Mercure Sydney Room photoMercure Sydney Room photoMercure Sydney People photo
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Check-in
04May2026Select date
Check-out
05May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

818-820 George Street, Sydney, Australia, 2000
-
Close to The Goods Line
Great
8.4
8.5
/10
4.1
3.9
/5

Mercure Sydney - A 4-star CBD hotel with rooftop pool, accessible facilities, and proximity to Central Station

This 4-star hotel offers 517 rooms with Standard, Superior City View, Deluxe, Family, Balcony, and Suite categories ranging from 28m² to 34m². All rooms feature smart TVs with streaming capabilities, bedside USB ports, rain showers, and pillow menus. The property provides wheelchair-accessible rooms with roll-in showers, grab rails, and accessible parking. Mercure Sydney houses Platform 818 restaurant serving modern Australian cuisine and Eve's Bar offering local craft beers and pub food. The 15th floor features a 12m x 4m indoor heated pool, fitness center, and sauna. Located 200 meters from Central Station, the hotel provides direct Airport Link access and is within 1.5km of Darling Harbour and 3km of Sydney Opera House. Business amenities include 343m² Grand Central conference space accommodating 400 delegates, seven meeting rooms, and complimentary Wi-Fi for Accor Live Limitless members. The concierge at Mercure Sydney provides local attraction information and 24-hour luggage storage services.

Pros

Direct access to Central Station and Airport Link transportation

Rooftop heated pool, fitness center, and sauna on Level 15

Wheelchair-accessible rooms with roll-in showers and grab rails

Platform 818 restaurant serving modern Australian cuisine

343m² conference space accommodating 400 delegates

Cons

Standard Wi-Fi access requires daily payment of $10

No bathtubs in rooms except Family category

Must-do experiences

  • Stroll through the Royal Botanic Garden for beautiful views.
  • Try the iconic meat pie at Harry's Café de Wheels nearby.
  • Visit the Art Gallery of New South Wales for stunning exhibits.
  • Explore the vibrant Paddington Markets on Saturdays for local crafts.
  • Catch a ferry from Circular Quay to Manly for breathtaking scenery.
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Select your room type

Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Superior Room Two Double Beds City View
2 persons
305 sq. feet 
2 Double beds
City view
Shower
Heating
Superior Queen Room City View
2 persons
305 sq. feet 
1 King-size bed
City view
Shower
Heating
Superior King Room City View
2 persons
305 sq. feet 
1 King-size bed
City view
Shower
Heating
Standard King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
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Prices and availability

View real-time room availability and secure the best rate for your travel dates

Facilities

Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Mercure Sydney offers two enticing dining experiences that celebrate local flavors and culinary diversity. From modern Australian fare to an eclectic mix of international cuisines, guests can relish in vibrant atmospheres while enjoying thoughtfully crafted menus.
Mercure Sydney Restaurant photo

Platform 818

Australian
Ambiance
Family-friendly, Modern
Key Offerings
Indulge in a modern take on classic dishes featuring locally-sourced ingredients, with options that cater to vegetarian, vegan, gluten-free, and dairy-free patrons. Enhanced by a cozy ambiance, it's ideal for families and gatherings.
Reservation
Recommended
Tuesday to Thursday 18:00 - 22:00, Friday and Saturday 17:00 - 22:00

Eve's Bar

American, British, Australian
Ambiance
Modern
Key Offerings
Perfect for pre-theatre dining, Eve's Bar showcases a menu filled with modern interpretations of traditional dishes. Guests can savor a selection of beers from a local brewery while enjoying a relaxed, contemporary setting that encourages social dining.
Reservation
Recommended
Open daily from 12:00 - 21:30

