Best Western Plus The Connaught Hotel And Spa Bournemouth Exterior photoBest Western Plus The Connaught Hotel And Spa Bournemouth Exterior photoBest Western Plus The Connaught Hotel And Spa Bournemouth Exterior photo
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From115US$ /night
Check-in
22Apr2026Select date
Check-out
23Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

West Hill Road, Bournemouth, United Kingdom, BH2 5PH
-
Close to the beach
Very good
7.6
8.0
/10
4.0
4.0
/5

Best Western Plus The Connaught Hotel And Spa - A West Cliff spa hotel with free parking and beach proximity

This 4-star hotel on West Hill Road offers 81 air-conditioned rooms with free Wi-Fi, flat-screen TVs, and tea/coffee facilities. Accommodations include single rooms, family rooms for up to four guests, and suites with separate living areas. The on-site Bluewater Spa features an 18-meter indoor swimming pool, Jacuzzi, steam room, sauna, and four treatment rooms offering massages and facials. The Connaught Brasserie serves dinner until 9pm with menus created by AA Rosette chefs, while The Connaught Gin Bar offers over 200 gin varieties. Located 3 km from Bournemouth Central station, the property provides free parking and is a 2-minute walk from local beaches. Business amenities include meeting rooms for up to 120 guests and a 24-hour gin bar for hotel guests.

Pros

Free access to spa facilities including pool, gym, and relaxation lounge for all guests

Complimentary parking available when booking directly through the hotel

Multiple dining options including a gin bar with over 200 varieties and AA Rosette restaurant

Family-friendly accommodations with rooms accommodating up to four guests and cots available

Multilingual staff speaking English, Spanish, French, Hungarian, Latvian, Polish, Portuguese, and Romanian

Cons

The spa area is not wheelchair accessible despite having a lift

Electric vehicle charging point available at an additional £10 fee

Must-do experiences

  • Take a stroll along Bournemouth Pier for stunning coastal views.
  • Visit the Russell-Cotes Art Gallery & Museum for local history.
  • Savor fresh seafood at The Crab at Bournemouth for a local delight.
  • Explore the enchanting gardens of the Lower Gardens in the city.
  • Discover hidden street art on the Graffiti Wall near Westover Road.
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Select your room type

Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Standard Double Room
2 persons
140 sq. feet 
1 Double bed
Heating
Air conditioning
Standard Twin Room
2 persons
140 sq. feet 
2 Single beds
Heating
Air conditioning
Single Room
2 persons
100 sq. feet 
1 Single bed
Heating
Air conditioning
Superior Double Room
2 persons
175 sq. feet 
1 King-size bed
Heating
Air conditioning
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Prices and availability

View real-time room availability and secure the best rate for your travel dates

Facilities

Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Public Bath

Room features

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

The Connaught Hotel and Spa invites guests to indulge in a delightful dining experience at The Connaught Brasserie, where modern British cuisine takes center stage. With a focus on inclusivity for various dietary preferences, this inviting venue is perfect for both casual lunches and more leisurely dinners, making it an essential stop for travelers seeking authenticity and warmth.
Best Western Plus The Connaught Hotel And Spa Bournemouth Restaurant photo
Best Western Plus The Connaught Hotel And Spa Bournemouth Restaurant photo
Best Western Plus The Connaught Hotel And Spa Bournemouth Restaurant photo

The Connaught Brasserie

Modern British
Ambiance
A welcoming space that balances contemporary design with a relaxed atmosphere, perfect for enjoying a meal with friends or family.
Key Offerings
The menu delights with British classics and innovative dishes, catering to vegetarian, vegan, gluten-free, and dairy-free diets; ideal for any palate.
Reservation
Recommended due to limited seating during peak hours.
Open for lunch and dinner from 12:00 - 21:00, and limited hours on Sunday from 12:00 - 16:00.

