Are there any jacuzzi tubs available in the hotel rooms?
10 February 2025
There are currently no jacuzzi tubs in any of the hotel rooms.
75 photos
HOLIDAY INN HOTEL & SUITES ROCHESTER - MARKETPLACE BY IHG, Rochester
87US$
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Key details
About the Hotel
800 Jefferson Road,
Rochester,
New York,
United States,
14623,
New York State
- Close to Marketplace Outlets
Very good
7.4
7.5
3.5
3.8
Loved by Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg guests
"The pool was heated so that was perfect."
"Breakfast was excellent great selection, food was hot fresh and tasty"
"It was nice, clean and good location. Beds were comfy as well. Pool was really warm!"
"The breakfast buffet was excellent! Great location, easy to get to and near lots of restaurants/shopping."
"Everything you need is under one roof, convenience store, a couple of eateries, a lounge, laundry, barber shop, even a cinema."
Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg - Family-friendly hotel with a heated indoor pool, complimentary breakfast, and evening social events
Offering a heated indoor pool, complimentary breakfast, and evening social events, Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg is a family-friendly 3-star hotel located just off I-390. The hotel features the largest heated indoor pool in the area, open year-round with a shallow end and sun loungers. A complimentary breakfast is served each morning at Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg. The on-site Marketplace Grill serves American cuisine, and kids ages 11 and under eat free when dining with paying adults. Evening social events provide complimentary drinks and snacks. The rooms at Holiday Inn Hotel are equipped with microwaves, refrigerators, work desks, and free high-speed Wi-Fi. The hotel also houses a well-stocked fitness center, a business center, and meeting facilities for up to 150 guests. Additional amenities include a 24-hour front desk, laundry services, and accessible parking with an electric vehicle charging station. The property is within walking distance of shops and restaurants, and a short drive to the Strong National Museum of Play, Marketplace Mall, and Seabreeze Amusement Park. The Rochester Riverside Convention Center is 8 km away, and Greater Rochester International Airport is 10 km from the hotel.
Pros
Express check-in/check-out is available
Shared lounge/TV area is provided for guests
CCTV in common areas and smoke alarms enhance safety
Cons
The indoor pool area can become uncomfortably warm
The hotel's hallways and elevator areas have been noted as dated and in need of cleaning
Must-do experiences
- Try the Garbage Plate at Nick Tahou Hots for a local favorite.
- Visit the Strong National Museum of Play for family-friendly fun.
- Explore the Seneca Park Zoo for a great day out in nature.
- Discover the Eastman Museum for photography and film history.
- Stroll through the Rochester Public Market for fresh local goods.
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Select your room type
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Standard King Room
2 persons
205 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard Room Two Queen Beds
2 persons
205 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
King Suite Non-Smoking
2 persons
205 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Standard Room
2 persons
205 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Prices and availability
View real-time room availability and secure the best rate for your travel dates
Facilities
Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Holiday Inn Hotel & Suites Rochester - Marketplace, guests can enjoy diverse dining options that cater to families and travelers alike. The Marketplace Grill offers a warm, inviting atmosphere perfect for savoring classic American cuisine, with special perks for families and engaging evening socials.
Location
800 Jefferson Road,
Rochester,
New York,
United States,
14623,
New York State
Map view
800 Jefferson Road,
Rochester,
New York,
United States,
14623,
New York State
City landmarks
Shopping Area
Marketplace Outlets
1.2
mi
Cemetery
Mount Hope Cemetery
2.9
mi
Park
Highland Park
3.1
mi
Mall
Market Square
2000 ft
Landmark
Victory Church
2500 ft
Mall
Henrietta Plaza
2700 ft
Church
Victory Baptist Church
2700 ft
Landmark
Regal Cinemas Henrietta Stadium 18
3000 ft
Landmark
The Clubhouse Fun Center
3400 ft
Landmark
Church of Christ
3600 ft
Landmark
Lasertron
3700 ft
Landmark
Chuck E. Cheese's
4100 ft
Landmark
ESL Sports Center
4100 ft
Church
Brighton United Church-Christ
4200 ft
Landmark
Rochester Institute of Dog
4400 ft
Landmark
The Warrior Factory
4600 ft
Park
Henrietta Veterans Memorial
1.3
mi
Landmark
Bill Gray's Regional Iceplex
5100 ft
Landmark
Cinemark Movies 10
1.2
mi
Landmark
Bill Gray's Iceplex
1.0
mi
Landmark
RPM Raceway
1.0
mi
Public Building
Nys Dmv
1.0
mi
Farm
Gro-Moore Farms
1.6
mi
Landmark
Altitude Trampoline Park
1.0
mi
Landmark
Field & Stream
1.1
mi
Landmark
Pole Position Raceway
1.1
mi
Landmark
Amy Karch Memorial Garden
1.1
mi
Shopping Area
Southtown Plaza
1.4
mi
Landmark
Revolution Karaoke
1.5
mi
Landmark
Brighton Sports Zone
1.5
mi
Nearby
Regal Cinemas Henrietta Stadium 18
1900 ft
Restaurants
Sonic Drive-In
1100 ft
945 Jefferson Road
Dunkin'
2000 ft
942 Jefferson Rd
Jimmy John's
2400 ft
1635 E Henrietta Rd Ste 4
Pi Craft Pizza
2300 ft
100 Marketplace Dr Suite 100
Desiato's Deli & Subs
2800 ft
1475 E Henrietta Rd
CoreLife Eatery
2300 ft
100 Marketplace Drive Suite # 520
Naan-Tastic
2400 ft
100 Marketplace Dr. Suite 550
Five Guys
3100 ft
1100 Jefferson Road
DiBella's Old Fashioned Submarines
2800 ft
620 Jefferson Rd
Explore Rochester
Explore Local Excitement
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs US$15 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2008
Number of rooms:
238
Former name
Rochester Marketplace Inn
Reviews and Ratings
Feedback about Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg from previous guests about their experience.
Pros
Clean rooms
Heated pool
Breakfast buffet
Convenient location
Cons
Limited toiletries
Staff unfriendliness
Room maintenance issues
Inconsistent service
Guest reviewsOpen reviewsQuestions of the users
About Holiday Inn Hotel & Suites Rochester - Marketplace By Ihg
Is the swimming pool accessible for guests at this time?
25 March 2025
The swimming pool is open for guests. Operating hours are daily from 7 AM to 10 PM.
What is the breakfast schedule for guests?
15 January 2025
Breakfast is served daily from 6:30 AM to 9:30 AM, providing a great start to your day.
Are adjoining rooms available for families traveling together?
5 April 2025
Availability of adjoining rooms is limited, and they may be booked based on the current occupancy.
Do all suites include a pull-out sofa?
20 February 2025
Yes, all suites are equipped with a pull-out sofa for added comfort.
Is there a no-smoking policy within the hotel?
30 May 2024
The hotel maintains a strict 100% non-smoking policy throughout the premises.
Are there any additional charges during check-in?
12 July 2024
A refundable security deposit is required at check-in, which will be returned upon checkout as long as there are no damages.
What are the pool rules regarding children?
10 April 2024
Children must be accompanied by an adult in the pool area, and a time slot must be reserved at check-in.
Is there a fee for phone calls made from the guest room?
15 June 2024
Phone calls are charged at 13 pence per minute plus the phone company's access charge.
What steps are taken to ensure a clean and safe environment?
30 August 2024
The hotel follows stringent hygiene protocols and cleaning measures to ensure a safe stay for all guests.Next best alternative
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