Loved by Grand Palladium Kantenah Resort & Spa guests
Helpful staff
Excellent room
Amazing restaurants
Quiet area
"The animals around the hotel made the experience even better."
AJ1 from United Kingdom
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"Snorkelling with the guys on the beach was fantastic, we saw giant turtles, well worth the price!"
Tiz from United Kingdom
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"We spent a week at Kantenah in Jan 2025. Overall the hotel is very nice, the facilities are good, rooms are clean, good range of restaurants, great pools for kids and a really nice white sand beach right in front of the hotel."
Richard from United Kingdom
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Grand Palladium Kantenah Resort & Spa - A 5-star all-inclusive family resort with multiple pools, international dining, and shared facilities
This 5-star all-inclusive resort shares pools, restaurants, and facilities with Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa. Accommodations include Family Selection suites with furnished terraces, hydromassage bathtubs, and separate living areas with sofa beds. Guests at Palladium can choose from 8 à la carte restaurants serving Mexican, Japanese, Italian, Mediterranean, Brazilian, American, and Thai cuisine, including Chang Thai restaurant with Southeast Asian dishes. The property features multiple swimming pools including a family pool with hydromassage, an adults-only hydromassage pool, and a lagoon-style pool with swim-up bar. The Zentropía Palladium Spa & Wellness center offers a gym, jacuzzi, sauna, and vapor baths. Located 35 km from Aeropuerto de Playa del Carmen, the resort provides access to Playa Kantenah beach and is near landmarks including Xpu-Ha Beach (5 km) and Yal-ku Lagoon (4 km).
Pros
Access to shared facilities across three connected Grand Palladium resorts
Multiple specialty restaurants offering diverse international cuisines
Family Selection accommodations include hydromassage bathtubs and separate living areas
Adults-only hydromassage pool available until midnight
Zentropía Palladium Spa & Wellness center with comprehensive facilities
Cons
The resort's expansive size may require considerable walking between facilities
Some restaurants require advance reservations due to limited capacity
Must-do experiences
Snorkel at Akumal Beach to swim with sea turtles.
Taste authentic tacos at La Cueva del Chango in Tulum.
Visit the ancient ruins of Tulum for stunning coastal views.
Explore the vibrant Akumal Art Walk on Fridays for local art.
Don't miss the cenotes; Gran Cenote is a great choice for swimming.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Family Selection Junior Suite Garden View
2 persons
42 sq. feet
2 King Size Beds
Garden view
Air conditioning
Balcony
room details
Junior Suite Garden View
2 persons
42 sq. feet
1 King-size bed
Garden view
Air conditioning
Balcony
room details
Family Selection Junior Suite Rooftop Private Pool
2 persons
103 sq. feet
2 King Size Beds
Air conditioning
Bathtub
room details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Perfect
9.2/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics
Services
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Grand Palladium Kantenah Resort & Spa offers an enticing range of dining experiences, showcasing flavors from around the world. With nine à la carte restaurants, guests can embark on a culinary adventure, savoring everything from traditional Mexican dishes to succulent Argentinian steaks in inviting family-friendly atmospheres.
El Dorado
Argentinian
Ambiance
Family-friendly setting with a warm and lively atmosphere
Key Offerings
Signature cuts of grilled meats paired with traditional Argentinian sides, allowing guests to indulge in authentic flavors.
Authentic Mexican dishes prepared with a focus on flavor and tradition, perfect for family gatherings.
Reservation
Not needed.
Hours vary.
Chang Thai
Asian
Ambiance
Family-friendly setting with a serene and peaceful vibe
Key Offerings
An array of Thai dishes that tantalize the palate, featuring fragrant curries and fresh ingredients.
Reservation
Not needed.
Hours vary.
Location
Crta. Chetumal Km 259,5, Akumal, 77710,
Explore Akumal
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Kantenah Bay
6 minutes walking
Kantenah Bay features calm waters, ideal for swimming and relaxing on the sandy shores, perfect for families and sun seekers.
Playa Kantenah
15 minutes walking
This picturesque beach offers soft sands and clear waters, popular for sunbathing and swimming, ideal for couples and families alike.
BioParque Lu'um Balam
10-minute drive
A nature park focused on biodiversity with walking trails, interactive exhibits, and wildlife, great for eco-conscious visitors.
Mayan Underworld
10-minute drive
An underground river system perfect for unique swimming experiences and cave explorations, a thrill for adventurous guests.
Snorkeling
10-minute drive
Snorkeling tours are available near the hotel, offering vibrant marine life exploration in crystal-clear waters, perfect for thrill-seekers.
Yoga Retreats
10-minute drive
Relaxation-focused yoga retreats in serene settings are close by, ideal for rejuvenating your mind and body during your stay.
La Adelita
1 minute walking
A lively atmosphere featuring authentic Mexican cuisine, renowned for its tacos and fresh salsas. Reservations recommended.
El Gaucho
2 minutes walking
An Argentine steakhouse famous for its grilled meats and rustic decor, appealing for casual dining. Gluten-free options available.
Rauxa Show
10-minute drive
A vibrant dinner show featuring live performances that cater to all ages, offering a unique blend of dining and entertainment.
Local Bars in Akumal
15-minute drive
Quaint local bars with live music and relaxed atmospheres, perfect for evening outings and experiencing local nightlife.
How to get around?
City Centre
Akumal 9 min · 3.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 46 min · 18.7 mi
Cozumel (CZM) 72 min · 29.8 mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Grand Palladium Kantenah Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
252
Reviews and Ratings
Feedback about Grand Palladium Kantenah Resort & Spa from previous guests about their experience.
Review score
Based on 1387 verified reviews
8.1 /10
Great
73 %
Recommend
Breakfast
10.0/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.2/10
Free WiFi
10.0/10
Location
8.9/10
Staff
9.1/10
Value for money
8.7/10
Pros
Good value
Clean rooms
Nice beach
Cons
Traffic noise
Guest reviews
based on 106 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Palladium Kantenah Resort & Spa
Is there a babysitting service available for children, and what ages does it cater to? What are the charges for this service?
12 November 2024
Babysitting services are available for children aged 1 year and older, priced at $15 per hour for each child.
What would be considered the ideal time to enjoy a beach holiday at this resort?
23 February 2025
Any time of the year is great for a perfect beach holiday.
What is the minimum age requirement for check-in at the resort?
15 March 2025
Guests must be at least 18 years old to check in at this resort.
How much would a charge of 20 pesos per night convert to in US dollars?
08 April 2025
20 pesos translates to approximately $0.96 in American dollars.
Are there any rewards points offered for bookings? How can these points enhance a stay?
27 May 2025
Guests can earn rewards points that provide exclusive benefits during their stay, enriching the overall experience.
What dining options are available for visitors at the resort?
10 June 2025
The resort features a diverse selection of bars and restaurants offering various global culinary experiences, including Mexican, Italian, and Asian cuisines.
Does the resort provide special amenities or services for families traveling with children?
18 July 2025
Yes, families can enjoy amenities such as kids' clubs, babysitting services, and family-friendly dining options.
What types of wellness services are offered at the spa?
22 August 2025
The spa provides a variety of rejuvenating treatments, including massages, facials, and a relaxing hydrotherapy circuit.
Can guests organize events or weddings at the resort? What options are available?
30 September 2025
The resort offers versatile venues and customizable packages for hosting weddings and events, ensuring a memorable experience.
What leisure activities and entertainment options are available during a stay?
05 October 2025
Guests can choose from a wide range of activities, including live music, themed events, fitness classes, and various sports facilities.
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