HOLIDAY INN HOTEL & SUITES ROCHESTER - MARKETPLACE BY IHG, Rochester
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Key details
About the Hotel
800 Jefferson Road, Rochester, 14623,
-
Close to Marketplace Outlets
Very good
7.4
7.5
/10
3.5
3.9
/5
Loved by Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg guests
excellent breakfast
heated pool
comfortable beds
great location
clean hotel
"The pool was heated so that was perfect."
Tyler from Canada
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"Breakfast was excellent great selection, food was hot fresh and tasty"
Nancy from United States
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"It was nice, clean and good location. Beds were comfy as well. Pool was really warm!"
Brett from Canada
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"The breakfast buffet was excellent! Great location, easy to get to and near lots of restaurants/shopping."
Krissy from United States
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"Everything you need is under one roof, convenience store, a couple of eateries, a lounge, laundry, barber shop, even a cinema."
RStorbeck@msn.com from United States
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Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg - Family-friendly hotel with a heated indoor pool, complimentary breakfast, and evening social events
Offering a heated indoor pool, complimentary breakfast, and evening social events, Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg is a family-friendly 3-star hotel located just off I-390. The hotel features the largest heated indoor pool in the area, open year-round with a shallow end and sun loungers. A complimentary breakfast is served each morning at Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg. The on-site Marketplace Grill serves American cuisine, and kids ages 11 and under eat free when dining with paying adults. Evening social events provide complimentary drinks and snacks. The rooms at Holiday Inn Hotel are equipped with microwaves, refrigerators, work desks, and free high-speed Wi-Fi. The hotel also houses a well-stocked fitness center, a business center, and meeting facilities for up to 150 guests. Additional amenities include a 24-hour front desk, laundry services, and accessible parking with an electric vehicle charging station. The property is within walking distance of shops and restaurants, and a short drive to the Strong National Museum of Play, Marketplace Mall, and Seabreeze Amusement Park. The Rochester Riverside Convention Center is 8 km away, and Greater Rochester International Airport is 10 km from the hotel.
Pros
Express check-in/check-out is available
Shared lounge/TV area is provided for guests
CCTV in common areas and smoke alarms enhance safety
Cons
The indoor pool area can become uncomfortably warm
The hotel's hallways and elevator areas have been noted as dated and in need of cleaning
Must-do experiences
Try the Garbage Plate at Nick Tahou Hots for a local favorite.
Visit the Strong National Museum of Play for family-friendly fun.
Explore the Seneca Park Zoo for a great day out in nature.
Discover the Eastman Museum for photography and film history.
Stroll through the Rochester Public Market for fresh local goods.
Select your room type
Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Standard King Room
2 persons
19 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard Room Two Queen Beds
2 persons
19 sq. feet
2 King Size Beds
Air conditioning
Bathtub
room details
King Suite Non-Smoking
2 persons
19 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details
Show all rooms
Prices and availability
View real-time room availability and secure the best rate for your travel dates
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Very good
7.6/10Review score
General
No smoking on site
Wi-Fi
Free parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Leisure/ TV room
Shallow end
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At the Holiday Inn Hotel & Suites Rochester - Marketplace, guests can enjoy diverse dining options that cater to families and travelers alike. The Marketplace Grill offers a warm, inviting atmosphere perfect for savoring classic American cuisine, with special perks for families and engaging evening socials.
Marketplace Grill
American
Ambiance
Family-friendly, traditional setting ideal for casual dining and gatherings.
Key Offerings
Indulge in an array of American favorites, with complimentary breakfast offered Monday through Friday. Families will appreciate the perk of up to 2 kids ages 11 and under eating free from the main menu. Don't miss the Evening Social from Monday to Wednesday, featuring delightful snacks and drinks.
Reservation
no
Breakfast served Monday through Friday; Evening Social Monday through Wednesday from 5:30 PM to 7:30 PM.
Location
800 Jefferson Road, Rochester, 14623,
Explore Rochester
Explore Local Excitement
Top Attractions
Activities
Dining
Entertainment
Marketplace Outlets
25 minutes' walk
A shopping haven featuring diverse brands and local shops, perfect for fashion enthusiasts.