Mercure Sydney Location

818-820 George Street, Sydney, Australia, 2000
Map view
818-820 George Street, Sydney, Australia, 2000
Nearby
Shopping Area
Central Park
1500 ft
Gallery
White Rabbit Gallery
1700 ft
Restaurants
Platform 818
300 ft
818 George Street
Khao Yum
100 ft
12-26 Regent St Chippendale
Mekong
700 ft
14 Kensington Street Chippendale
Gavroche Chippendale
600 ft
2-10 Kensington St Level 1
Kensington Street Social
600 ft
3 Kensington Street Chippendale
Eastside Bar & Grill
700 ft
2-10 Kensington Street First Floor
Olio Kensington Street
600 ft
The Old Rum Store L 2 2-10 Kensington St Chippendale
Holy Duck
700 ft
The Old Rum Store
Andiamo
800 ft
9 Kensington St
Viet
700 ft
185-211 Broadway
Explore Sydney
Explore the Neighborhood
Top Attractions
Activities
Dining
Entertainment
SEA LIFE Sydney Aquarium
SEA LIFE Sydney Aquarium
25 minutes walking
Home to over 13,000 marine animals, this aquarium impresses with interactive displays and unique experiences.
Darling Harbour
Darling Harbour
20 minutes walking
A vibrant waterfront, featuring restaurants, shops, and attractions like the Australian National Maritime Museum.
Chinese Garden of Friendship
Chinese Garden of Friendship
15 minutes walking
A serene oasis in the city, offering beautiful landscapes, traditional Chinese architecture, and a scenic teahouse.
Powerhouse Museum
Powerhouse Museum
10 minutes walking
Showcasing science and design, this museum offers interactive exhibits and is perfect for families and curious minds.
Cycling at The Goods Line
8 minutes walking
A scenic cycling route connecting key attractions. Bike rentals are available nearby for a fun, active day.
Relaxation at Wentworth Park
16 minutes walking
An ideal green space for picnics, walking, or jogging. Enjoy peaceful surroundings and beautiful gardens.
Platform 818
Platform 818
1 minute walking
A contemporary eatery serving local favorites with a casual atmosphere. Perfect for a quick bite or family meal.
Khao Yum
Khao Yum
1 minute walking
Thai restaurant known for its vibrant dishes and fresh ingredients, ideal for both casual and special dining.
Mekong
Mekong
3 minutes walking
Savor delicious Southeast Asian cuisine in a cozy setting. Notable for its flavorful street food-inspired dishes.
The Enmore Theatre
10 minutes drive
Historic venue hosting live music and performances. Known for its engaging atmosphere and diverse lineup.
Comedy at The Comedy Store
10 minutes drive
Experience laugh-out-loud performances from local and international comedians in a lively setting. Perfect for a fun night out.
How to get around?
City Centre
Sydney17 min  ·  4600 ft
Airports
Kingsford Smith (SYD)12 min  ·  4.8 mi
Wollongong (WOL)152 min  ·  62.7 mi
Train
Central Station Sydney6 min  ·  1700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 10 am
Guest Parking
Public parking is possible on site at AUD 45 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of AUD 35 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Japanese, Chinese, Russian, Korean, Hindi, Bahasa Indonesian, Chamorro, Macedonian, Burmese, Swahili, Tamil, Thai, Tagalog / Filipino, Urdu, Vietnamese
Year renovated:
2008
Number of floors:
14
Number of rooms:
517

Reviews and Ratings

Feedback about Mercure Sydney from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Mercure Sydney impresses many guests with its convenient location near Railway Square and Central train station, making it easy to explore the city and access various food options including Eat Street. The recently renovated rooms often receive positive comments, with features like rain showers and customizable lighting. Some guests have mentioned inconsistent temperatures and occasional random lighting issues, but overall the spacious rooms, comfortable beds, and amenities like the indoor pool and sauna contribute to a pleasant stay. The hotel's happy hour and on-site restaurant are also frequently mentioned as attractive perks.
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Review score
Based on 3570 verified reviews
8.1/10
Great
84%
Recommend
Location
9.2/10
Staff
8.9/10
Breakfast
8.1/10
Paid Wi-Fi
8.2/10
Pros
Friendly staff
Excellent location
Comfortable bed
Cons
Small room
Slow service
Guest reviews
based on 3570 reviews
8.1/10
based on 5718 reviews
4/5
based on 8902 reviews
8.4/10
Francis from France
Couple
Standard Queen Room
4 nights in November 2025
|
Reviewed:February 02, 2026
9/10
extra spacerooftop poolbreakfast variety
my room was a standard queen room. it was quite spacious and i noted extra space for luggage. the rooftop pool was a great addition and the gym facilities were good. the breakfast buffet had lots of variety and the food tasted good.
the air conditioning made a loud noise when set below 21 degrees celsius.
0 Helpful
adam from australia
Single
superior queen room city view
3 nights in November 2025
|
Reviewed:January 29, 2026
8.8/10

central location is a charm

central locationmodern designconvenient towels
The location was superb. I walked everywhere easily! the room had a modern design and felt clean. i also used the gym and pool. They provided towels, convenient.
The air conditioning was quite noisy at night. It occasionally woke me up.
Location
9/10
the hotel is near many restaurants, so finding a place to eat was simple. public transport is easily accessible since the train station is within walking distance. the central business district is very close.
Service
9/10
The staff was very helpful and kind . They provided umbrellas upon request. the concierge was knowledgeable about the area, and they provided useful directions. the breakfast service was prompt and efficient.
Facilities
8/10
The hotel has a gym including three treadmills and two stationary bikes. It is well maintained. the pool area includes twenty loungers and a shaded section. the sauna provides a relaxing experience.
Rooms
9/10
The room had a comfortable bed with quality linens. This ensured a good night's sleep. the bathroom included two separate sinks and a rainfall shower. That was a very nice amenity. the room was quite spacious.
0 Helpful
|
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John from Australia
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed:January 26, 2026
9.3/10

