Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
-
Close to Playacar Beach
Great
8.6
/10
4.1
4.6
/5
Loved by Iberostar Waves Tucan guests
Clean rooms
Beautiful grounds
Cute staff
Amazing beach
Delicious food
Eco-friendly practices
"Perfect family holiday location (we were here with two toddlers of 5/2)."
Harald from Germany
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"The resort is stunning- animals everywhere (monkeys, coatis, agouti, monkeys, peacocks, iguanas), gorgeous plants, decor, and felt very open and not crowded at all."
Meredith from United States
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"The hotel was designed to preserve the 'jungle like' environment."
Jesús from Netherlands
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Iberostar Waves Tucan - A 5-star all-inclusive resort in tropical rainforest surroundings with beachfront access and family-focused amenities
Iberostar Waves Tucan is a 5-star all-inclusive resort nestled within a carefully preserved tropical rainforest, featuring direct beachfront access along Riviera Maya. Guests can choose from rooms with jungle views, balconies overlooking tropical foliage, or oceanfront suites with private whirlpools. The hotel operates eight restaurants, including an Italian wood-fired pizzeria, a Japanese teppanyaki venue, and a Mexican buffet serving regional specialties like tacos and ceviche. Recreational options include four pools, an on-site diving center offering PADI certifications, and Aqua Fun-a dedicated children's water park with slides. Iberostar's Star Camp provides supervised activities for children aged 4-17, emphasizing environmental education. Located 3 km from Playa del Carmen's center, the resort offers easy access to Cozumel Island via daily ferries.
Pros
Direct beachfront access with views of Cozumel Island.
Diverse dining options, including Mexican, Japanese, and Italian cuisines.
Dedicated children's programs (Star Camp) and Aqua Fun water park.
On-site PADI-certified diving center with professional instructors.
Cons
Some rooms face dense jungle foliage, limiting natural light.
Distance from Playa del Carmen's center requires transportation.
Must-do experiences
Savor fresh ceviche at La Cueva del Chango for a local delight.
Wander the colorful shops at Quinta Avenida for unique souvenirs.
Explore the Mayan ruins of Tulum, just a short drive away.
Visit the Frida Kahlo Museum in Playa for artistic inspiration.
Catch a local dance show at the nearby Teatro de la Ciudad.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Premium Pure Wellness
2 persons
35 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Premium Room
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Premium Accessible Room
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
August 2026 - August 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class
Services
Paid airport shuttle
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
Delight in a diverse culinary experience at Iberostar Waves Tucan with a vibrant selection of dining options. From hearty international buffets to intimate a la carte offerings, each restaurant presents a unique atmosphere that celebrates local flavors and hospitality, ensuring a memorable dining journey for every guest.
Buffet Tulum
International buffet featuring Mexican favorites
Ambiance
Family-friendly environment surrounded by exotic plants and wildlife
Key Offerings
An extensive buffet with an appetizer station, tacos, and signature dishes from various regions of Mexico. Ideal for casual meals with family or friends.
Reservation
no
Open daily for breakfast (7:00-10:30) and lunch (12:00-17:00)
Palapa Sur La Marimba
Steakhouse
Ambiance
Charming open-air setting under thatched roofs, perfect for relaxed dining
Key Offerings
Savor expertly grilled steaks and other hearty dishes in a casual atmosphere, ideal for lunch or dinner with family and friends.
Reservation
no
Open daily for lunch (12:00-17:00) and dinner (18:30-21:00)
Bonsai
Japanese
Ambiance
Intimate dining experience with an Asian flair
Key Offerings
Enjoy authentic Japanese cuisine with delectable dishes and a welcoming atmosphere, perfect for a cozy dinner.
Reservation
yes
Open daily for dinner (18:30-21:00)
Mare Nostrum
Mediterranean
Ambiance
Sophisticated setting with an air of elegance, ideal for evenings
Key Offerings
Indulge in Mediterranean dishes, emphasizing fresh seafood and robust flavors, perfect for a romantic dinner experience.
Reservation
yes
Open daily for dinner (18:00-21:00)
Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Experiences Near Iberostar Waves Tucan
Top Attractions
Activities
Dining
Entertainment
Xcaret
10-minute drive
Eco-archaeological park featuring cultural shows, animal exhibits, and snorkeling. Perfect for families and thrill-seekers alike.
