The Reef Playacar Beach Resort & Spa Playa del Carmen Beach photoThe Reef Playacar Beach Resort & Spa Playa del Carmen Beach photoThe Reef Playacar Beach Resort & Spa Playa del Carmen Room photo
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From137US$ /night
Check-in
04May2026Select date
Check-out
05May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo Xaman - Ha S/N, Playacar, Playa del Carmen, Mexico, 77710
-
Steps from Playacar Beach
Great
8.0
/10
4.1
3.3
/5

The Reef Playacar Beach Resort & Spa - An all-inclusive oceanfront resort with tropical gardens, spa treatments, and multiple dining options

Framed by a white sand beach and lush tropical gardens, this 4-star all-inclusive resort offers 196 air-conditioned rooms with private balconies or terraces, minibars, and flat-screen TVs; premium category rooms include free WiFi, stocked minibars, bathrobes, and arrival wine. The Reef Playacar Beach Resort & Spa features three buffet areas at the main restaurant with Caribbean Sea views, Chulavista serving breakfast and lunch, Deli Snack Bar for pizzas and tacos, Botticelli Italian restaurant for à la carte dinners, and lobby bar La Cascada operating from 12 pm to 11 pm. Recreational facilities include a supervised kids program, nightly shows, non-motorized watersports, spa services like the Temazcal steam bath treatment, and proximity to Playacar Golf Club (1 km) and Xaman Ha Aviary (0.5 km); the resort is 5 km from Aeropuerto de Playa del Carmen. Premium all-inclusive packages grant access to international alcohol, beach lounge bars, and dinner at the Japanese restaurant of The Reef Cocobeach.

Pros

Direct access to a white sand beach surrounded by tropical gardens.

Multiple dining options including buffet, Italian à la carte, and snack bar with Mexican dishes.

Includes non-motorized watersports, nightly entertainment, and a supervised kids program.

Premium rooms offer free WiFi, stocked minibars, and bathrobes.

Temazcal spa treatment featuring traditional Mesoamerican steam rituals.

Cons

Standard rooms require rental for safe access and lack free WiFi.

Premium package required for international alcohol and full à la carte restaurant access.

Must-do experiences

  • Visit the stunning Tulum ruins for breathtaking coastal views.
  • Savor authentic seafood tacos at El Fogón for a local favorite.
  • Explore the vibrant 5th Avenue for shops, street art, and culture.
  • Take a day trip to cenote Xcaret for swimming and beautiful nature.
  • Experience a traditional Mayan ceremony at Templo de Ek' Balam.
View all

Select your room type

Find detailed information on rooms, amenities, and exclusive deals for your ideal beach holiday
Premium King Room
4 persons
1 King-size bed
Garden view
Superior Room
4 persons
2 Double beds
Garden view

Prices and availability

View real-time room availability and secure the best rate for your travel dates

Facilities

Enjoy modern comforts, from ocean-view suites to family-friendly options with breakfast included
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Terrace
  • Garden furniture
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Dining Onsite

The Reef Playacar Beach Resort & Spa offers a delightful array of dining experiences, from vibrant buffet spreads to intimate à la carte dining. Guests can indulge in a variety of cuisines within welcoming settings, perfect for families and couples alike, all while enjoying the serene ambiance of this stunning beachside retreat.
The Reef Playacar Beach Resort & Spa Playa del Carmen Restaurant photo
The Reef Playacar Beach Resort & Spa Playa del Carmen Restaurant photo

Chulavista

International buffet
Ambiance
Family-friendly atmosphere perfect for all ages
Key Offerings
A generous buffet featuring breakfast staples, lunch favorites, and dinner options amidst a lively setting, with gluten-free choices available.
Reservation
not needed
Breakfast from 06:30 - 11:00, Lunch from 12:30 - 15:00, Dinner from 18:30 - 22:30 daily.

Botticelli

Italian fine dining
Ambiance
Charming and elegant setting suitable for romantic dinners
Key Offerings
Classic Italian dishes with a focus on authentic flavors, perfect for an intimate dinner experience.
Reservation
recommended
Dinner from 18:30 - 22:30 daily.

Terraza Grill

International grill
Ambiance
Relaxed dining with a focus on outdoor seating
Key Offerings
Grilled meats and assorted international dishes in a casual, inviting environment.
Reservation
not needed
Dinner from 18:30 - 22:30 daily.

Deli Snack Bar

American casual dining
Ambiance
Family-friendly spot with a vibrant, laid-back feel
Key Offerings
All-day snacking featuring a variety of comfort food options, from brunch favorites to light dinners.
Reservation
not needed
Brunch, Lunch, Dinner from 11:00 - 19:00 and late-night snacks from 22:30 - 02:00 daily.

Ice Cream Parlor

Dessert and sweets
Ambiance
Whimsical and fun, perfect for families
Key Offerings
Delight in a variety of freshly made ice creams during high tea hours, offering a sweet treat to enhance the resort experience.
Reservation
not needed
High tea from 16:00 - 18:00 daily.

