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From259US$ /night
Check-in
19Dec2025Select date
Check-out
20Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.7
/10
4.6
/5

Iberostar Waves Tucan - A 5-star all-inclusive resort in tropical rainforest surroundings with beachfront access and family-focused amenities

Iberostar Waves Tucan is a 5-star all-inclusive resort nestled within a carefully preserved tropical rainforest, featuring direct beachfront access along Riviera Maya. Guests can choose from rooms with jungle views, balconies overlooking tropical foliage, or oceanfront suites with private whirlpools. The hotel operates eight restaurants, including an Italian wood-fired pizzeria, a Japanese teppanyaki venue, and a Mexican buffet serving regional specialties like tacos and ceviche. Recreational options include four pools, an on-site diving center offering PADI certifications, and Aqua Fun-a dedicated children's water park with slides. Iberostar's Star Camp provides supervised activities for children aged 4-17, emphasizing environmental education. Located 3 km from Playa del Carmen's center, the resort offers easy access to Cozumel Island via daily ferries.

Pros

Direct beachfront access with views of Cozumel Island.

Diverse dining options, including Mexican, Japanese, and Italian cuisines.

Dedicated children's programs (Star Camp) and Aqua Fun water park.

On-site PADI-certified diving center with professional instructors.

Cons

Some rooms face dense jungle foliage, limiting natural light.

Distance from Playa del Carmen's center requires transportation.

Must-do experiences

  • Savor fresh ceviche at La Cueva del Chango for a local delight.
  • Wander the colorful shops at Quinta Avenida for unique souvenirs.
  • Explore the Mayan ruins of Tulum, just a short drive away.
  • Visit the Frida Kahlo Museum in Playa for artistic inspiration.
  • Catch a local dance show at the nearby Teatro de la Ciudad.
View all

Select your room type

Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Premium Pure Wellness
2 persons
35 m² 
2 Double beds
Shower
Balcony
Premium Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Premium Accessible Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Last Room Available
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Click button to see more rooms
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Prices and availability

View real-time room availability and secure the best rate for your travel dates

Facilities

Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Archery
  • Yoga class

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

Delight in a diverse culinary experience at Iberostar Waves Tucan with a vibrant selection of dining options. From hearty international buffets to intimate a la carte offerings, each restaurant presents a unique atmosphere that celebrates local flavors and hospitality, ensuring a memorable dining journey for every guest.
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International buffet featuring Mexican favorites
Ambiance
Family-friendly environment surrounded by exotic plants and wildlife
Key Offerings
An extensive buffet with an appetizer station, tacos, and signature dishes from various regions of Mexico. Ideal for casual meals with family or friends.
Reservation
no
Open daily for breakfast (7:00-10:30) and lunch (12:00-17:00)

Palapa Sur La Marimba

Steakhouse
Ambiance
Charming open-air setting under thatched roofs, perfect for relaxed dining
Key Offerings
Savor expertly grilled steaks and other hearty dishes in a casual atmosphere, ideal for lunch or dinner with family and friends.
Reservation
no
Open daily for lunch (12:00-17:00) and dinner (18:30-21:00)

Bonsai

Japanese
Ambiance
Intimate dining experience with an Asian flair
Key Offerings
Enjoy authentic Japanese cuisine with delectable dishes and a welcoming atmosphere, perfect for a cozy dinner.
Reservation
yes
Open daily for dinner (18:30-21:00)

Mare Nostrum

Mediterranean
Ambiance
Sophisticated setting with an air of elegance, ideal for evenings
Key Offerings
Indulge in Mediterranean dishes, emphasizing fresh seafood and robust flavors, perfect for a romantic dinner experience.
Reservation
yes
Open daily for dinner (18:00-21:00)

