What is the ideal time of year to enjoy a beach holiday at this resort?
12 March 2024
Cancun can be visited all year round. One of the advantages of this resort is its fabulous beach, recognized as one of the top in the destination. 75 photos
KRYSTAL GRAND CANCUN ALL INCLUSIVE, Cancun
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Key details
About the Hotel
Boulevard Kukulkan Km 8.5, Cancun, 77500,
- Steps from the beach
Nice
6.9
7.1
4.0
Krystal Grand Cancun All Inclusive - A beachfront resort in Zona Hotelera with multiple pools, specialty dining, and event facilities
Krystal Grand Cancun All Inclusive occupies a beachfront position in Zona Hotelera, featuring 395 rooms with private balconies offering lagoon or Caribbean Sea views. The property includes four outdoor swimming pools, one designated for children and an adults-only infinity pool for Altitude Club guests. Dining options consist of six restaurants: The Grill, Ayami, Risotto, Terraza El Mortero, Red Fish, and a lobby bar, serving international, Italian, Asian, and Mexican cuisines. Recreational amenities encompass a full-service spa offering massages and body treatments, a 24-hour fitness center, and a white-sand beach. The hotel provides complimentary wireless internet access, a business center, and six meeting rooms. Located 25 minutes from Cancun International Airport, Krystal Grand Cancun All Inclusive is a short walk from Forum By The Sea shopping center and Coco Bongo nightclub.
Pros
The beachfront location provides direct access to a white-sand beach with calm waters.
Multiple dining options include specialty restaurants serving Italian, Asian, and Mexican cuisines.
The Altitude Club offers exclusive access to a private infinity pool and a VIP lounge on the 14th floor.
Proximity to nightlife and shopping centers like Forum By The Sea is within walking distance.
Cons
The central Zona Hotelera location may result in noise from nearby nightlife venues.
Some rooms have partial sea views rather than full ocean vistas.
Must-do experiences
- Visit the El Rey Ruins for a glimpse into ancient Mayan history.
- Try the Tacos al Pastor from the street vendor at Parque de las Palapas.
- Enjoy a sunset at Playa Delfines, a quieter, beautiful beach.
- Take a day trip to Isla Mujeres and don't miss the underwater museum.
- Explore Mercado 28 for authentic crafts and local souvenirs.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
- Deluxe Double Room Sea View2 persons44 sq. feet2 Double bedsAir conditioningBalconyroom details
- Double or Twin Room Partial Sea View2 persons44 sq. feet2 Double bedsAir conditioningBalconyroom details
- Altitude Suite 2 Double Beds2 persons50 sq. feet2 Double bedsAir conditioningBalconyroom details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
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Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Golf course
- Billiard tables
- Yoga class
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Body wraps
- Massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Krystal Grand Cancun All Inclusive features an eclectic mix of dining options that transport guests through a world of culinary delights. From vibrant Mexican flavors to sophisticated Asian cuisine, guests can indulge in a variety of unique experiences designed to please every palate, all in an inviting atmosphere perfect for families and couples alike.
Location
Boulevard Kukulkan Km 8.5, Cancun, 77500,
Explore Cancun
Explore Cancun
Coco Bongo
5 minutes walking
A vibrant nightlife venue famous for its energetic shows featuring circus acts, live music, and dance performances.
Playa Forum
7 minutes walking
A lively beach offering great music, bars, and beach clubs. Perfect for sunbathing or joining in on beach activities.
The City Nightclub
9 minutes walking
One of the largest nightclubs in Cancun, known for large parties and top DJs. A must-visit for nightlife enthusiasts.
Museo de Arte Popular Mexicano
5 minutes driving
An art museum showcasing Mexican folk art. Offers a unique insight into traditional craftsmanship and culture.
Water Sports at Playa Forum
7 minutes walking
Thrilling water sports range from jet skiing to parasailing. Rentals and lessons available at nearby beach clubs.
