Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
-
Steps from the white sandy beach
Very good
7.8
7.1
/10
4.0
/5
Loved by Krystal Cancun guests
Cleanliness
Beach access
Comfortable bed
On-location restaurants
Friendly staff
"The private beaches are wonderful and the restaurant, are decen The pools have great views."
Leon from United States
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"We both enjoyed our stay, and the beach was beyond beautiful from outside the Hotel."
Daniella from United States
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"Right on the beach, they give you towels and a small beach hut to daze all day."
Arjun R from United States
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Krystal Cancun - A beachfront hotel in Punta Cancún with ocean-view rooms, multiple dining options, and family-friendly amenities
Situated directly on Kukulcan Boulevard in Punta Cancún, Krystal Cancun offers 502 rooms ranging from standard doubles to 68 m² Junior Suites, most with balconies and views of the Caribbean Sea or city. Guests choose between room-only, bed-and-breakfast, or all-inclusive plans featuring four restaurants, including Hacienda El Mortero serving Mexican cuisine, and three bars with tequila selections. The hotel provides Kamp Krystal children's club, two swimming pools (one with a swim-up bar), gym access, and direct ferry connections to Isla Mujeres-all within walking distance of Coco Bongo nightclub and Plaza Caracol shopping center.
Pros
Located steps from Cancun Convention Center and Chac Mool Beach.
Multiple dining options, including seafood tacos at Fisheria and Sunday brunch with live Mariachi music.
Rooms feature minibars, flat-screen TVs, and workspaces.
Cons
Wi-Fi requires network switching between hotel areas.
Room service incurs a delivery fee.
Must-do experiences
Taste cochinita pibil at Parque de las Palapas food market.
Visit the vibrant Tulum Ruins for breathtaking coastal views.
Explore the underwater museum, MUSA, for unique sculptures.
Relax at Playa Norte in Isla Mujeres for pristine beaches.
Discover local crafts at Mercado 28 for authentic souvenirs.
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Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Family Studio Sea View
2 persons
435 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Deal of the
2 persons
345 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Standard Room Two Double Beds
2 persons
345 sq. feet
2 Double beds
Shower
Air conditioning
room details
Deluxe King Room
2 persons
345 sq. feet
1 King-size bed
Shower
Balcony
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities:
Very good
7.4/10Review score
General
No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing
Services
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
At Krystal Cancun, guests can indulge in a delightful array of dining options that celebrate local flavors and international delights. Whether savoring authentic Mexican cuisine, enjoying international fare, or relishing Mediterranean specialties, each restaurant offers a unique atmosphere that complements the breathtaking backdrop of Punta Cancun's turquoise waters.
Hacienda el Mortero
Mexican
Ambiance
Traditional hacienda-style
Key Offerings
Gourmet Mexican dishes enhanced by traditional Mariachi music; specialties include regional favorites.
Reservation
Not needed
Tuesday to Saturday: 6:00 AM - 11:00 PM; Sunday: 9:00 AM - 2:00 PM; closed Monday.
Aquamarina
International
Ambiance
Family-friendly and vibrant
Key Offerings
A diverse menu featuring breakfast, lunch, and dinner options; perfect for family gatherings with a variety of international dishes.
Reservation
Not needed
Daily: 6:00 AM - 11:00 PM.
Las Velas
International
Ambiance
Family-friendly and casual
Key Offerings
Offers a variety of meals throughout the day, with poolside access; ideal for relaxed dining and refreshing cocktails.
Reservation
Not needed
Daily: 8:00 AM - 11:00 PM.
Mediterraneo
Mediterranean
Ambiance
Romantic and elegant
Key Offerings
Intimate dining experience focused on delicate Italian specialties, perfect for romantic evenings by candlelight.
Reservation
Recommended
Monday, Wednesday, Friday to Sunday: 6:00 PM - 11:00 PM; closed Tuesday and Thursday.
Krystal Cancun Location
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Cancun Convention Center
2700 ft
Beach
Chac Mool Beach
4500 ft
Landmark
Arrecife Chitales
2700 ft
Landmark
Museo de Arte Popular Mexicano
1.4
mi
Landmark
Water Park at The Grand
5200 ft
Landmark
Parque Ventura Cancun
1.4
mi
Landmark
Yamil Lu'um Archeological Site
1.9
mi
Landmark
Scorpion's Temple ruins
1.9
mi
Beach
Playa Tortugas
1.6
mi
Aquarium
Interactive Aquarium
2.1
mi
Museum
Cancun Wax Museum
2.0
mi
Landmark
Sail Away Cancun
1.6
mi
Landmark
Bungee in Cancun
1.6
mi
Landmark
Playa Tortuga Ferry Terminal
1.6
mi
Harbour
Aquatours Cancun
1.7
mi
Landmark
Avenida Kukulkan
2.6
mi
Park
arte Garden
2.1
mi
Mall
La Madonna
2.1
mi
Beach
Playa Marlin
2.4
mi
Nearby
Night club
Coco Bongo
800 ft
Night club
Palazzo
100 ft
Night club
The City Nightclub
1800 ft
Beach
Playa Forum
1500 ft
Beach
Mandala Beach Club
1000 ft
Night club
Mandala Nightclub
1000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Amusement Park
Delphinus Dreams
1100 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1500 ft
Gallery
Galeria Balance Cancun
1800 ft
Restaurants
Hacienda El Mortero
700 ft
Blvd Kukulkal Km. 9.5
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Monkey Business
800 ft
Boulevard Kukulcan Km 9
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Hooters Party Center
700 ft
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
1200 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Explore Cancun
Local Highlights Near Krystal Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
3 minutes' walk
Famous for electrifying nightlife, live performances, and vibrant atmosphere, making it a must-visit for entertainment seekers.