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Les Crepes de Paris
2.6 km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Experiences Near Iberostar Waves Tucan
Top Attractions
Activities
Dining
Entertainment
Xcaret
10-minute drive
Eco-archaeological park featuring cultural shows, animal exhibits, and snorkeling. Perfect for families and thrill-seekers alike.
Quinta Avenida
10-minute drive
Vibrant shopping and dining street with local boutiques, artisan shops, and cafes. A must-visit hub for visitors of all ages.
Cenote Calavera
30 minutes walking
Unique cenote for swimming and diving, famed for its picturesque views. Ideal for adventurous visitors looking for local gems.
Playacar Center Shopping Mall
10 minutes walking
Shopping complex featuring local shops, restaurants, and a convenience store. Great spot for quick shopping or dining.
Piste Cyclable sur Paseo Xaman-Ha
5-minute walk
Scenic cycling route perfect for leisurely rides. Bike rentals are available nearby, ideal for family fun or solo exploration.
Alltournative
15-minute walk
Adventure tours offering zip-lining, hiking, and cultural experiences. Suitable for thrill-seekers looking for an exciting day out.
Wellness and Spa Retreats
10-minute drive
Various nearby spas offering relaxation treatments. Perfect for guests seeking rejuvenation after a day of activities.
Les Crepes de Paris
10-minute drive
French restaurant known for its crepes and casual atmosphere. Reservations recommended, with options for gluten-free diets.
INTI Beach
5-minute drive
Beachfront restaurant offering fresh seafood and cocktails. Ideal for a laid-back meal with stunning ocean views.
The Blue Parrot
10-minute drive
Popular beachfront bar with live music and dance floors. Its vibrant nightlife attracts guests looking for fun and socializing.
Calle 12
10-minute drive
Known for its nightlife scene with numerous bars, clubs, and entertainment options. Ideal for those looking for evening excitement.
How to get around?
City Centre
Playa del Carmen5 min  ·  3.1 km
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  3.2 km
Cancun International Airport (CUN)90 min  ·  59.9 km
Want to get the best booking rate?
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Questions of the users
About Iberostar Waves Tucan
Why are there no options for rooms with a king-size bed during the booking process?
12 November 2024
The hotel offers a mix of accommodations, with half featuring a king-size bed and the other half providing two double beds. Please note that specific bed requests are subject to availability and cannot be guaranteed.
Can visitors know the exact location of their room before arriving?
5 December 2024
Yes, when booking directly through the hotel website, guests can select the precise location of their room, including floor and view preferences, to enhance their stay.
What amenities can guests expect as part of the All-Inclusive package?
20 October 2024
The All-Inclusive package includes meals at various on-site restaurants, unlimited drinks, access to activities like water sports, entertainment shows, and access to all hotel facilities, ensuring a worry-free experience.
How far is the hotel from the center of Playa del Carmen?
15 January 2025
Iberostar Waves Tucán is conveniently located about 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions.
What activities are available for children at the resort?
3 February 2025
The Star Camp program offers a variety of entertaining and educational activities tailored for children, including games, workshops, and shows, ensuring a fun and memorable experience for younger guests.
Are there any specific measures for sustainability at this resort?
28 March 2025
Iberostar Waves Tucán is committed to sustainability through its Wave of Change program, which focuses on responsible tourism, including promoting marine conservation and reducing plastic usage.
What dining options are available for guests at the hotel?
11 April 2025
The hotel features several on-site restaurants offering diverse cuisines, including Italian, Mexican, and Asian dishes, allowing guests to enjoy a variety of culinary experiences during their stay.
What time should guests check in and out of the hotel?
20 May 2025
Check-in at Iberostar Waves Tucán begins at 15:00, while check-out is required by 12:00 on the day of departure.
Are IHG One Rewards members eligible for any special benefits?
10 June 2025
Yes, IHG One Rewards members can enjoy special perks during their stay, including opportunities to redeem points for accommodations and additional exclusive advantages.
What entertainment options are available during the stay?
15 July 2025
Guests can enjoy a range of entertainment options, including live music, magic shows, and acrobatics, designed to provide fun and memorable evenings for all ages.

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