Calle 10 Norte Entre Av 15 Y 20, Playa del Carmen, 77710,
-
Close to the beach
Very good
7.7
/10
Loved by Balam Suites guests
rooftop pool
kitchenette
comfortable suite
great location
spacious room
"The rooftop is lovely- a real sun trap with views over the local square."
Sheppard from United Kingdom
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"We liked the kitchenette was perfect for cooking simple meals."
Feefs96 from Ireland
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"Rooftop pool, great location, friendly staff"
Vincent from Canada
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"Great location and an amazing pool, however no sun loungers even though it shows them in photos."
Neve from United Kingdom
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"The location is great, very close to the ferry pier and the city center."
Diego from Colombia
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Balam Suites - A 3-star aparthotel with a rooftop pool and kitchenettes in central Playa del Carmen
Balam Suites, a 3-star aparthotel with a rooftop swimming pool and sun terrace, places guests in central Playa del Carmen, a 5-minute walk from the beach. Each unit includes a private entrance, air conditioning, a TV, and a fully equipped kitchenette with fridge, electric cooktop, and utensils. Free WiFi is available throughout the property, and safety deposit boxes are provided in rooms. The building features CCTV, key access, and a reception desk staffed in English and Spanish. Family rooms are offered, and some units have no exterior windows. The rooftop pool offers city and square views, with sun loungers and a shaded seating area. Playa del Carmen Beach is a 5-minute walk, ADO International Bus Station is 800 metres away, and Playa del Carmen Maritime Terminal is a 12-minute walk. A Walmart and Oxxo convenience store are within a 5-minute walk. Kitchenettes at Balam Suites allow guests to prepare their own meals, though nearby restaurants are available. Cozumel International Airport is 34 km from the property.
Pros
Central location within a 5-minute walk to Playa del Carmen Beach and 5th Avenue
Rooftop swimming pool with city views suitable for cooling off
All units include a fully equipped kitchenette for self-catering
Reliable air conditioning and free WiFi throughout the property
Staff communicate quickly via WhatsApp for check-in and assistance
Cons
Noise from the adjacent casino and weekend street market can be audible at night
Some rooms lack exterior windows and have no natural light
Must-do experiences
Savor the cochinita pibil at El Fogón for a local delicacy.
Visit nearby Akumal for picturesque beaches and sea turtle spotting.
Explore the vibrant La Quinta Avenida for local shopping and dining.
Don't miss the Frida Kahlo Museum for a touch of Mexican art.
Stroll through the lively Playa del Carmen Market for unique souvenirs.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Superior Double Room
2 persons
29 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Deluxe Studio
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Double Room
2 persons
22 sq. feet
1 Double bed
Air conditioning
Coffee machine
room details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Very good
7.4/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
No pets allowed
Security
Key access
Spa & Leisure
Rooftop pool
Sun loungers
Sun terrace
Pool with view
Room features
Air conditioning
Mini-bar
Terrace
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Location
Calle 10 Norte Entre Av 15 Y 20, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Surroundings
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
4 minutes' walk
Famous for shopping and dining, this vibrant street offers local boutiques, restaurants, and lively atmosphere year-round.
3D Museum of Wonders
4 minutes' walk
An interactive art space where optical illusions come to life. Great for families and fantastic photo opportunities.
Nuestra Senora del Carmen Catholic Church
3 minutes' walk
A beautiful church known for its stunning architecture and serene atmosphere, offering a glimpse of local culture.
Zona Arqueologica Playa del Carmen
15 minutes' walk
Ancient Mayan ruins showcasing historical significance. Guided tours available to explore the rich heritage of the region.
Beach Day at Playa Mamitas
20 minutes' walk
Relax at this beautiful beach known for its vibrant atmosphere and water sports. Beach clubs available for rentals.
Yoga at INTI Beach
7 minutes' walk
Join a morning yoga class with a stunning ocean view at INTI Beach. Great way to unwind and embrace the tranquility.
Scuba Diving
15 minutes' drive
Experience thrilling underwater adventures at nearby dive sites. Local operators offer equipment rental and guided dives.
Cenote Carwash Swimming
6 minutes' drive
Refresh in a natural cenote, popular for swimming and snorkeling. Perfect for adventure seekers and nature lovers.
Kaxapa Factory
1 minute' walk
Casual atmosphere serving delicious Venezuelan arepas. Great for authentic local flavors, vegetarian options available.
Dona Rafa
2 minutes' walk
A local favorite for traditional Mexican dishes in a laid-back setting. Renowned for their tacos and affordable prices.
Lo Spuntino
1 minute' walk
Charming spot for Italian cuisine. Known for comforting pasta and wood-fired pizzas with a cozy, intimate ambiance.
Mama Mia
3 minutes' walk
Italian dining in a vibrant atmosphere. Signature dishes include gourmet pizzas and homemade desserts. Reservations recommended.
Coco Bongo
4 minutes' walk
Renowned for spectacular entertainment shows featuring music, acrobatics, and dancing. A must-see nightlife experience.
Teatro de la Ciudad
10 minutes' drive
Cultural venue hosting live performances and art exhibits. Check for local events and showcases throughout the year.
Mamita's Beach Club
20 minutes' walk
Lively beach club with a fun atmosphere. Family-friendly with food, drinks, and regular events like beach volleyball.
La Sirena's Live Music
10 minutes' walk
Casual bar featuring local bands. Enjoy drinks and a relaxed vibe while immersing in the vibrant music scene.
How to get around?
City Centre
Playa del Carmen 3 min · 700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 17 min · 4600 ft
Cozumel (CZM) 52 min · 21.3 mi
Want to get the best booking rate?
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Property information and rules
Check-in
from 15:00-21:00
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of rooms:
30
Reviews and Ratings
Feedback about Balam Suites from previous guests about their experience.
Review score
Based on 611 verified reviews
7.3 /10
Very good
70 %
Recommend
Breakfast
8.7/10
Cleanliness
7.5/10
Comfort
7.6/10
Facilities
7.4/10
Free WiFi
7.3/10
Location
9.2/10
Paid Wi-Fi
8.7/10
Staff
8.0/10
Value for money
7.9/10
Pros
Comfortable bed
Functional kitchenette
Rooftop pool
Central location
Spacious room
Cons
Inadequate ventilation
Bathroom cleanliness issues
Lack of staff responsiveness
Inconsistent water supply
Guest reviews
based on 1041 reviews
7.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Guest reviews