Yoga on the Beach
5 minutes walking
Relaxing yoga sessions offered at nearby beaches during sunrise and sunset. Great for mindfulness and relaxation.
Restaurante Ayami
1 minute walking
Offers authentic Japanese cuisine with a stylish ambiance. Signature dishes include sushi and teppanyaki.
La Bastille
2 minutes walking
A French dining experience with a sophisticated atmosphere. Known for its exquisite pastries and fine culinary selections.
El Mercado
4 minutes walking
A casual market-style restaurant featuring a variety of local dishes. Great for trying different flavors in one visit.
The City Nightclub
9 minutes walking
Exciting clubbing experience with international DJs and themed parties. Perfect for a fun night out.
Galeria Balance Cancun
10 minutes walking
An exclusive venue showcasing art, fashion shows, and live music events. Great for art lovers and social gatherings.
How to get around?
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Krystal Grand Cancun All Inclusive guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2007
Number of floors:
14
Number of rooms:
514
Former name
Hyatt Regency Cancun
Reviews and Ratings
Feedback about Krystal Grand Cancun All Inclusive from previous guests about their experience.
Pros
Beachfront
Excellent staff
Good food
Close restaurants
Cons
Cheap drinks
Slow check-in
Balcony remodel
Guest reviewsShow more reviews
Questions of the users
About Krystal Grand Cancun All Inclusive
Can I expect a balcony in my accommodation?
20 April 2024
All accommodation options feature a balcony for guests to enjoy beautiful views. What dining options are covered by the all-inclusive package?
7 June 2024
All food and beverages from the menus are included in the all-inclusive plan. Minibars are stocked with water and soft drinks for your convenience. Is room service accessible around the clock for guests in specially designated rooms?
15 April 2024
Room service is available 24/7 for guests in all room categories, including those in the Altitude section. Are there spa services available at the resort?
22 February 2024
Spa services are offered at the resort for an additional fee, allowing guests to indulge in wellness treatments. Can I choose different meal plan options for my stay?
11 January 2025
Various reservation plans are available, including Room Only, Bed and Breakfast, and All-Inclusive, allowing guests to select what best suits their preferences. Is airport shuttle service provided for guests?
25 March 2024
Complimentary transportation is not provided. Guests are encouraged to contact AMStar, the resort's DMC partner for airport transport options. Does being an all-inclusive resort mean unlimited food and drinks?
6 September 2024
Unlimited Luxury® ensures an array of food and beverage options throughout your stay, all included in the package. What can be expected in terms of WiFi and pool accessibility?
3 November 2024
Reliable WiFi service is available throughout the resort, with all pools open and full access to the beach area. Could you elaborate on the all-inclusive offerings?
18 December 2024
The all-inclusive package provides limitless access to buffets and à la carte dining, with reservations required for some dining options, along with 24-hour room service and a variety of beverages. How many dining establishments are available on the property?
5 May 2024
The resort boasts nine on-site dining options, including four à la carte restaurants, a buffet, a café, and a specialized cevichería/taquería. What does the no-smoking policy entail at the resort?
29 June 2024
Smoking is not permitted in the rooms or balconies, and designated smoking areas are available throughout the property. Which currency is preferred for transactions at the resort?
21 February 2025
Both pesos and dollars are accepted, with change provided in pesos if transactions are made in dollars. Are pools exclusive to certain guests or available to everyone?
19 October 2024
The resort features three pools available for all guests, including one infinity pool designated for Altitude suite guests. Are dinner reservations necessary at the restaurants?
9 September 2024
Reservations are needed for dinner and can be made through the resort's app. A swim-up bar is also available and fully operational. What is the most reliable transportation option to reach the resort?
30 April 2024
Booking transportation through reputable services like Expedia is suggested for safe transfers to the resort. Will there be an additional deposit required upon arrival for any incidentals?
16 January 2025
A deposit for incidentals may be required depending on services used, such as spa treatments or on-site dining expenses.Next best alternative
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