Mount Hope Cemetery
10 minutes' drive
A historic cemetery with stunning landscapes, famous for its beautiful architecture and peaceful trails.
Highland Park
10 minutes' drive
A spacious park known for its beautiful gardens, walking paths, and seasonal events like the Lilac Festival.
Regal Cinemas Henrietta Stadium 18
10 minutes' walk
A multi-screen movie theater offering the latest films, featuring comfy seating and a classic cinema experience.
The Clubhouse Fun Center
15 minutes' walk
An entertainment center featuring bowling, arcade games, and mini-golf, ideal for family fun.
Lasertron
15 minutes' walk
A high-energy laser tag venue with thrilling gameplay, great for team-building or a fun outing with friends.
Buckland Park
10 minutes' drive
Offers hiking and picnic areas for a refreshing outdoor experience, perfect for relaxation amidst nature.
Pi Craft Pizza
9 minutes' walk
Casual dining offering customizable pizzas with fresh ingredients, ideal for a quick and delicious meal.
Sonic Drive-In
4 minutes' walk
Fast-food spot known for its burgers, shakes, and classic drive-in experience; great for a quick bite.
Desiato's Deli & Subs
11 minutes' walk
A local eatery famous for its hearty subs and deli sandwiches, perfect for a satisfying lunch option.
Cinemark Movies 10
20 minutes' walk
A lively cinema with a variety of films and genres, hosting family-friendly screenings and new releases.
Bill Gray's Iceplex
20 minutes' walk
An ice skating rink offering public skate sessions and local hockey games, fun for all ages.
How to get around?
City Centre
Rochester 13 min · 5.1 mi
Airports
Greater Rochester International (ROC) 15 min · 6.0 mi
Buffalo Niagara International (BUF) 157 min · 64.9 mi
Train
Rochester, NY Station 13 min · 5.2 mi
Rochester Amtrak 13 min · 5.3 mi
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs USD 15.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2008
Number of rooms:
238
Former name
Rochester Marketplace Inn
Reviews and Ratings
Feedback about Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg from previous guests about their experience.
Review score
Based on 298 verified reviews
6.8 /10
Nice
56 %
Recommend
Breakfast
5.4/10
Cleanliness
8.3/10
Comfort
8.0/10
Facilities
7.6/10
Free WiFi
7.0/10
Location
8.5/10
Paid Wi-Fi
7.5/10
Staff
8.0/10
Value for money
7.3/10
Pros
Clean rooms
Heated pool
Breakfast buffet
Convenient location
Cons
Limited toiletries
Staff unfriendliness
Room maintenance issues
Inconsistent service
Guest reviews
based on 157 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg
Are there any jacuzzi tubs available in the hotel rooms?
10 February 2025
There are currently no jacuzzi tubs in any of the hotel rooms.
Is the swimming pool accessible for guests at this time?
25 March 2025
The swimming pool is open for guests. Operating hours are daily from 7 AM to 10 PM.
What is the breakfast schedule for guests?
15 January 2025
Breakfast is served daily from 6:30 AM to 9:30 AM, providing a great start to your day.
Are adjoining rooms available for families traveling together?
5 April 2025
Availability of adjoining rooms is limited, and they may be booked based on the current occupancy.
Do all suites include a pull-out sofa?
20 February 2025
Yes, all suites are equipped with a pull-out sofa for added comfort.
Is there a no-smoking policy within the hotel?
30 May 2024
The hotel maintains a strict 100% non-smoking policy throughout the premises.
Are there any additional charges during check-in?
12 July 2024
A refundable security deposit is required at check-in, which will be returned upon checkout as long as there are no damages.
What are the pool rules regarding children?
10 April 2024
Children must be accompanied by an adult in the pool area, and a time slot must be reserved at check-in.
Is there a fee for phone calls made from the guest room?
15 June 2024
Phone calls are charged at 13 pence per minute plus the phone company's access charge.
What steps are taken to ensure a clean and safe environment?
30 August 2024
The hotel follows stringent hygiene protocols and cleaning measures to ensure a safe stay for all guests.