Best Western Plus The Connaught Hotel And Spa Location

West Hill Road, Bournemouth, United Kingdom, BH2 5PH
Map view
West Hill Road, Bournemouth, United Kingdom, BH2 5PH
Nearby
Parking area
Bournemouth International Centre
2000 ft
The Triangle
Upside Down House
1100 ft
Library
Bournemouth Library
1900 ft
Amusement Park
Treehouse Family Play
1300 ft
Church
Church of St Michael
1400 ft
Mall
BH2 Leisure Complex
1600 ft
Cinema
Odeon Bournemouth BH2
1500 ft
Fireworks
1200 ft
Restaurants
Cristallo
700 ft
3 West Cliff Road
Indian Ocean Restaurant and Takeaway
800 ft
4 West Cliff Road
Miso Korean Restaurant
700 ft
4A West Cliff Road
Pizzeria Triangolo
1600 ft
146 Commercial Road
Brewhouse & Kitchen Bournemouth
1600 ft
152-154 Commercial Road
Ojo Rojo
1700 ft
106 Commercial Road The Triangle
Sorriso
1400 ft
14 Poole Hill
Pinocchio Bournemouth
1500 ft
18 Poole Hill
Trouville
1000 ft
5 Priory Road
Explore Bournemouth
Local Insider Tips
Top Attractions
Activities
Dining
Entertainment
Bournemouth Beach
Bournemouth Beach
10 minutes' walk
Renowned for its golden sands and vibrant atmosphere, ideal for sunbathing and beach sports.
Bournemouth Pier
Bournemouth Pier
11 minutes' walk
A lively pier featuring amusements, restaurants, and stunning views, perfect for family outings.
Russell-Cotes Art Gallery & Museum
Russell-Cotes Art Gallery & Museum
5 minutes' drive
Showcases fine art and historical artifacts in a stunning Victorian mansion set on the cliffs.
Lower Gardens
Lower Gardens
10 minutes' walk
Beautifully landscaped gardens with seasonal flower displays, perfect for a leisurely stroll.
Water Sports at Bournemouth Beach
10 minutes' walk
Enjoy thrilling activities like jet skiing and paddleboarding, with rentals available directly on the beach.
Treehouse Family Play
Treehouse Family Play
5 minutes' walk
An indoor adventure zone for kids featuring climbing walls and soft play, ideal for family fun.
Cristallo
Cristallo
3 minutes' walk
Italian dining with a cozy ambiance, offering classic dishes like pasta and pizzas, with vegetarian options.
Miso Korean Restaurant
Miso Korean Restaurant
3 minutes' walk
Delicious Korean cuisine in a lively setting, known for its bibimbap and BBQ grills, catering to various dietary needs.
Halo Nightclub
5 minutes' walk
A dynamic nightlife venue with DJs and dance floors, popular among locals and tourists alike.
Bournemouth Pavilion Theatre
Bournemouth Pavilion Theatre
12 minutes' walk
A historic venue hosting a variety of performances, from concerts to theatrical shows, ideal for culture lovers.
How to get around?
City Centre
Bournemouth5 min  ·  1400 ft
Airports
Bournemouth (BOH)18 min  ·  7.1 mi
Southampton (SOU)83 min  ·  34.1 mi
Train
Bournemouth Central Station22 min  ·  1.1 mi
Bus
Bus stop8 min  ·  2000 ft
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP17.50 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian
Year renovated:
2011
Number of rooms:
52
Former name
BEST WESTERN, The Connaught Hotel

Reviews and Ratings

Feedback about Best Western Plus The Connaught Hotel And Spa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Best Western Plus The Connaught Hotel And Spa generally provides a pleasant stay, with many guests enjoying the convenient location near the beach and various shops and restaurants. The spa facilities, including the sauna, steam room, and pool with loungers, are frequently mentioned as a highlight. While the parking can be tight, and a few guests have noted occasional issues with the air conditioning or water pressure, the availability of breakfast with hot and continental buffet options is usually appreciated.
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Review score
Based on 925 verified reviews
7.4/10
Very good
71%
Recommend
Paid Wi-Fi
9.0/10
Location
8.6/10
Value for money
7.5/10
Free Wi-Fi
7.8/10
Pros
Friendly staff
Spa facilities
Good breakfast
Clean hotel
Great location
Cons
Tiny room
Stained carpet
Guest reviews
based on 925 reviews
7.4/10
based on 1720 reviews
7.6/10
jackson from united kingdom
Couple
superior double room
4 nights in November 2025
|
Reviewed:February 13, 2026
9.5/10

a good getaway

ample natural lightcomfortable bedtasteful decorationunmanned reception area
the room offered ample natural light and space for relaxation. tea and coffee facilities were readily available. i found the bed very comfortable. the room was tastefully decorated.
the reception area was occasionally unmanned. it would have been helpful to have consistent staff presence for immediate assistance. this sometimes led to minor delays.
Service
9/10
The staff was attentive. They addressed all requests promptly and courteously. i felt very welcome and well taken care of, and their support greatly enhanced my stay. the service was perfect.
Location
10/10
the hotel's location provides easy access to nearby attractions. the beach is a short walk away. i found it easy to explore the gardens, offering a scenic route into the town center.
Dining
9/10
breakfast offered a wide array of choices to suit various tastes! the selection included both hot and cold options. the food quality was very high, and the dining area was always clean.
Facilities
10/10
The swimming pool and spa provided a peaceful escape. the pool temperature was warm and inviting. i found the facilities to be very clean and well-kept. We loved the pool. But the sauna was even better!
0 Helpful
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Edgar from Germany
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed:February 12, 2026
8.7/10