The Reef Playacar Beach Resort & Spa Location

Paseo Xaman - Ha S/N, Playacar, Playa del Carmen, Mexico, 77710
Map view
Paseo Xaman - Ha S/N, Playacar, Playa del Carmen, Mexico, 77710
Nearby
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
1000 ft
Restaurants
Les Crepes de Paris
1.9 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
LABRIOCHE de Playa
1.2 mi
Paseo Xaman - Ha 12 Playacar
Dona Aurelia sabores Mexicanos
1.3 mi
Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2
Mamma Mia
1.3 mi
Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal
Buenerrimo
1.6 mi
Ave. Paseo Tulum Local 17
La Vaqueria
1.7 mi
Paseo Xaman-Ha
Explore Playa del Carmen
Explore Local Attractions
Top Attractions
Activities
Dining
Entertainment
Xcaret
20 minutes' drive
Eco-archaeological park featuring natural beauty, wildlife, and cultural shows. A full day of entertainment and exploration.
Zona Arqueologica Playa del Carmen
15 minutes' walk
Ancient Mayan ruins located near the coast. Offers a glimpse into history and stunning ocean views.
Playacar Golf Club
15 minutes' walk
An 18-hole championship golf course with beautiful landscapes. Ideal for golf enthusiasts seeking a round in paradise.
Quinta Avenida
25 minutes' walk
Vibrant pedestrian street known for shopping, dining, and nightlife. A central hub for experiencing local culture.
Snorkeling at Xel-Ha Park
10 minutes' drive
Enjoy snorkeling in a natural aquarium filled with tropical fish. Rentals available on-site, ideal for water lovers.
Wellness Retreat Yoga
20 minutes' drive
Relax with outdoor yoga sessions in serene settings. Ideal for rejuvenation amidst the stunning natural beauty.
Visit Cenote Calavera
35 minutes' drive
Experience swimming and diving in a unique cenote. Reservations not needed; perfect for adventure seekers.
Dona Aurelia Sabores Mexicanos
25 minutes' walk
Authentic Mexican cuisine in a cozy atmosphere. Signature dishes include mole and fresh tamales.
LABRIOCHE de Playa
25 minutes' walk
Charming café known for delicious pastries and brunch options. Great for a casual meal or coffee break.
Mamma Mia
25 minutes' walk
Italian restaurant offering pizza and pasta in a warm setting. Reservations recommended for dinner.
Coco Bongo
10 minutes' drive
Famous nightlife venue known for its spectacular shows and vibrant atmosphere. Great for an entertaining night out.
Playa del Carmen Jazz Festival
25 minutes' walk
Annual event featuring local and international jazz artists. Perfect for music lovers of all ages.
How to get around?
City Centre
Playa del Carmen23 min  ·  1.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM)22 min  ·  1.1 mi
Cozumel (CZM)53 min  ·  21.8 mi
Want to get the best booking rate?
Access special rates for early reservations and start planning your dream beach holiday
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
196
Former name
Reef Playacar

Reviews and Ratings

Feedback about The Reef Playacar Beach Resort & Spa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Reef Playacar offers comfortable stays with some rooms featuring balconies and views into the tropical vegetation. Guests often appreciate the beachfront location and convenient access to amenities, including multiple pools, bars, and restaurants offering diverse cuisine; the Mexican restaurant is a particular highlight for many. The resort also boasts a clean beach and a well-equipped gym near 5th avenue. Some guests have found the sales presentation for vacation club memberships pushy and time-consuming, detracting from their overall experience.
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Review score
Based on 1143 verified reviews
8.3/10
Great
82%
Recommend
Location
9.0/10
Paid Wi-Fi
8.8/10
Breakfast
7.6/10
Free Wi-Fi
7.7/10
Pros
Good location
Excellent restaurants
Clean bedding
Cons
Run-down rooms
Poor food
Thin walls
Guest reviews
based on 1143 reviews
8.3/10
based on 7316 reviews
4/5
based on 1226 reviews
8.0/10
Wilfrid from Canada
Couple
Superior Room 2 Double Beds
4 nights in November 2025
|
Reviewed:January 08, 2026
6/10

mixed feelings about this stay

acceptable locationslow servicepoor food quality
the location was acceptable.
I found the service quite slow. It sometimes felt non-existent. getting a drink at the pool required a long wait in line. also, the food quality was disappointing, prompting us to eat out despite having paid for all-inclusive. This.
0 Helpful
Parker from United States
Family with children
Superior Room 2 Double Beds
4 nights in October 2025
|
Reviewed:December 12, 2025
8.8/10

solid stay with a few things to note

clean beachfunctional gymconvenient locationpoor food
i thought the beach was clean. the gym had what i needed to get my workouts done. it was close to 5th avenue and only about a 10-15 minute walk. i noticed the resort had a jungle feel.
the restaurants food was not good at lunch and dinner. the service in the restaurants was complicated. i noticed they need to improve this issue.
Location
9/10
the location is good for walking to places of interest. i seemed like i was in a jungle because there was wildlife nearby. it was a great experience.
Facilities
8/10
the facility had water fountains throughout the resort. this allowed us to refill our bottles. the hotel supplied a carafe for the room. this was very helpful.
Dining
9/10
the breakfast was convenient from 7am to 11am. the buffet was delicious from 12pm to 3pm. the late night taco bar is really good i think.
Service
10/10
the staff was very friendly to me. santos was a super cool bartender. he was very nice and customer oriented. he bring us great service.
Rooms
8/10
the room was comfortable and very functional to me. the rooms were a good size and clean and well maintained. the rooms are well equipped i think.
0 Helpful
|
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