Quinta Avenida
10-minute drive
Vibrant shopping and dining street with local boutiques, artisan shops, and cafes. A must-visit hub for visitors of all ages.
Cenote Calavera
30 minutes walking
Unique cenote for swimming and diving, famed for its picturesque views. Ideal for adventurous visitors looking for local gems.
Playacar Center Shopping Mall
10 minutes walking
Shopping complex featuring local shops, restaurants, and a convenience store. Great spot for quick shopping or dining.
Piste Cyclable sur Paseo Xaman-Ha
5-minute walk
Scenic cycling route perfect for leisurely rides. Bike rentals are available nearby, ideal for family fun or solo exploration.
Alltournative
15-minute walk
Adventure tours offering zip-lining, hiking, and cultural experiences. Suitable for thrill-seekers looking for an exciting day out.
Wellness and Spa Retreats
10-minute drive
Various nearby spas offering relaxation treatments. Perfect for guests seeking rejuvenation after a day of activities.
Les Crepes de Paris
10-minute drive
French restaurant known for its crepes and casual atmosphere. Reservations recommended, with options for gluten-free diets.
INTI Beach
5-minute drive
Beachfront restaurant offering fresh seafood and cocktails. Ideal for a laid-back meal with stunning ocean views.
The Blue Parrot
10-minute drive
Popular beachfront bar with live music and dance floors. Its vibrant nightlife attracts guests looking for fun and socializing.
Calle 12
10-minute drive
Known for its nightlife scene with numerous bars, clubs, and entertainment options. Ideal for those looking for evening excitement.
How to get around?
City Centre
Playa del Carmen 5 min · 1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5 min · 2.0 mi
Cozumel (CZM) 49 min · 20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Reviews and Ratings
Feedback about Iberostar Waves Tucan from previous guests about their experience.
Review score
Based on 958 verified reviews
9.0 /10
Perfect
89 %
Recommend
Cleanliness
9.0/10
Comfort
8.9/10
Facilities
8.6/10
Free WiFi
8.5/10
Location
9.4/10
Staff
9.0/10
Value for money
8.2/10
Pros
Lush premises
Beautiful beach
Good wifi
Attentive staff
Cons
Old rooms
Bad lighting
Closed gym
Sun lounger issues
Guest reviews
based on 277 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Iberostar Waves Tucan
Why are there no options for rooms with a king-size bed during the booking process?
12 November 2024
The hotel offers a mix of accommodations, with half featuring a king-size bed and the other half providing two double beds. Please note that specific bed requests are subject to availability and cannot be guaranteed.
Can visitors know the exact location of their room before arriving?
5 December 2024
Yes, when booking directly through the hotel website, guests can select the precise location of their room, including floor and view preferences, to enhance their stay.
What amenities can guests expect as part of the All-Inclusive package?
20 October 2024
The All-Inclusive package includes meals at various on-site restaurants, unlimited drinks, access to activities like water sports, entertainment shows, and access to all hotel facilities, ensuring a worry-free experience.
How far is the hotel from the center of Playa del Carmen?
15 January 2025
Iberostar Waves Tucán is conveniently located about 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions.
What activities are available for children at the resort?
3 February 2025
The Star Camp program offers a variety of entertaining and educational activities tailored for children, including games, workshops, and shows, ensuring a fun and memorable experience for younger guests.
Are there any specific measures for sustainability at this resort?
28 March 2025
Iberostar Waves Tucán is committed to sustainability through its Wave of Change program, which focuses on responsible tourism, including promoting marine conservation and reducing plastic usage.
What dining options are available for guests at the hotel?
11 April 2025
The hotel features several on-site restaurants offering diverse cuisines, including Italian, Mexican, and Asian dishes, allowing guests to enjoy a variety of culinary experiences during their stay.
What time should guests check in and out of the hotel?
20 May 2025
Check-in at Iberostar Waves Tucán begins at 15:00, while check-out is required by 12:00 on the day of departure.
Are IHG One Rewards members eligible for any special benefits?
10 June 2025
Yes, IHG One Rewards members can enjoy special perks during their stay, including opportunities to redeem points for accommodations and additional exclusive advantages.
What entertainment options are available during the stay?
15 July 2025
Guests can enjoy a range of entertainment options, including live music, magic shows, and acrobatics, designed to provide fun and memorable evenings for all ages.
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