Satisfactory stay

warm roomquiet roomsoundproof room
I had a standard double room. It was warm. The room was also quiet. The pool and jacuzzi were quite enjoyable. We had drinks in the bar. They had a good gin selection (my favourite drink!).
Rooms were not soundproof. Drunken wedding guests celebrated in the corridor outside our room. This kept us awake.
Service
9/10
Staff were very helpful and friendly. I could see they offered assistance with carrying plates during breakfast. This seemed thoughtful.
Facilities
8/10
The hotel has a 25-meter indoor swimming pool. Air conditioning is available in the room. The site provides parking (very convenient). The location allows walking to town or the beach.
Dining
9/10
Breakfast had a good selection of items. Replenishment of food was consistent. Guests had the option to sit outside in the courtyard. One could finish coffee there.
0 Helpful
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Dominic from United Kingdom
Family with children
Superior Double Room
3 nights in November 2025
|
Reviewed:December 30, 2025
8.5/10

Comfortable and Convenient Stay

great selectionfriendly staffterrible signal
The breakfast had a great selection. The staff were helpful and friendly, addressing guests in a cute manner. The hotel is very close to the beach for easy access. I appreciated the lovely courtyard for drinks and photos.
The room felt somewhat dated. The tv signal was terrible with constant interruptions. The internet connection was also not very good .
Rooms
8/10
My room included storage space for clothes. It also included amenities like a balcony and air conditioning which worked. The general cleanliness was good with tidy spaces and fresh linens.
Location
9/10
The hotel has a quiet location. The beach is easily accessible from the hotel. The hotel location is near the show venue at the bic. It made attending events very convenient.
0 Helpful
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Justin from Canada
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed:December 12, 2025
8.8/10

Great Spa Experience and Convenient Location

room upgraderelaxing massage
I received a free room upgrade and it was a quiet , clean space. The spa was a good size , offering a relaxing massage. I found the location perfect and the staff helpful.
Dining
9/10
Breakfast was buffet style and offered plenty of choice with very good options. I found the variety satisfying , and it started my day well.
Rooms
8/10
The room included nice furnishings and decor . It provided adequate space for luggage and movement , which was beneficial.
Location
9/10
The location was great and within walking distance to many attractions , and it was convenient. The proximity to various points of interest made exploring easy.
Facilities
10/10
The hotel has a good sized swimming pool , a sauna , and a steam room available . These facilities was clean and well-kept , promoting relaxation.
Service
8/10
The staff throughout the hotel were very good , and special mention goes to the friendly barman. Reception could be more cute and friendly , especially at initial contact.
0 Helpful
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Pete from United Kingdom
Couple
Standard Twin Room
4 nights in August 2025
|
Reviewed:August 29, 2025
8.5/10

convenient STAY

separate bedshotel spapool areafruit salad
the room was clean. my standard twin room included two separate beds. the hotel spa had a nice sauna and steam room. i also used the pool area, it had 20 loungers.
i found breakfast to be poor. there was no fruit SALAD. the hot buffet kept running out, it was annoying.
Service
9/10
the staff were generally friendly. breakfast area staff, in particular, were attentive. i requested additional items and they were delivered quickly. generally, the team seemed helpful .
Location
8/10
this hotel is located a short walk to the bic. the hotel also has lovely gardens that ARE accessible. there is on-site parking , it cost extra. i found it a suitable spot.
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Questions of the users
About Best Western Plus The Connaught Hotel And Spa
Will the pool and restaurant be open during my visit, and is parking complimentary?
23 January 2024
The Brasserie and Breakfast Room are open. The pool has resumed operations, but please note that one hour of swimming per person each day must be booked in advance.
Are there rooms equipped with walk-in showers for easier access?
10 March 2024
Yes, walk-in showers are available in select rooms to accommodate guests with varying needs.
How does parking work for guests? Is there a fee?
15 February 2024
Parking operates on a first-come, first-served basis and is charged at £8 per day. If the car is taken out, there is no guarantee of a space upon return.
Is there wheelchair accessibility within the hotel?
5 April 2024
Yes, the hotel features wheelchair-accessible rooms for guests requiring assistance.
What does Afternoon Tea cost at the hotel?
11 May 2024
Traditional Afternoon Tea is priced at £35.00 for two people.
Are the pool and jacuzzi available for guests staying at the hotel?
20 June 2024
Yes, the use of the pool and jacuzzi is included in the room rate for guests.
Can smoking be done in the balcony areas?
8 July 2024
Smoking is not permitted within the hotel premises; it is allowed only in designated outdoor areas such as the car park and terraced garden.
Is it possible for couples to book a joint hour in the pool?
19 August 2024
Yes, couples can book a one-hour swimming slot together in the pool.
Do all guest rooms include a fridge for storing items?
22 September 2024
Fridges are not standard in all rooms, but select executive rooms and suites feature this amenity.
Can children access the swimming pool facilities at the spa?
30 October 2024
Children are welcome to use the swimming pool if accompanied by an adult during specific times.

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Rooms and Guests2 Guests, 1 Room