmark
Xavage Park by Xcaret
2.8
km
Landmark
La 5ta Hacienda
3.2
km
Gallery
Tierra Huichol
3.3
km
Landmark
Punta Venado Bike Park
2.9
km
Landmark
28 de Julio Square
2.7
km
Landmark
Cenote Misterio Maya
3.0
km
Landmark
Xca-Ha Park
2.8
km
Landmark
The Union
3.2
km
Beach
Shangri-la's Beach
3.2
km
Landmark
Dive Sites
3.1
km
Beach
Mamita's Beach Club
3.6
km
Landmark
Shangri-la Caribe Beach Village Resort
3.3
km
Landmark
Punta Venado
3.9
km
Beach
Kool Beach Club
3.7
km
Landmark
tree of 18m diameter
3.3
km
Nearby
Beach
Grand Coral Beach Club
840 m
Golf Course
Grand Coral Golf Riviera Maya
930 m
Restaurants
Tributo Restaurant & Bar
2.8
km
Calle Quinta Avenida 10
El Pez Guevon
2.7
km
Av. 10 / 8y 10 Centro
Explore Playa del Carmen
Nearby Activities and Dining
How to get around?
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
4
Number of rooms:
13
Former name
the royal haciendas all inclusive
Questions of the users
About The Royal Haciendas Resort & Spa
Are there transportation options from the Cancun airport to the resort, especially for all-inclusive bookings?
12 March 2024
Transportation is not included in the reservation and incurs an additional cost. It must be reserved and paid for at least 48 hours prior to your arrival.
Can guests enjoy views of the ocean or pool from their suite?
15 April 2024
Suites offer either ocean view, which encompasses views of the ocean, pool, and surrounding properties, or beachfront, offering unobstructed views of the sea.
What should I do if my family includes a one-year-old child? Can accommodation be arranged for five people in a one-bedroom suite?
22 May 2024
It's essential to enter the total number of guests accurately to ensure the suitable room category is selected for your party.
Does the beach experience a lot of seaweed issues?
30 June 2024
Beach clean-ups are conducted regularly to maintain the quality of the beach area.
Is it acceptable for a one-year-old child to stay in a two-bedroom suite with a group of four adults and two children?
05 July 2024
Yes, a one-year-old can comfortably stay in the room with the family.
Is there a hot tub available on the balcony of the deluxe one-bedroom suite?
10 August 2024
Yes, the deluxe one-bedroom suite is equipped with a jacuzzi.
Are cribs available for infants at the resort?
20 September 2024
Only cribs are offered for infants, as additional baby beds are not available.
How far is the beach from the guest accommodations?
15 October 2024
The resort's private beach is within walking distance from the guest rooms, making access easy and convenient.
What is the policy regarding service dogs at the resort?
25 November 2024
Only guide dogs are permitted on the resort premises.
Are alcoholic beverages included in the all-inclusive package?
30 December 2024
Yes, alcoholic drinks are included as part of the all-inclusive beverage offerings.
If a guest tests positive for COVID during their stay, what is the policy?
15 January 2025
The resort will cover accommodations and meals for guests who test positive for up to 14 days, subject to availability and certain restrictions.
Are the resort restaurants fully operational, and can I view the menus?
18 February 2025
Yes, all restaurants are fully operational, and menus can be accessed via an app available on the official resort website.Next best alternative
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