Magazine Road,
George Town,
Malaysia,
10300,
Penang
-
Near the historic old town
Perfect
8.3
8.7
/10
4.0
4.1
/5
Loved by guests
Clean rooms
Strong Wi-Fi
Helpful concierge
Good location
Comfortable bed
"Gym is nice and clean, cool, modern and has a variety of freeweights and machines."
ELAYTEE from United Kingdom
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"Buffet breakfast is a generous spread and quality is befitting of the Jen brand under Shangri-La group."
Cpwee from Singapore
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"Walking distance from the street food area, nice and quiet."
Ho Kei from Hong Kong
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Jen Penang Georgetown By Shangri-La - A 4-star hotel with an outdoor pool, family rooms, and a central UNESCO World Heritage Site location
This 4-star hotel (rated 8.3/10 on Booking.com) offers 443 rooms with modern Malaysian décor, air conditioning, laptop-compatible safes, and laptop-friendly workspaces, many featuring panoramic views of George Town's historic shophouses. Jen Penang Georgetown By Shangri-La provides a Family room and Apartment category with child-friendly amenities, baby-sitting services, children's meal plans, washing machines, and kitchenettes. Café Jen serves buffet and à la carte meals of international dishes with local influences for breakfast, lunch, and dinner, while The Lobby Lounge bar offers cakes, coffee, and evening drinks. Recreational amenities include a rectangular-shaped outdoor pool with an adjacent kids' pool, a 24-hour health club, and a sauna. The 24-hour front desk provides currency exchange, tour arrangements, ticketing, and concierge services, with complimentary wireless Internet access throughout. Located in the heart of the UNESCO World Heritage Site, it is a short stride from the downtown zone with colonial architecture, Chinese temples, and bustling markets, and 0.5 km from Prangin Mall and Komtar. A complimentary shuttle service runs to Batu Ferringhi and selected industrial zones, with Penang International Airport 20 km away.
Pros
Central location within the UNESCO World Heritage Site, a short stride from colonial architecture, Chinese temples, and bustling markets.
Complimentary scheduled shuttle service to Batu Ferringhi and selected industrial zones.
Family room and apartment category with child-friendly amenities, baby-sitting services, and children's meal plans.
Outdoor rectangular pool with adjacent kids' pool and loungers.
Cons
The outdoor pool is not heated.
Designated smoking areas are located outside the building.
Must-do experiences
Try Penang laksa at Air Itam Laksa for a delicious local dish.
Visit the Street Art of Georgetown for vibrant photo opportunities.
Explore Khoo Kongsi, a stunning clan house with rich heritage.
Discover hidden cafes in Armenian Street for an authentic vibe.
Shop for local crafts at the Chowrasta Market for unique souvenirs.
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Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Two Deluxe Rooms Inter-Connecting
2 persons
56 m²
2 Single beds or 1 Queen-size bed
Shower
Air conditioning
room details
Family Room
2 persons
32 m²
1 King-size bed and 1 Sofa bed
Shower
Air conditioning
room details
Deluxe Twin Room
2 persons
28 m²
2 Single beds
Shower
Air conditioning
room details
Executive Suite
2 persons
56 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Table tennis
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Children's pool
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Spa & wellness centre
Sauna
Steam room
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Washing machine
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Café Jen offers a delightful fusion of Malaysian and international dishes, ensuring a treat for every palate throughout the day. This contemporary buffet restaurant invites guests to relish authentic flavors in a family-friendly and modern setting.
Café Jen
Malaysian and Local Cuisine
Ambiance
A contemporary buffet restaurant with a family-friendly and modern atmosphere, making it perfect for both casual gatherings and special meals.
Key Offerings
Café Jen features an extensive buffet and a la carte menu for breakfast, lunch, and dinner, showcasing a blend of local favorites and international dishes.
Reservation
no
Breakfast, Lunch, and Dinner; hours vary.
