Are there any rooms available with bathtubs?
10 May 2024
All rooms are equipped with either a bathtub or a standing shower. It is possible to request a bathtub during the reservation process, and efforts will be made to accommodate that preference. 83 photos
JEN PENANG GEORGETOWN BY SHANGRI-LA, George Town
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Key details
About the Hotel
Magazine Road, George Town, 10300,
- Near the historic old town
Great
8.3
8.8
3.9
4.1
Jen Penang Georgetown By Shangri-La - A 4-star hotel with an outdoor pool, family rooms, and a central UNESCO World Heritage Site location
This 4-star hotel (rated 8.3/10 on Booking.com) offers 443 rooms with modern Malaysian décor, air conditioning, laptop-compatible safes, and laptop-friendly workspaces, many featuring panoramic views of George Town's historic shophouses. Jen Penang Georgetown By Shangri-La provides a Family room and Apartment category with child-friendly amenities, baby-sitting services, children's meal plans, washing machines, and kitchenettes. Café Jen serves buffet and à la carte meals of international dishes with local influences for breakfast, lunch, and dinner, while The Lobby Lounge bar offers cakes, coffee, and evening drinks. Recreational amenities include a rectangular-shaped outdoor pool with an adjacent kids' pool, a 24-hour health club, and a sauna. The 24-hour front desk provides currency exchange, tour arrangements, ticketing, and concierge services, with complimentary wireless Internet access throughout. Located in the heart of the UNESCO World Heritage Site, it is a short stride from the downtown zone with colonial architecture, Chinese temples, and bustling markets, and 0.5 km from Prangin Mall and Komtar. A complimentary shuttle service runs to Batu Ferringhi and selected industrial zones, with Penang International Airport 20 km away.
Pros
Central location within the UNESCO World Heritage Site, a short stride from colonial architecture, Chinese temples, and bustling markets.
Complimentary scheduled shuttle service to Batu Ferringhi and selected industrial zones.
Family room and apartment category with child-friendly amenities, baby-sitting services, and children's meal plans.
Outdoor rectangular pool with adjacent kids' pool and loungers.
Cons
The outdoor pool is not heated.
Designated smoking areas are located outside the building.
Must-do experiences
- Try Penang laksa at Air Itam Laksa for a delicious local dish.
- Visit the Street Art of Georgetown for vibrant photo opportunities.
- Explore Khoo Kongsi, a stunning clan house with rich heritage.
- Discover hidden cafes in Armenian Street for an authentic vibe.
- Shop for local crafts at the Chowrasta Market for unique souvenirs.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
- Two Deluxe Rooms Inter-Connecting2 persons56 sq. feet2 Single beds or 1 Queen-size bedAir conditioningShowerroom details
- Family Room2 persons32 sq. feet1 King-size bed and 1 Sofa bedAir conditioningShowerroom details
- Deluxe King Room2 persons28 sq. feet1 King-size bedAir conditioningShowerroom details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Table tennis
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Washing machine
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
Café Jen offers a delightful fusion of Malaysian and international dishes, ensuring a treat for every palate throughout the day. This contemporary buffet restaurant invites guests to relish authentic flavors in a family-friendly and modern setting.
Location
Magazine Road, George Town, 10300,
Explore George Town
Local Experiences
Khoo Kongsi
12 minutes' walk
A grand clan house showcasing traditional Chinese architecture, rich history, and culture, with stunning decorative features.
Pinang Peranakan Mansion
20 minutes' walk
A museum reflecting the lifestyle of the Peranakan people, featuring ornate furnishings and fascinating cultural displays.
Little India
15 minutes' walk
A vibrant district known for its Indian shops, street food, and colorful shops, perfect for experiencing local culture.
Cheong Fatt Tze
17 minutes' walk
The Blue Mansion offers guided tours showcasing its striking architecture and the intriguing life of its original owner.
Hiking at Penang National Park
20 minutes' drive
Adventurous hiking trails set in lush nature, ideal for thrill-seekers. Guided tours available for deeper exploration.
Spa Day at Tower Spa
5 minutes' walk
A serene escape offering wellness treatments. Relax with massages and rejuvenating therapies in a tranquil environment.
Cafe Jen
1 minute' walk
A casual dining atmosphere with a mix of local and international cuisine. Highlights include the flavorful Nasi Lemak.
Top View Restaurant & Lounge
4 minutes' walk
Offering panoramic views and a fine dining experience, famous for its signature seafood dishes and elegant ambiance.
Penang Times Square
8 minutes' walk
A lively hub featuring cinemas, shops, and eateries. Perfect for families and offers events like movie screenings.
Ghost Museum
9 minutes' walk
An intriguing experience with exhibits on ghost lore and local legends. Great for families and those seeking fun attractions.
How to get around?
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Access special rates for early reservations and start planning your dream beach holiday
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Jen Penang Georgetown By Shangri-La serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Hindi, Malay, Tamil
Number of floors:
17
Number of rooms:
415
Former name
Traders Hotel Penang
Reviews and Ratings
Feedback about Jen Penang Georgetown By Shangri-La from previous guests about their experience.
Pros
Comfortable room
Attentive staff
Complimentary drinks
Huge breakfast selection
Walkable distance
Cons
Long elevator waits
Slow housekeeping
Lame restaurant feel
Guest reviewsShow more reviews
Questions of the users
About Jen Penang Georgetown By Shangri-La
Is parking available for guests staying at the hotel?
22 June 2024
Complimentary parking is provided for all in-house guests. Does the hotel have connecting rooms for families or groups?
12 July 2024
Limited connecting room options are available. For specific inquiries, please reach out to the hotel directly. Is there dedicated motorcycle parking at the hotel?
18 August 2024
Motorcycles can be parked in the designated parking area available for guests. What distinguishes the Club Deluxe Room from the Club Family Room?
5 September 2024
The Club Deluxe Room spans 28 sqm and cannot include a sofa bed, while the Club Family Room, at 32 sqm, can accommodate a sofa bed upon request. Are the benefits of the Club Lounge still available for guests booking Club Rooms?
17 October 2024
Access to Club Lounge benefits is included for Club Rooms, though those offerings will be served at Cafe Jen until further notice. Can children dine for free at the hotel's buffet if accompanied by paying adults?
15 November 2024
Shangri-La Circle members may enjoy complimentary buffet meals for up to two children aged 6 and below when accompanied by a dine-in adult. Is it possible to request a specific room preference during the booking process?
3 December 2024
Guests can indicate specific room preferences at the time of booking, and the hotel will do its best to fulfill those requests. Are pets allowed in the hotel?
20 January 2025
The hotel's policy on pets varies, so it is advisable to confirm directly with the hotel regarding their pet policy before booking. What are the check-in and check-out times for guests?
28 February 2025
Check-in is typically at 3:00 PM and check-out is at 12:00 PM, providing flexibility for guests.Next best alternative
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