Excellent Central Location

train accesspleasant staffcharging portshigh price
The location worked well for accessing trains and buses (really helpful for getting around). Staff were pleasant at check-in and check-out. The room had many ports for charging devices, convenient. I appreciated the room lighting. It added some color.
The price for my city view room felt a bit high for just one night. I think it's important to consider value for money.
Dining
9/10
The restaurant is large. Guests don't feel crowded. Breakfast was generous, a worthwhile addition. I'd recommend it especially if you want to start your day well.
Service
9/10
The staff were friendly and helpful (I really appreciated this). The front desk managed check-in and check-out efficiently. I felt supported and cared for during my time at the hotel.
Location
10/10
The hotel is near public transport, including the central train station. Restaurants and bars are within walking distance. This provided plenty of dining options. The location is good for exploring the area.
0 Helpful
|
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Lee from South Korea
Family with children
Standard Queen Room
3 nights in November 2025
|
Reviewed:January 18, 2026
5/10

inconsistent experience

convenient locationdirty carpetbathroom smell
the location was convenient for catching public transport.
the room was not great on arrival. the carpet had stains and did not appear clean. the bathroom had a bad smell coming from the drains and the shower design caused water to spill all over the floor.
0 Helpful
Steve from Australia
Family with children
Standard Queen Room
3 nights in November 2025
|
Reviewed:December 02, 2025
8.5/10

excellent central accommodation

central positioninglight systemflimsy pillow
the hotel's central positioning near central station proved very advantageous for travel. i particularly appreciated the proximity to darling harbour. the light system in the rooms also delighted my kids, offering a unique touch.
during my stay, i found the pillows quite flimsy. an upgrade to firmer, supportive pillows would greatly improve sleep quality. i suggest considering higher quality options.
Facilities
9/10
the hotel provides convenient parking options arriving by car. the pool area allows for relaxation and recreation during your stay. light rail access is nearby, offering an alternative way to explore.
Rooms
8/10
the room featured a clean environment which contributed to a pleasant experience. a glass door was installed on the bathroom, modernizing the space. i believe future guests will find it to be useful information.
0 Helpful
|
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John from United States
Family with children
standard queen room
3 nights in August 2025
|
Reviewed:August 28, 2025
6/10

adequate, but some disappointments

easy accesslumpy carpetleaky shower
the location was acceptable, with easy access to transport links.
the room i received did not match the advertised photos. the carpet had a large, noticeable lump against the wall, posing a tripping hazard. also, the shower was small and leaked throughout the night.
0 Helpful
Questions of the users
About Mercure Sydney
Is there parking available for guests at this location?
10 November 2024
Onsite parking is available for a fee of AUD $45.00 per night.
Are there laundry facilities within the hotel for guests?
05 April 2025
Yes, self-laundry facilities are accessible on Level B1, and in-house laundry/dry-cleaning can also be arranged.
Can luggage be stored before the official check-in time?
15 January 2025
Luggage storage is available through the concierge for guests arriving early.
Is there a bond required when checking into the hotel?
22 March 2025
A bond of AUD $100 is required per booking at check-in.
Are there any spa services or heated pools currently offered?
10 April 2025
Only the swimming pool is available, but please note it will be closed for renovations from 01 April 2024 to 05 April 2024.
What are the breakfast hours on weekends for guests?
30 March 2025
Breakfast is served from 06:30 AM to 10:30 AM on Saturdays and Sundays.
How long does it take to walk to the international cruise terminal from here?
11 October 2024
The cruise terminal is approximately 3 kilometers away, which is about a 40-minute walk.
Is there an indoor heated pool for guests to use?
20 September 2024
Yes, the indoor pool is heated and open from 06:00 AM to 10:00 PM.
Can guests request early check-in upon arrival?
02 February 2025
Early check-in is subject to availability, so it's best to inquire ahead of time.
Are there options for connecting rooms for larger families or groups?
26 December 2024
Interconnecting rooms can be requested and are available based on current occupancy.

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