Location
Magazine Road,
George Town,
Malaysia,
10300,
Penang
Map view
Magazine Road,
George Town,
Malaysia,
10300,
Penang
City landmarks
Museum
Khoo Kongsi
920 m
Landmark
Pinang Peranakan Mansion
1.7
km
Landmark
Little India
1.2
km
Museum
Cheong Fatt Tze
1.4
km
Landmark
Fort Cornwallis
1.8
km
Museum
Upside Down Museum
620 m
Museum
Sun Yat Sen Museum Penang
850 m
Gallery
Chew Jetty
1.6
km
Museum
Wonderfood Museum
1.5
km
Park
Padang Kota Lama
700 m
Museum
The Camera Museum
1.3
km
Mall
Penang Times Square
620 m
Mall
Armenian Street
870 m
Landmark
Chulia Street
1.0
km
Mosque
Kapitan Keling Mosque
1.0
km
Museum
Ghost Museum
700 m
Museum
Penang Street Art
970 m
Museum
Penang 3D Trick Art Museum
1.6
km
Landmark
Rainbow Skywalk at Komtar
1.2
km
Landmark
George Town
1.0
km
Nearby
10000
Komtar
180 m
Mall
Watsons
220 m
Mall
1st Avenue Mall
110 m
Shopping Area
Prangin Mall
230 m
Gallery
Hin Bus Depot
290 m
Event hall
Tech Dome Penang
70 m
Museum
Penang House of Music
80 m
Gallery
Asia Comic Cultural Museum
80 m
Museum
Dark Mansion
590 m
Restaurants
Cafe Jen
30 m
Magazine Road Hotel Jen Penang by Shangri-La
Sushi King
60 m
Jalan Dr Prangin Mall - Komtar 33-G-38 Ground Floor
Texas Chicken
60 m
182 Jalan Magazine First Avenue Mall
Japin
100 m
182 Jalan Magazine No.4-15
Top View Restaurant & Lounge
320 m
Jalan Penang Komtar Level 68
Enoshima Japanese Restaurant
160 m
Cititel Express Penang
Coco Cabana Bar & Bistro
300 m
Level 68
Izakaya by Sango
220 m
161 Lebuh Noordin
Test Kitchen
210 m
105 Lebuh Noordin
Pizzaiola
230 m
33-SB-01 Prangin Mall
The Line Sandwich Cafe
170 m
239 Jalan Magazine
Explore George Town
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Khoo Kongsi
12 minutes' walk
A grand clan house showcasing traditional Chinese architecture, rich history, and culture, with stunning decorative features.
Pinang Peranakan Mansion
20 minutes' walk
A museum reflecting the lifestyle of the Peranakan people, featuring ornate furnishings and fascinating cultural displays.
Little India
15 minutes' walk
A vibrant district known for its Indian shops, street food, and colorful shops, perfect for experiencing local culture.
Cheong Fatt Tze
17 minutes' walk
The Blue Mansion offers guided tours showcasing its striking architecture and the intriguing life of its original owner.
Hiking at Penang National Park
20 minutes' drive
Adventurous hiking trails set in lush nature, ideal for thrill-seekers. Guided tours available for deeper exploration.
Spa Day at Tower Spa
5 minutes' walk
A serene escape offering wellness treatments. Relax with massages and rejuvenating therapies in a tranquil environment.
Cafe Jen
1 minute' walk
A casual dining atmosphere with a mix of local and international cuisine. Highlights include the flavorful Nasi Lemak.
Top View Restaurant & Lounge
4 minutes' walk
Offering panoramic views and a fine dining experience, famous for its signature seafood dishes and elegant ambiance.
Penang Times Square
8 minutes' walk
A lively hub featuring cinemas, shops, and eateries. Perfect for families and offers events like movie screenings.
Ghost Museum
9 minutes' walk
An intriguing experience with exhibits on ghost lore and local legends. Great for families and those seeking fun attractions.
How to get around?
City Centre
George Town3 min
·
200 m
Airports
Penang International (PEN)26 min
·
16.7
km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Public parking is possible on site.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Jen Penang Georgetown By Shangri-La serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Hindi, Malay, Tamil
Number of floors:
17
Number of rooms:
415
Former name
Traders Hotel Penang
Questions of the users
About Jen Penang Georgetown By Shangri-La
Are there any rooms available with bathtubs?
10 May 2024
All rooms are equipped with either a bathtub or a standing shower. It is possible to request a bathtub during the reservation process, and efforts will be made to accommodate that preference.
Is parking available for guests staying at the hotel?
22 June 2024
Complimentary parking is provided for all in-house guests.
Does the hotel have connecting rooms for families or groups?
12 July 2024
Limited connecting room options are available. For specific inquiries, please reach out to the hotel directly.
Is there dedicated motorcycle parking at the hotel?
18 August 2024
Motorcycles can be parked in the designated parking area available for guests.
What distinguishes the Club Deluxe Room from the Club Family Room?
5 September 2024
The Club Deluxe Room spans 28 sqm and cannot include a sofa bed, while the Club Family Room, at 32 sqm, can accommodate a sofa bed upon request.
Are the benefits of the Club Lounge still available for guests booking Club Rooms?
17 October 2024
Access to Club Lounge benefits is included for Club Rooms, though those offerings will be served at Cafe Jen until further notice.
Can children dine for free at the hotel's buffet if accompanied by paying adults?
15 November 2024
Shangri-La Circle members may enjoy complimentary buffet meals for up to two children aged 6 and below when accompanied by a dine-in adult.
Is it possible to request a specific room preference during the booking process?
3 December 2024
Guests can indicate specific room preferences at the time of booking, and the hotel will do its best to fulfill those requests.
Are pets allowed in the hotel?
20 January 2025
The hotel's policy on pets varies, so it is advisable to confirm directly with the hotel regarding their pet policy before booking.
What are the check-in and check-out times for guests?
28 February 2025
Check-in is typically at 3:00 PM and check-out is at 12:00 PM, providing flexibility for guests.
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