When is the ideal season to enjoy a beach vacation at this property?
15 December 2024
The beach is beautiful year-round, making it a great destination any time of year. 128 photos
KRYSTAL CANCUN, Cancun
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Key details
About the Hotel
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, 77500,
- Steps from the white sandy beach
Very good
7.8
7.1
3.5
Krystal Cancun - A beachfront hotel in Punta Cancún with ocean-view rooms, multiple dining options, and family-friendly amenities
Situated directly on Kukulcan Boulevard in Punta Cancún, Krystal Cancun offers 502 rooms ranging from standard doubles to 68 m² Junior Suites, most with balconies and views of the Caribbean Sea or city. Guests choose between room-only, bed-and-breakfast, or all-inclusive plans featuring four restaurants, including Hacienda El Mortero serving Mexican cuisine, and three bars with tequila selections. The hotel provides Kamp Krystal children's club, two swimming pools (one with a swim-up bar), gym access, and direct ferry connections to Isla Mujeres-all within walking distance of Coco Bongo nightclub and Plaza Caracol shopping center.
Pros
Located steps from Cancun Convention Center and Chac Mool Beach.
Multiple dining options, including seafood tacos at Fisheria and Sunday brunch with live Mariachi music.
Rooms feature minibars, flat-screen TVs, and workspaces.
Cons
Wi-Fi requires network switching between hotel areas.
Room service incurs a delivery fee.
Must-do experiences
- Taste cochinita pibil at Parque de las Palapas food market.
- Visit the vibrant Tulum Ruins for breathtaking coastal views.
- Explore the underwater museum, MUSA, for unique sculptures.
- Relax at Playa Norte in Isla Mujeres for pristine beaches.
- Discover local crafts at Mercado 28 for authentic souvenirs.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
- Family Studio Sea View2 persons40 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
- Deal of the2 persons32 sq. feet1 King-size bedAir conditioningShowerroom details
- Standard Room Two Double Beds2 persons32 sq. feet2 Double bedsAir conditioningShowerroom details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
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Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Golf course
- Yoga class
- Aerobics
- Fishing
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Show more
Dining Onsite
At Krystal Cancun, guests can indulge in a delightful array of dining options that celebrate local flavors and international delights. Whether savoring authentic Mexican cuisine, enjoying international fare, or relishing Mediterranean specialties, each restaurant offers a unique atmosphere that complements the breathtaking backdrop of Punta Cancun's turquoise waters.
Location
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, 77500,
Explore Cancun
Local Highlights Near Krystal Cancun
Coco Bongo
3 minutes' walk
Famous for electrifying nightlife, live performances, and vibrant atmosphere, making it a must-visit for entertainment seekers.
Chac Mool Beach
17 minutes' walk
Known for its soft sands and calm waters, this beach is ideal for relaxation and water sports, perfect for families and couples.
Museo de Arte Popular Mexicano
5 minutes' drive
Showcases traditional Mexican art and crafts, unique for its vibrant exhibits and cultural significance, often featuring free entry.
The City Nightclub
7 minutes' walk
One of the largest nightclubs in Cancun, known for its high-energy atmosphere and international DJs, great for night owls.
Jet Skiing at Chac Mool
17 minutes' walk
Thrilling jet ski rentals available, offering a fantastic way to explore the beautiful coastline and enjoy adrenaline-pumping rides.
Yoga at arte Garden
35 minutes' drive
Relaxing yoga sessions in a tranquil park setting. Classes cater to all levels, promoting wellness and mindfulness among guests.
Hacienda El Mortero
3 minutes' walk
Authentic Mexican cuisine in a lively setting, famous for its fresh guacamole and vibrant drinks, ideal for families.
Monkey Business
3 minutes' walk
Casual dining with a mix of international and local dishes. The lively atmosphere and signature cocktails make it a fun stop.
Vips
3 minutes' walk
Popular 24-hour diner serving varied dishes, from comfort food to healthy options, accommodating all dietary preferences.
Mandala Beach Club
4 minutes' walk
Beachfront club offering lively parties, themed nights, and stunning ocean views, perfect for an unforgettable night out.
Palazzo
1 minute' walk
High-end nightclub with an upscale vibe, hosting famous DJs and exclusive events, catering to party enthusiasts and couples.
How to get around?
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Reviews and Ratings
Feedback about Krystal Cancun from previous guests about their experience.
Pros
Pool area
Beach area
Comfortable bed
Central location
Cons
Elevator issues
Dirty rooms
Guest reviewsShow more reviews
Questions of the users
About Krystal Cancun
Is there an airport pickup option available?
10 January 2025
There is no airport transfer service. However, various shuttle companies and taxis are readily available at the airport. Are there any additional costs to pay for an early check-in?
20 February 2025
There are no extra fees for early check-in, as check-in is available 24 hours a day. What meals are included in the all-inclusive package?
5 March 2025
The all-inclusive package features all meals, including breakfast, lunch, dinner, and snacks, along with national alcoholic and non-alcoholic drinks. Do the all-inclusive packages cover room service as well?
22 March 2025
Yes, room service is included in the all-inclusive plan, but there is a delivery fee of $90 MXN. What kind of currency is accepted for payments at the hotel?
12 April 2025
Credit cards are accepted, including US dollars and Mexican cash with certain specifications. Is there a children's pool available for younger guests?
30 April 2025
Yes, there is a dedicated pool for children, ensuring a safe swim environment for them. How many restaurants are available on-site, and what cuisines do they offer?
15 May 2025
The hotel features five restaurants, serving a variety of cuisines including traditional Mexican and international dishes. Can I reserve accommodations for more than two adults in a room?
10 June 2025
Yes, a reservation for three people is possible, with an additional charge for the extra guest upon check-in. Is there parking available for guests, and what are the fees?
25 June 2025
Parking is available for guests at no extra charge, though it is subject to availability.Next best alternative
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