Chac Mool Beach
17 minutes' walk
Known for its soft sands and calm waters, this beach is ideal for relaxation and water sports, perfect for families and couples.
Museo de Arte Popular Mexicano
5 minutes' drive
Showcases traditional Mexican art and crafts, unique for its vibrant exhibits and cultural significance, often featuring free entry.
The City Nightclub
7 minutes' walk
One of the largest nightclubs in Cancun, known for its high-energy atmosphere and international DJs, great for night owls.
Jet Skiing at Chac Mool
17 minutes' walk
Thrilling jet ski rentals available, offering a fantastic way to explore the beautiful coastline and enjoy adrenaline-pumping rides.
Yoga at arte Garden
35 minutes' drive
Relaxing yoga sessions in a tranquil park setting. Classes cater to all levels, promoting wellness and mindfulness among guests.
Hacienda El Mortero
3 minutes' walk
Authentic Mexican cuisine in a lively setting, famous for its fresh guacamole and vibrant drinks, ideal for families.
Monkey Business
3 minutes' walk
Casual dining with a mix of international and local dishes. The lively atmosphere and signature cocktails make it a fun stop.
Vips
3 minutes' walk
Popular 24-hour diner serving varied dishes, from comfort food to healthy options, accommodating all dietary preferences.
Mandala Beach Club
4 minutes' walk
Beachfront club offering lively parties, themed nights, and stunning ocean views, perfect for an unforgettable night out.
Palazzo
1 minute' walk
High-end nightclub with an upscale vibe, hosting famous DJs and exclusive events, catering to party enthusiasts and couples.
How to get around?
City Centre
Cancun17 min
·
6.8
mi
Airports
Cancun International Airport (CUN)36 min
·
14.7
mi
Isla Mujeres, Quintana Roo (ISJ)40 min
·
16.3
mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Reviews and Ratings
Feedback about Krystal Cancun from previous guests about their experience.
Review score
Based on 2124 verified reviews
7.5/10
Very good
70%
Recommend
Breakfast
7.7/10
Cleanliness
7.8/10
Comfort
8.0/10
Facilities
7.4/10
Free Wi-Fi
7.8/10
Location
9.1/10
Paid Wi-Fi
7.7/10
Staff
8.1/10
Value for money
7.3/10
Pros
Pool area
Beach area
Comfortable bed
Central location
Cons
Elevator issues
Dirty rooms
Guest reviews
based on 9134 reviews
4/5
based on 2864 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Krystal Cancun
When is the ideal season to enjoy a beach vacation at this property?
15 December 2024
The beach is beautiful year-round, making it a great destination any time of year.
Is there an airport pickup option available?
10 January 2025
There is no airport transfer service. However, various shuttle companies and taxis are readily available at the airport.
Are there any additional costs to pay for an early check-in?
20 February 2025
There are no extra fees for early check-in, as check-in is available 24 hours a day.
What meals are included in the all-inclusive package?
5 March 2025
The all-inclusive package features all meals, including breakfast, lunch, dinner, and snacks, along with national alcoholic and non-alcoholic drinks.
Do the all-inclusive packages cover room service as well?
22 March 2025
Yes, room service is included in the all-inclusive plan, but there is a delivery fee of $90 MXN.
What kind of currency is accepted for payments at the hotel?
12 April 2025
Credit cards are accepted, including US dollars and Mexican cash with certain specifications.
Is there a children's pool available for younger guests?
30 April 2025
Yes, there is a dedicated pool for children, ensuring a safe swim environment for them.
How many restaurants are available on-site, and what cuisines do they offer?
15 May 2025
The hotel features five restaurants, serving a variety of cuisines including traditional Mexican and international dishes.
Can I reserve accommodations for more than two adults in a room?
10 June 2025
Yes, a reservation for three people is possible, with an additional charge for the extra guest upon check-in.
Is there parking available for guests, and what are the fees?
25 June 2025
Parking is available for guests at no extra charge, though it is subject to availability.